<p>Support us in designing the insurance experience of the future. As an Inside Sales Team Lead, you will be responsible for the performance and development of our Sales Agents. You’ll work closely with the team on their…
Support us in designing the insurance experience of the future. As an Inside Sales Team Lead, you will be responsible for the performance and development of our Sales Agents. You’ll work closely with the team on their da…
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Full-time
28 vacation days, Subsidized mobility ticket, Hybrid work, Work abroad in the EU, Mental health coaching, Learning budget
Posted 3d ago
~40 hrs/week
Responsibilities
The Inside Sales Team Lead is responsible for coaching and managing Sales Agents to ensure they meet individual and team sales targets. This role involves daily support with sales pitches, call reviews, and the implementation of effective sales methodologies.
Requirements
Candidates must have proven experience in phone sales and a strong understanding of sales techniques like objection handling and closing. Professional fluency in both German and English is required, along with the ability to provide actionable feedback to team members.
Full job description
Support us in designing the insurance experience of the future. As an Inside Sales Team Lead, you will be responsible for the performance and development of our Sales Agents. You’ll work closely with the team on their daily phone sales, coach them on their sales pitch and approach, and make sure they consistently meet our sales and quality standards. The role is hands-on and focused on helping the team improve their performance day by day.
This is a full-time hybrid role, with 2-3 days per week working from our Berlin office.
Your Mission
The Inside Sales Team Lead is responsible for ensuring that Sales Agents consistently achieve their individual and team targets. The main focus is on hands-on coaching, performance management, and maintaining a high standard of sales quality across the team.
A key responsibility is supporting Sales Agents with their phone pitch on a daily basis. This includes reviewing sales calls together with Agents, providing direct feedback, and coaching them on how to improve their sales approach, objection handling, communication, and closing techniques. Coaching takes place in the office as well as remotely via video calls or online communication.
The highest priority is the continuous training and development of the sales pitch. Team Leads work with Agents every day to ensure that they follow our defined sales standards, communicate confidently with customers, and continuously improve their performance on the phone.
Main tools used:
Dialfire – used by Sales Agents for outbound sales activities and call management
Slack – used for daily communication, coordination, and support
Google Meet – used for remote coaching sessions, call reviews, and team meetings
Meta Dashboards – used to monitor relevant KPIs, performance, and target achievement
Requirements
What You Will Need to Succeed 😊
Proven experience in phone sales / telesales
Previous participation in professional sales training, either through external sales coaches or internal company training programs
Strong understanding of established sales techniques and methodologies
Ability to explain and apply techniques for:
Objection handling
Needs analysis
Closing techniques
Customer communication
Clear understanding of a structured sales pitch, including the different stages of a sales conversation and the purpose of each stage
Ability to coach Sales Agents and provide clear, actionable feedback on their phone performance
Comfortable working from our Berlin office 2–3 days per week
Professional fluency (written and spoken) in German and English
What Would Make You Stand Out 🎉
Experience leading, coaching, or supporting remote sales teams
Previous experience in the insurance industry
Experience selling subscription-based products or services
Experience working in a KPI-driven inside sales environment
Previous Team Lead, Sales Coach, or similar leadership experience
Benefits
Why getolo?
🌴 Salary & Vacation
Attractive fixed salary
Start with 28 vacation days, with an increase every two years (capped at 30 days). Holidays on December 24th and 31st.
🧑💻 Mobility & Flexibility
Choose between a free Swapfiets bike, or a Berlin/Brandenburg ticket (“VBB - Jobticket”) or BVG “Deutschlandticket” subsidized by us
Work hybrid - from your home office or in our office in Berlin-Mitte
Work abroad in the EU for up to 60 days
🧘 Health
Benefit from free coaching sessions with nilo.health, our mental health tool
Test our products yourself! Choose between dentolo, petolo or vitolo
🌍 Berlin Based, International Mindset
We communicate, collaborate, and celebrate in English to ensure everyone is included
Our diverse team spans from 43 different countries
📚 Development
Learning Budget starting from 750 € per year
Regular (360 degree) feedback
🧬 Values
Our values are not buzzwords, but actions that are a part of our individual and collective DNA:
#fast: We simplify, move with urgency, and focus on outcomes.
#brave: We take bold decisions, challenge the status quo, and act with conviction.
#accountable: We deliver end-to-end, reduce dependencies, and own our decisions.
#caring: We treat each other with respect, build trust, and create an environment where everyone can thrive.
🙌 And much more…
Legendary summer and winter parties
Regular team events
Many discounts on the corporate Benefits Platform
Two Community Days per calendar year
Pet friendly office
Sounds like the perfect job for you? We look forward to receiving your application and getting to know you!
About getolo
Founded in 2015, getolo GmbH is an innovative and award-winning InsurTech company that offers comprehensive supplementary insurance plans in the areas of dental, pet health and liability, as well as health add-on coverage. Under the brands dentolo, petolo, and vitolo, we serve over 250,000 customers in Germany, providing digital and hassle-free protection that seamlessly integrates into their daily lives. We believe that prevention is always better than cure—which is why we focus on preventive care, customer-centric service, and financial security to protect our customers and their loved ones from unexpected costs. Thanks to the close collaboration of our team of market specialists and insurance experts, we continuously monitor industry developments to offer practical solutions for current challenges. getolo's company culture is built on collaboration, innovation, and agility—always with a strong focus on the needs of our customers. With a team of around 300 employees, getolo is led by Daniel Gadea (CEO) and Laura Wulff (CGO). getolo is a partner of DA Direkt and part of the Zurich Group Germany.
getolo is an equal opportunity and diversity employer. We strive to create a friendly, safe, and welcoming environment for all our team members, regardless of ethnicity, gender, gender identity and expression, sexual orientation, limitations and talents of any kind, physical appearance, social background, marital status, age, or religion (or lack thereof).
When you apply, we focus solely on your experience and motivation. You decide what additional information you want to disclose (photo, marital status, religion, gender, nationality, etc.). We value and treat all applications equally.
Contact:
getolo Recruiting Team
Related keywords
Inside SalesTeam LeadTelesalesInsuranceInsurTechCoachingPerformance ManagementKPIsDialfireSlackGoogle MeetMeta DashboardsObjection HandlingClosing TechniquesSales PitchCustomer Communication
At getolo, we don't just offer insurance, we create tailored solutions for individual customer needs.
Founded in 2015, the Insurtech develops and operates holistic insurance solutions that are affordable, understandable, and accessible to everyone. In doing so, we support our customers with prevention, the best customer support and relieve them of the worries about spontaneously arising costs or painful treatments for themselves or their pets. The dentolo, petolo and vitolo solutions offer everything from basic to full protection, so that our customers and their loved ones are covered in case of emergency and can enjoy a more carefree life.
Thanks to in-depth discussions with customers, teams and market specialists, we are able to expand and improve our expertise in the field of dental & pet health on a daily basis to provide an all-round service to our customers.
The culture of getolo is based on a shared vision, the joy of dynamic processes and courageous actions, whereby team spirit and the wishes of our customers always come first.
#fast #brave #accountable #caring
How many Sales jobs are open in Berlin, Germany right now?
There are currently 2,147 open sales positions in Berlin, Germany listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Berlin, Germany?
Companies currently hiring include REWE Group, Enpal, Doctolib, Kaufland, Lidl in Germany, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Berlin, Germany?
Yes — 1013 of the 2147 open sales positions offer remote or hybrid work (189 remote, 824 hybrid).
How do I apply for Sales jobs in Berlin, Germany?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.