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Jobs at LG Electronics (Now Hiring) — 19 open

LG Electronics logoLG Electronics

Korean Bilingual Technical Service Operations Analyst

Huntsville, Alabama, United States · On-site

$55k–$60k/yr

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Korean Proficiency, English Proficiency, Data Analysis, Field Service Monitoring, Process Improvement

LG Electronics logoLG Electronics

EPS Line Lead Night shift

Clarksville, Tennessee, United States · On-site

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Operator Training, Performance Review, Visual Inspection, Quality Control, Production Planning

LG Electronics logoLG Electronics

IQC Technician

Clarksville, Tennessee, United States · On-site

Entry level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Metal Collection, Quality Testing, Equipment Maintenance, Sample Documentation, SOP Documentation

LG Electronics logoLG Electronics

Sales Order Specialist - CONTRACTOR

Troy, Michigan, United States · On-site

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Order Management, S&OP, ERP Systems, Demand Planning, Supply Chain Management

LG Electronics logoLG Electronics

Materials Technician Claims

Clarksville, Tennessee, United States · On-site

Entry level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Defect Analysis, Inventory Accuracy, Root Cause Analysis, Claim History Management, Microsoft Excel

LG Electronics logoLG Electronics

Vice President, Human Resources

Englewood Cliffs, New Jersey, United States · On-site

$286k–$370k/yr

Senior+$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: HR Strategy, Organizational Effectiveness, Change Management, Talent Management, Compensation & Benefits

LG Electronics logoLG Electronics

Safety Lead

Clarksville, Tennessee, United States · On-site

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: LOTO Procedures, Risk Assessment, Accident Investigation, Safety Auditing, Emergency Response

LG Electronics logoLG Electronics

Press Section Lead Night shift

Clarksville, Tennessee, United States · On-site

Senior$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Production Planning, Personnel Management, Training and Coaching, Quality Systems Management, Troubleshooting

LG Electronics logoLG Electronics

Jr Software Engineer

Alpharetta, Georgia, United States · On-site

$65k–$67k/yr

Entry level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: JavaScript, HTML, CSS, BMS Protocols, BACnet

LG Electronics logoLG Electronics

Sr Product Marketing Specialist

Alpharetta, Georgia, United States · On-site

$80k–$88k/yr

Senior$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Go-to-Market Strategy, Product Messaging, Product Positioning, New Product Introduction, Competitive Intelligence

LG Electronics logoLG Electronics

Validation Engineer - CONTRACTOR

Troy, Michigan, United States · On-site

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Infotainment Validation, Test Case Creation, Bug Tracking, Vehicle Communication Protocols, Test Bench Setup

LG Electronics logoLG Electronics

Product Data Specialist

Alpharetta, Georgia, United States · On-site

Entry level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Data Management, PIM, DAM, RAG Database, Metadata Tagging

LG Electronics logoLG Electronics

Executive Assistant

Troy, Michigan, United States · Hybrid

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Executive Support, Calendar Management, Bilingual Korean/English, Budget Administration, Corporate Governance

LG Electronics logoLG Electronics

R&D Engineer, Chillers 1757 (Hyun Hur/Daeyong Shin)

Alpharetta, Georgia, United States · On-site

$70k–$80k/yr

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: HVAC Engineering, Product Development, Statistical Data Analysis, Field Testing, Design Improvement

LG Electronics logoLG Electronics

Electrical Engineer- Warranty and Quality

Troy, Michigan, United States · Hybrid

Senior$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Root Cause Analysis, Quality Engineering, APQP, PPAP, FMEA

LG Electronics logoLG Electronics

Senior Sales Account Manager

Troy, Michigan, United States · Hybrid

Senior+$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Account Management, Commercial Negotiations, Pricing Analysis, Supply Chain Management, Business Case Development

LG Electronics logoLG Electronics

EPS Line Lead Day shift

Clarksville, Tennessee, United States · On-site

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Operator Training, Performance Review, Visual Inspection, Quality Monitoring, Production Planning

