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Full-time
postgraduate degree
Posted 2d ago
~40 hrs/week
Responsibilities
Oversee overall boutique operations, including merchandising, financial management, and the supervision of sales staff to meet performance goals. Develop customer relationship plans and implement business strategies to ensure a seamless luxury customer experience.
Requirements
Requires a Master's degree or equivalent level of education. Candidates must possess substantial general work experience and comprehensive expertise in planning and managing resources within a professional framework.
Full job description
Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.
YOUR MISSION:
Oversee merchandising, financial management, sales staff supervision, and overall store management.
HOW WILL YOU MAKE AN IMPACT?
- Oversee the merchandising, financial management, and overall store management to ensure the achievement of operational sales performance goals.
- Supervise and evaluate the capabilities of sales staff, identifying gaps and prioritizing development activities. Implement formal development frameworks and coach and mentor staff to support talent development.
- Develop and communicate solutions for common customer issues, ensuring clear messaging and next steps.
- Create and manage medium- to long-term work schedules, coordinating across multiple teams to achieve business goals.
- Set performance objectives for direct reports, manage and report on departmental performance, and take corrective actions to meet annual business objectives.
- Implement the function's strategy and business plan, motivating staff to commit to the organization's mission, vision, and values.
- Configure complex product-and-services solutions, negotiate agreements, and review sales proposals, escalating issues as necessary.
- Manage departmental budget plans, including development and delivery.
- Define and optimize order processing protocols for a seamless customer experience.
- Set objectives for sales calls, tailor presentations to customer needs, gather and analyze information, and secure customer agreements.
- Identify opportunities to grow customer accounts through additional products/services, often fulfilling a sales quota.
- Develop and implement relationship management plans for complex customer accounts, building relationships with decision-makers and influencers.
- Monitor and improve performance against health, safety, and environment (HSE) key performance indicators, resolving noncompliance issues.
- Ensure compliance with diversity and inclusion directives, using precise and descriptive language for tasks and responsibilities.
- Required qualificationsMaster's Degree or equivalent level, substantial general work experience, comprehensive job-related expertise, and experience in planning, managing, and organizing resources within short/medium timescales within the overall policy framework.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Master's Degree or Equivalent Level
Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level.
Related keywords
Luxury RetailWatch IndustryMerchandisingFinancial ManagementKPIsHSEDiversity and InclusionRelationship ManagementSales QuotaOperational PerformanceRichemontA. Lange & Söhne
Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold.
Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati.
Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.
Offices: Via Brisa, 5, Milan, Lombardy 20123, IT
High jewelrySilverJewelryBespoke jewelry creationsand WatchesJewelry
How many Retail jobs are open in Riyadh, Saudi Arabia right now?
There are currently 41 open retail positions in Riyadh, Saudi Arabia listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Burjline Builders, Buccellati, R&B Fashion, Global Blue, ikonhouse, among others. Browse the listings above to see every active employer.
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