Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts c…
Skills: Customer Retention, Inbound Call Handling, Sales Skills, Problem Solving, Empathy
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Como Preventista en Quala, serás parte fundamental del equipo encargado de llevar nuestro portafolio de productos al canal Tienda a Tienda. Tu principal responsabilidad será garantizar el cumplimiento del presupuesto de …
Skills: Sales, Customer Relationship Management, Route Planning, Budget Compliance, Direct Sales
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
En Quala Colombia estamos en la búsqueda de nuestro próximo Vendedor Punto de Venta, quien se encargara de lograr una posición competitiva de nuestras marcas y garantizar el segundo impacto a través de una impecable labo…
Skills: Point Of Sale Sales, Merchandising, Inventory Management, Planogram Execution, Linear Measurement
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Somos una multinacional donde puedes ser tú mismo y tus ideas importan. Priorizamos el mérito sobre la jerarquía, celebramos los valores y somos una jungla de diversidad. ¿Qué valores? Las 4H 😍: Somos Happy, Honestos, H…
Skills: Outbound Prospecting, B2B Sales, CRM Management, Lead Generation, Objection Handling
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Como Preventista en Quala, serás parte fundamental del equipo encargado de llevar nuestro portafolio de productos al canal Tienda a Tienda. Tu principal responsabilidad será garantizar el cumplimiento del presupuesto de …
Skills: Sales, Customer Relationship Management, Budget Compliance, Field Sales, Route Planning
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Como Preventista en Quala, serás parte fundamental del equipo encargado de llevar nuestro portafolio de productos al canal Tienda a Tienda. Tu principal responsabilidad será garantizar el cumplimiento del presupuesto de …
Skills: Sales, Customer Relationship Management, Route Planning, Budget Compliance, Field Sales
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Como Preventista en Quala, serás parte fundamental del equipo encargado de llevar nuestro portafolio de productos al canal Tienda a Tienda. Tu principal responsabilidad será garantizar el cumplimiento del presupuesto de …
Skills: Sales, Customer Relationship Management, Budget Compliance, Route Planning, Direct Sales
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
$3000k–$5500k/mo
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Fluent English, Fluent Spanish, Customer Service, Telesales, Active Listening
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. He…
Skills: Sales Management, CRM, Salesforce, Assertive Communication, Teamwork
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Company:Marsh Description: Estamos buscando un talento para unirse a nuestro equipo de Sales Operations en Marsh. Este puesto estará basado en Bogotá, Colombia. Este es un rol híbrido que requiere trabajar al menos tres …
Skills: Power BI, Tableau, Looker, SQL, Excel
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…
Skills: Technical Sales, Business Development, Electric Motors, OEM Management, Variable Frequency Drives
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
The Colombia Head of Corporate FX Sales leads a diverse team of 6 Salespeople and co-manages product experts in Digital and Regional FX Sales. A good understanding of the industry, direct competitors' products and servic…
Skills: Corporate FX Sales, Foreign Exchange Derivatives, Relationship Management, Team Management, Strategic Planning
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s n…
Skills: Channel Management, Sales Strategy, Solution Selling, Relationship Management, Product Training
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
TransUnion's Job Applicant Privacy Notice What We'll Bring: En TransUnion, estamos dedicados a encontrar formas en las que la información pueda utilizarse para ayudar a las personas a tomar decisiones mejores y más intel…
Skills: Commercial Advisory, Financial Operations, Microsoft Excel, Customer Needs Identification, Market Behavior Monitoring
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
El Rol Atender llamadas a clientes sobre coberturas, beneficios, procesos de emisión y renovaciones.Elaborar cotizaciones de seguros de acuerdo con los lineamientos establecidos.Realizar seguimiento permanente a las coti…
Skills: Customer Service, Insurance Quotations, Sales Closing, CRM Platforms, Microsoft Excel
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …
Skills: Pre-Sales, Solutions Engineering, Kubernetes, Cloud-Native Architecture, Data Resilience
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Como Preventista en Quala, serás parte fundamental del equipo encargado de llevar nuestro portafolio de productos al canal Tienda a Tienda. Tu principal responsabilidad será garantizar el cumplimiento del presupuesto de …
Skills: Sales, Customer Relationship Management, Budget Compliance, Field Sales, Route Planning
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Job Title Senior Manager, Technical Pre-SalesAbout the Business Area/Department: Amadeus Mobility and Travel Protection Business Unit defines the strategy for Amadeus Mobility and Travel Protection products and drives th…
Skills: Technical Pre-Sales, Team Management, Consultative Selling, RFI/RFP Management, Strategic Vision
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
<p><strong>ABOUT INEVENT</strong><br>InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the …
Skills: Event Planning, Vendor Management, Client Relationship Management, Business Development, Negotiation
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Position Summary: Pre-Sales: Typical pre-sales activities include gaining understanding of customer's business and analysis…
Skills: Pre-Sales Technical Support, Business Analysis, Project Management, Customer Relationship Management, Technical Solutioning
Bogota, Capital District, RAP (Especial) Central, Colombia • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Handle inbound calls to resolve account issues and prevent customers from cancelling their services. Promote product value and document interactions to meet retention and satisfaction metrics.