LG Electronics logoLG Electronics

Product Development Engineer I

Alpharetta, Georgia, United States · On-site

$65k–$67k/yr

Entry level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Mechanical Engineering, HVAC, Manufacturing Processes, Design for Manufacturability, CSA Certification

LG Electronics logoLG Electronics

Sales Performance Analyst

Lincolnshire, Illinois, United States · On-site

Mid level$800M raised

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitmen…

Skills: Data Analysis, Performance Auditing, KPI Strategy, Advanced Excel, Tableau Desktop

LG Electronics logo

Korean Bilingual Technical Service Operations Analyst

LG Electronics

Huntsville, Alabama, United States • On-site

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Mid level

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  • $55k–$60k/yr
  • Full-time
  • bachelor degree, associate degree
  • Medical Insurance, Dental Insurance, Vision Insurance, Prescription Benefits, 401(k) Retirement Savings Plan, Paid Time Off
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The analyst is responsible for reviewing and improving field service and technical solutions data to optimize LGEAI operations. This includes monitoring work performance, handling escalated service cases, and coordinating process improvements with related departments.

Requirements

Candidates must be bilingual in Korean and English and hold a bachelor's degree in statistics or business management. Proficiency in Microsoft Office and the ability to analyze complex data sets in a fast-paced environment are required.

Full job description

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

What we can offer: 

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

 We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! 

 The Opportunity:

LG Electronics is seeking a Korean Bilingual Technical Service Operations Analyst to work in our Technical Solutions team. The person in this role will be responsible for reviewing/analyzing/improving various field service data and technical solutions data of LGEAI operation including overall process control, work performance, monitoring technical service, contents and inbound call statistics, handling escalated service cases, data analysis and validation, reporting, cost analysis, and coordinating/resolving of any issues with the related departments. Various tasks will also be involved for process improvement, new pilot test, and supporting other LGEAI departments.

This role requires proficiency in the Korean language, including the ability to effectively speak, read, write, and understand Korean in a professional business environment.

Qualifications: 

  • Monitor/review/analyze field service data and find any insight to improve.
  • Review/analyze TS RA data, find the root-cause and provide improvement to reduce TS RA.
  • Review/test/feedback/improve various technical solution methods.
  • Monitor potential quality issues and historical call data.
  • Monitor employees’ work levels, review work performance, provide consistent feedback to employee Supervisor for call improvement.
  • Review technical contents to improve
  • Resolve issues and provide timely resolution for internal and external operations.
  • Review and Participate in TCC case studies to find failure points.
  • Overall process review and improvement: Current process review and modify to improve, new process setup needed.
  • Review/analyze TCC operation performance to make more efficient operation.
  • Conduct regular meetings with leadership to communicate individual goals and team objectives.
  • Handle concerns, complaints and inquires about TCC performance.
  • Drive the development of superior service support and high performance goals for each TCC agent.
  • Data analysis: field service data, TCC Counselling data, call data and any other data analysis for correctness, accuracy, validation, providing analysis data, finding root cause or improvement.
  • Communication with factory and factory support
  • Any other duty assigned by manager

Education / Experience

  • Bachelor’s degree in statistics or business management
  • Associate Degree in Applied Science related to the Electrical, Mechanical, HVAC, Electronics fields preferred
  • Proficiency with the Internet, Microsoft Internet Explorer and Microsoft Office – Outlook, Excel, Power Point, Word and database management
  • High creativity for finding unique ways to analyze data
  • Ability to learn quickly and adapt to changes
  • Ability to work without supervision and multi-task in a fast-paced environment
  • Strong communication skills
  • Travel may be required.
  • Bilingual Korean/English is required.

