Alpharetta, Georgia, United States · Hybrid
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Alpharetta, Georgia, United States · On-site
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Alpharetta, Georgia, United States · On-site
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Alpharetta, Georgia, United States · On-site
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Alpharetta, Georgia, United States · On-site
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Alpharetta, Georgia, United States · On-site
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Alpharetta, Georgia, United States · On-site
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Alpharetta, Georgia, United States · Hybrid
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Alpharetta, Georgia, United States · Hybrid
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Alpharetta, Georgia, United States · On-site
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The Sales Support Representative manages sales orders, addresses client inquiries, and provides administrative assistance to support Territory Managers. The role focuses on maintaining contractor relationships and driving growth through outbound calls and market intelligence.
Requires at least 2 years of experience in sales or sales support, preferably within the building material distribution or residential roofing industry. A high school diploma is minimum, though a bachelor's degree and proficiency in CRM and Microsoft Office are preferred.
The Sales Support Representative at SRS Building Products supports the sales process by managing orders, addressing client inquiries, and providing administrative assistance. This role strengthens contractor relationships, collaborates with Territory Managers to drive growth, and delivers exceptional customer service. Leveraging product knowledge and market insights, the representative offers value-driven solutions that align with regional goals and SRS’s commitment to providing “THE BEST & SAFEST” experience.
Key Responsibilities:
Respond to customer inquiries regarding products, pricing, delivery, and order status.
Accurately process and manage sales orders and maintain detailed records of sales activities.
Provide administrative support, including preparing reports and assisting with presentations.
Coordinate with internal teams to ensure smooth order execution and timely delivery.
Build and maintain strong client relationships to drive satisfaction and loyalty.
Partner with Territory Managers to support 30+ active accounts monthly and meet sales goals.
Make outbound sales calls daily, documenting insights in CRM to drive growth.
Collaborate with the Credit Team to manage account credit health and order-to-cash processes.
Support teammates during absences to ensure consistent customer service.
Monitor competitors and share market intelligence to inform strategy.
Demonstrate product expertise through quotes, order management, and client consultations.
Represent SRS at industry events to stay current on trends and expand customer networks.
Direct Manager Direct Reports:
Reports to the Branch Manager; no direct reports. Collaborates with Territory Managers, Sales Support Representatives, and cross-functional teams to drive sales, maintain customer relationships, and ensure operational efficiency.
No Direct Reports
Travel Requirements:
Travel may be required occasionally for attending trade shows, conferences, and customer visits.
Physical Requirements:
This office-based role involves standard physical tasks such as communicating clearly, using office equipment, and sitting or standing for extended periods. Occasional lifting of up to 25 pounds may be required for handling samples or materials. Visual acuity and manual dexterity are essential. SRS Building Products provides reasonable accommodations in line with ADA guidelines to support all employees in performing these duties effectively.
Working Conditions:
Primarily office-based with standard hours; occasional evening or weekend work may be required to meet deadlines or support clients across time zones. Operates in a hybrid model, requiring adaptability, attention to detail, and strong organizational skills in a fast-paced, collaborative environment.
Minimum Qualifications:
2+ years in sales or sales support; experience in building material distribution preferred.
Proven success in residential roofing product sales to local contractors.
College degree preferred; construction wholesale distribution experience is a plus.
Strong communication, organization, and multitasking abilities.
Exceptional customer service and problem-solving skills.
Detail-oriented with solid time management and a proactive, entrepreneurial mindset.
Ethical and trustworthy in all professional interactions.
Skilled in Microsoft Office (Outlook, Word, Excel); Agility software experience is a plus.
Familiar with CRM systems for call documentation and customer follow-up.
Capable of quoting prices, managing orders, and conducting material takeoffs and estimates.
Able to review and follow up on open orders, credit memos, and quotes.
Valid driver’s license, clean driving record, and reliable transportation.
Occasional travel to Field Support Center in McKinney, TX.
Preferred Qualifications:
3+ years of experience in construction wholesale distribution, especially residential roofing.
Strong knowledge of building products and the local contractor market.
Proficient in Microsoft Office (Excel) and CRM platforms like Agility.
Bilingual in English and Spanish preferred.
Skilled in building lasting client relationships and negotiating contracts.
Entrepreneurial mindset with a focus on business growth and opportunity.
Effective communicator with strong presentation and stakeholder engagement skills.
Analytical and adaptable, able to manage multiple projects with attention to detail.
Committed to delivering exceptional customer service.
Proactive in personal development and continuous improvement.
Minimum Education:
High school diploma or equivalent.
Preferred Education:
Bachelor's degree in business, Marketing, or related field.
Minimum Years Of Work Experience:
Minimum of 2 years' work experience in a Sales Support Representative role in the building material distribution industry, particularly in selling residential roofing products.
Industry Experience: Proven success in construction wholesale distribution, especially residential roofing.
Customer Focus: Skilled in building and maintaining strong client relationships with a commitment to service excellence.
Communication: Strong verbal, written, and presentation skills; bilingual in English and Spanish preferred.
Technical Proficiency: Experienced with CRM systems, Microsoft Office Suite, and platforms like Agility.
Sales Acumen: Demonstrated ability to drive sales, support territory managers, and identify growth opportunities.
Collaboration & Leadership: Effective team player who promotes collaboration and guides efforts toward shared goals.
Problem Solving: Analytical thinker with a proactive approach to resolving issues and managing conflict.
Adaptability: Thrives in fast-paced environments, quickly learns new tools and processes, and manages multiple priorities.
Integrity: Maintains high ethical standards and professionalism in all interactions.
Process Optimization: Capable of streamlining workflows to improve efficiency and sales outcomes.
Innovation & Initiative: Encourages new ideas and takes initiative to support continuous improvement.
Job Location:
5890 Ronald Reagan Boulevard Suite 100-A Alpharetta, GA 30005
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.SRS Delivers. SRS Distribution is the fastest growing distributor of building products in the United States.
SRS Distribution is the fastest growing distributor of building products in the United States. Our talented team of industry experts focus all efforts on delivering the highest quality products and services to bring true value to every contractor. This commitment is evident in two exclusive SRS offerings developed with customers in mind: TopShield, our premium product line covering any roofing project end-to-end, and Roof Hub, our real-time project management tool that offers operational insights and updates on the go or from your desk. As a people-first company, SRS offers highly motivated and engaged employees a career path in an entrepreneurial inclusive culture where the corporate office works for the field and not the reverse. Not only does SRS care deeply about customers and employees, but also the communities in which we operate. Raise the Roof Foundation supports veterans and military families, disaster relief efforts and I local assistance for children and families in crisis. SRS is a private company led by a management team of industry veterans who understand the needs of the professional roofing contractor. SRS has grown rapidly through acquisition and the opening of multiple new locations since our February 2008 inception. SRS enjoys strong investor and banking relationships and a solid balance sheet to enable us to remain a high-growth company in the years ahead. SRS also aims to become the most attractive distribution partner to our many valued suppliers by forming collaborative relationships built on trust and friendship that date back many decades. SRS has a very narrow product focus with roofing making up almost 95% of sales. This focus allows us to enjoy a broader and deeper inventory of roofing products at each location than many of our competitor.
Offices: 7440 South, TX-121, McKinney, TX 75070, McKinney, Texas 75070, US
There are currently 143 open sales positions in Alpharetta, GA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MarketSource Inc., JCPenney, Advance Auto Parts, Angela Krause Ford, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
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