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Cape Town, Western Cape, South Africa • On-site
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The role involves meeting monthly sales targets and providing exceptional customer service to travelers and agency partners. Responsibilities include guiding clients toward the right trips and managing bookings via phone and email during night shifts.
Candidates need at least one year of front-line sales experience and a passion for travel and connecting people. Proficiency in computer systems and the ability to work rotating night shifts and weekends are required.
About Us
Let’s go on an adventure together!
Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you.
For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it.
At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers — you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is.
Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time.
Feel like this could be the right fit? We think so too, and we’re already way too excited to meet you.
We’re growing our Cape Town Night Shift Team and are on the lookout for passionate Travel Contact Centre Sales Consultants to join us as Global Connection Officers (GCOs).
The GCO role is the heart of what we do — a sales catalyst, relationship builder, service champion, and travel expert all rolled into one. Working nights, you’ll be the calm, confident, and capable connection for our travellers and agency partners around the globe.
Your mission? To help people find and book the right trip based on their needs — providing exceptional service and expert guidance, even after dark.
Meet or exceed monthly sales targets while delivering outstanding customer service KPIs
Respond to traveler and agent enquiries over phone and email, guiding them toward their perfect trip
Display care, compassion, and calmness in every interaction — especially when solving issues or handling changes
Provide a uniquely G Adventures experience that stands out, even overnight
Work efficiently and accurately using internal systems, booking tools, and procedures
Ask great questions to understand each traveller’s needs, preferences, and motivations
Match and sell the right trip, along with any additional services to enhance their journey
Follow established procedures and policies to reduce risk and booking errors
Be a cultural champion — living and breathing the G Adventures Core Values, no matter the hour
Build strong connections with fellow GCOs globally, and with the travellers whose lives you help change
Support operational excellence during night hours, keeping things running smoothly.
Minimum 1 year of front-line sales experience (ideally with revenue targets and service KPIs)
A love of sales, travel, and connecting people with life changing experiences
Experience with GDS systems (preferred but not essential)
Excellent verbal and written communication skills
Confident problem-solving and complaint resolution abilities
Extensive geographical knowledge and/or personal travel experience
Comfortable working independently overnight while remaining connected to the global team
Previous night shift experience advantageous
Ability to work rotating weekends and night shifts on a 4-days-on, 3-days-off schedule
Flexibility is required as shift times will vary
Proficient in using multiple computer systems with speed and accuracy
Passionate about working in a values-led environment and contributing to a global culture
Have transport available to commute to our offices as required
We are looking to for a next group of GCOs to start approx at the end of August 2026
Competitive Total Rewards Package, including exclusive travel perks!
Additional days off, including on your birthday!
Vacation time for you to recharge
Enhanced Parental Leave
Meaningful Employee Recognition Program
Learning and Growth Opportunities
Employee Resource Groups
Applicable based on location
Please note that Artificial Intelligence (AI) is used in the selection or interview process.
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
Travel your heart out with small group adventures that bring the world closer. #TravelYourHeartOut
We’ve always believed that travel isn’t just about where you go — it’s about how it changes you. From the very beginning, we set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. Just real people, venturing out into the world with open minds, open hearts, and a sense of purpose. For over 35 years, we’ve been creating life-changing experiences that connect travellers with the communities they visit — not just passing through, but showing up with care, curiosity, and intention. We call it community tourism, and it’s been in our DNA since day one. But we’re not just a travel company. We’re a people company. Powered by the passion of our team, the heartbeat of our local partners, and the energy of every traveller who’s ever said “yes” to something new. To travel your heart out is to go all in. To move through the world with compassion, courage, and joy. It’s about embracing the bizarre, celebrating the beautiful, and connecting with something bigger than yourself. It means leading with love — for the planet, for people, and for the possibilities that come with saying let’s go. We don’t do this to fill passports. We do it to fill lives. To build connection. To create joy. To leave the world better than we found it — one step, one trip, one ripple at a time. This is travel that goes way beyond travelling. This is G Adventures. And we’re just getting started.
Offices: 19 Charlotte Street, Suite 200, Toronto, Ontario M5V 2H5, CA · 60 Bastwick Street, London, EC1V 3AT, GB
There are currently 355 open sales positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Old Mutual South Africa, Haldren, FirstRand Bank India, Marriott International Hotels, Inc., takealot.com, among others. Browse the listings above to see every active employer.
Yes — 123 of the 355 open sales positions offer remote or hybrid work (58 remote, 65 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