#LI-TF1

 

Recruiting Range
$55,000—$60,000 USD

Benefits Offered Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [email protected]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

 

 

 

Related keywords

Korean BilingualTechnical Service OperationsField Service DataTCC OperationRoot Cause AnalysisLGEAIProcess ControlData ValidationTechnical SolutionsBusiness ManagementStatisticsHVACElectronicsElectricalMechanicalMicrosoft Office

About LG Electronics

LinkedInVisit site
Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Seoul
LinkedIn followers
1,430,319
Total funding
$800M

Step into the world of LG Electronics, a global innovator in technology and consumer electronics focused on creating solutions for a better life. Guided by our brand promise, Life’s Good, we aim to make everyday life better, smarter and more meaningful for people around the world. With a history spanning more than six decades, a network of more than 100 subsidiaries, and an international workforce of over 75,000, LG Electronics operates on a truly global scale. Since our founding in 1958, we have remained focused on delivering innovative products and technologies that improve lives around the world. Through our four business divisions — Home Appliance Solution, Media Entertainment Solution, Vehicle Solution, and Eco Solution Companies — we provide innovative products and services that enhance everyday life across residential, entertainment, mobility, and HVAC sectors. At the same time, we continue to expand into new growth areas including AI Home, smart factories, robotics and platform-based services such as webOS, building on our strengths in both consumer technology and B2B solutions. Our management philosophy, Jeong-do Management, reflects our commitment to integrity, transparency and doing business the right way. Built on the principles of customer value creation and people-oriented management, our culture encourages collaboration, creativity and growth. Join us as we continue to shape what comes next, because at LG, Life’s Good.

Offices: 20 Yeouido-dong, Yeongdeungpo-gu, Seoul, 150-721, KR · Alfred-Herrhausen-Allee 3-5, Frankfurt , Hessen 65760, DE · 111 Sylvan Ave, Englewood Cliffs, New Jersey 07632, US · Sor Juana Inés de la Cruz 555, Col. San Lorenzo, Tlalnepantla, Estado de México 54033, MX · Calle Chile 1, Las Rozas, Madrid 28230, ES

Consumer ElectronicsHome Appliance SolutionMedia Entertainment SolutionVehicle SolutionEco SolutionAI HomeBuilt-in SolutionRoboticsSmart FactoryHVAC
View all jobs at LG Electronics

About LG Electronics

LinkedInVisit site
Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Seoul
LinkedIn followers
1,430,319
Total funding
$800M

Step into the world of LG Electronics, a global innovator in technology and consumer electronics focused on creating solutions for a better life. Guided by our brand promise, Life’s Good, we aim to make everyday life better, smarter and more meaningful for people around the world. With a history spanning more than six decades, a network of more than 100 subsidiaries, and an international workforce of over 75,000, LG Electronics operates on a truly global scale. Since our founding in 1958, we have remained focused on delivering innovative products and technologies that improve lives around the world. Through our four business divisions — Home Appliance Solution, Media Entertainment Solution, Vehicle Solution, and Eco Solution Companies — we provide innovative products and services that enhance everyday life across residential, entertainment, mobility, and HVAC sectors. At the same time, we continue to expand into new growth areas including AI Home, smart factories, robotics and platform-based services such as webOS, building on our strengths in both consumer technology and B2B solutions. Our management philosophy, Jeong-do Management, reflects our commitment to integrity, transparency and doing business the right way. Built on the principles of customer value creation and people-oriented management, our culture encourages collaboration, creativity and growth. Join us as we continue to shape what comes next, because at LG, Life’s Good.

Offices: 20 Yeouido-dong, Yeongdeungpo-gu, Seoul, 150-721, KR · Alfred-Herrhausen-Allee 3-5, Frankfurt , Hessen 65760, DE · 111 Sylvan Ave, Englewood Cliffs, New Jersey 07632, US · Sor Juana Inés de la Cruz 555, Col. San Lorenzo, Tlalnepantla, Estado de México 54033, MX · Calle Chile 1, Las Rozas, Madrid 28230, ES

Consumer ElectronicsHome Appliance SolutionMedia Entertainment SolutionVehicle SolutionEco SolutionAI HomeBuilt-in SolutionRoboticsSmart FactoryHVAC
View all jobs at LG Electronics

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