Wilmington, North Carolina, United States · On-site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: People Leadership, Sales Performance, Merchandising, Customer Experience, Staffing
Wilmington, North Carolina, United States · On-site
Retail Associate Department: Field Employment Type: Part Time Location: Wilmington, NC Description Are you an energetic self-starter? Are you interested in making your own schedule? Neptune Retail Solutions has immediate…
Skills: Merchandising, Customer Service, Time Management, Organization, Attention To Detail
Wilmington, North Carolina, United States · On-site
$13/hr–$15/hr
Overview Join Our Team as a Deli Associate – Where Flavor Meets Fun! Are you passionate about food and love engaging with people? We're looking for Deli Associates who thrive in a vibrant store and food service environme…
Skills: Customer Service, Food Preparation, Food Safety, Inventory Management, Cleaning
Wilmington, North Carolina, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Leadership, Task Prioritization, Delegation, Customer Service, Mentoring
Wilmington, North Carolina, United States · On-site
Job Summary: Become a part of the Pilates movement with Club Pilates! Spartan Fitness Holdings is Club Pilates' largest franchisee with over 160 studios across 16 different states. The size of our company allows Pilates …
Skills: Sales Management, Team Leadership, Customer Service, Staff Scheduling, Revenue Growth
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Checkout Operations, Loyalty Program Management, Communication, Collaboration
Wilmington, North Carolina, United States · On-site
If you're passionate about the fast-paced world of restaurant management, we want you. At KFC, you'll thrive in an environment where teamwork, exceptional service, and operational excellence are paramount. As an Assistan…
Skills: Restaurant Management, Team Leadership, Staff Coaching, Guest Service, Inventory Management
Wilmington, North Carolina, United States · On-site
Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work…
Skills: Profit And Loss Management, Recruitment, Employee Coaching, Inventory Management, Operational Excellence
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Engagement, Product Expertise, Merchandising, Sales Recommendations, Employee Training
Wilmington, North Carolina, United States · On-site
Retail merchandising support in the Wilmington Area. This is a 1099 independent contractor role — not W-2 employment. Work is as-needed gig scheduling; hours and project frequency vary by client, market, and season. CONT…
Skills: Merchandising, Inventory Management, Retail Support, Reporting, Attention To Detail
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Checkout Experience, Customer Engagement, Loyalty Program Support, Collaboration, Accountability
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Sales, Product Knowledge, Collaboration, Accountability
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Stockroom Execution, Inventory Management, Teamwork, Collaboration, Accountability
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Inventory Management, Order Fulfillment, Operational Execution, Collaboration, Accountability
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Merchandising, Apparel Expertise, Collaboration, Accountability
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Merchandising, Product Availability, Pricing, Signage, Organization
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Merchandising, Product Availability, Pricing, Signage, Organization
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Product Knowledge, Communication, Collaboration, Accountability
Wilmington, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Product Selection, Merchandise Expertise, Collaboration, Accountability
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Support store management in sales, customer service, and daily operations while assuming shift management duties in their absence. Lead team members in executing customer service programs and managing store opening and closing procedures.
Requires strong communication skills and the ability to obtain RSS Certification. Desired qualifications include retail sales experience in auto parts, automotive repair knowledge, ASE Certification, and fluency in Spanish.
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Strong communication skills
Ability to obtain RSS Certification
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Offices: 233 S Patterson Ave, Springfield, MO 65802, US
There are currently 443 open retail positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, DICK'S Sporting Goods, Lowes Foods, Scotchman, CVS Health, among others. Browse the listings above to see every active employer.
Yes — 3 of the 443 open retail positions offer remote or hybrid work (0 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