Requires at least one year of experience in customer service, retention, or sales, preferably in a call center. Must possess strong communication skills and be available for flexible shifts including weekends and holidays.
Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.
We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.
Our mission is to create an environment within which our people THRIVE! We invest in our people and put culture first because we believe that happy, fulfilled teams can achieve great things. FPS offers a competitive suite of employee benefits, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for accelerated career growth for high-potential individuals in our fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, we can drive excellence for our clients.
Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission: To create conditions within which people can thrive!
We are looking for a highly motivated and customer-focused Customer Retention Advisor to join our on-site team. In this role, you will be responsible for handling inbound calls and interacting with customers to provide support and resolve account-related issues. Your primary goal is to retain customers who are considering cancelling their service by understanding their concerns, offering solutions, and promoting the value of our offerings.
Responsibilities:
Handle inbound calls from existing customers regarding their accounts, services, or concerns about cancellation.
Proactively identify and address reasons why customers may want to cancel, and offer tailored solutions to resolve their issues.
Demonstrate empathy, patience, and professionalism in every interaction, ensuring a positive customer experience.
Educate customers on product features, benefits, and promotions that may enhance their satisfaction and loyalty.
Accurately document customer interactions and outcomes in the system for future reference and quality assurance.
Meet or exceed individual and team performance metrics, including retention rates, customer satisfaction, and call handling time.
Stay updated on product changes, promotions, and retention techniques to remain effective and informed.
Uphold company policies and compliance standards in all customer interactions.
Qualifications:
At least 1 year of experience in customer service and retention, or sales – preferably in a call center environment.
Experience in retention, sales, and customer service is a requirement; must be able to execute basic sales skills in a high-performance environment
Excellent written communication skills with the ability to clearly and professionally convey solutions.
Strong problem-solving skills and the ability to think on your feet during real-time interactions.
Empathy-driven approach with a strong focus on customer satisfaction and relationship-building.
Ability to multitask and have organizational and data entry skills
Strong attention to detail and the ability to follow directions
Excellent customer service and communications skills
Effective comprehension and analytical skills, as well as the ability to summarize information and offer solutions.
Strong outgoing personality and great work ethic.
Comfortable working in a fast-paced environment with performance targets.
Proficiency in using chat platforms, CRM tools, and standard office software.
Flexible work hours and availability for day, evening, night, weekend, and holiday. Overtime may be required
Must be willing to go through pre-employment background checks and assessments
Willing to work on-site
Put people first. Drive breakthrough results.
Full Potential Solutions (FPS) is a new kind of performance-based outsourcing firm that puts culture and employees first, because we believe that happy, fulfilled teams accomplish great things. FPS develops comprehensive multichannel solutions for our partners to drive breakthrough business results. With a focus on increasing customer lifetime value and reducing acquisition costs for large brands, FPS couples the best people with our proprietary analytics and technology to implement effective strategies so our partners can reach their full potential. We develop and implement programs leveraging voice, email, and chat, coupled with direct mail and analytics to improve and optimize: sales / customer acquisition, lead generation, customer care, up-selling, retention and tech support. Our Culture We’re a group of trailblazers and doers. We love knocking down a complex problem and finding a solution. We challenge each other every day to perform our best, and take care of each other while doing it. At FPS, we are committed to creating an exciting culture of collaboration, innovation, leadership and fun. We take the time to invest in our people, providing them with comprehensive tools and training, and develop fulfilling paths for long-term career growth. Our team operates according to four core values that govern everything we do! - Integrity: Do what’s right and put team before self. - Excellence: Deliver exceptional results and reward performance. - Accountability: Take ownership and pride in our work. - Grace: Respect and appreciate one another; make your work personal! Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in the US, Philippines, Colombia & India.
Offices: 890 Winter St, Waltham, Massachusetts 02451, US · Ayala 30th Corporate Center, 30 Meralco Avenue, 8F, Pasig City, Metro Manila 1604, PH · Jawaharlal Nehru Road, 26B, Ekkaduthangal, Chennai 600032, IN · 1075 Waltham Street, Waltham MA, Waltham, Massachusetts 02451, US · Panchshil Avenue, Survey No. 210, Plot No. 71, Kalyani Nagar - Wadgaon Sheri Rd, Next to Marigold Complex, Yerawada, 2nd Office Floor, Pune, Maharashtra 411006, IN
There are currently 172 open sales positions in Bogota, Capital District, Colombia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Quala, Marsh McLennan, Essity, TransUnion, Dr. Reddy's Laboratories, among others. Browse the listings above to see every active employer.
Yes — 87 of the 172 open sales positions offer remote or hybrid work (18 remote, 69 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
