Portland, Oregon, United States · On-site
Product Specialist Shift Lead Division: Retail Location: Portland, Oregon Reports to: Assistant Store Manager / Store Manager | Type: Full-Time About the Role The Product Specialist Shift Lead is responsible for deliveri…
Skills: Retail leadership, Cannabis product knowledge, Customer service, Cash handling, Inventory management
Lowe's Companies, Inc.Portland, Oregon, United States · On-site
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you …
Skills: Customer service, Plumbing, Retail sales, Merchandising, Communication
Portland, Oregon, United States · On-site
Columbia Employee Store - Portland 14100 NW Science Park Drive, Portland, Oregon 97229 ABOUT THE POSITION With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring eff…
Skills: Leadership, Staff Supervision, Coaching, Training, Point of Sale (POS) Systems
Portland, Oregon, United States · On-site
$16/hr–$27/hr
As a Cashier, you play an important role in keeping the restaurant running smoothly and ensuring guests have a seamless experience from start to finish. In this role, you handle payment transactions for guests throughout…
Skills: Cash handling, Customer service, Communication, Attention to detail, Order management
Portland, Oregon, United States · On-site
The role of a Deli Clerk: • A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. • As a Deli team member, you will establish and ma…
Skills: Customer service, Food preparation, Kitchen equipment operation, Food safety, Basic math
Portland, Oregon, United States · On-site
Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. ResponsibilitiesDeliver and encourage other associates to deliver excellent custo…
Skills: Cashiering, Customer Service, Transaction Processing, Money Handling, Conflict Management
Zupan's MarketsPortland, Oregon, United States · On-site
Summary We are seeking a friendly, customer-focused Cashier to join our team. As the final point of contact in the customer’s shopping experience, you play a vital role in creating a positive and lasting impression…
Skills: Customer service, Cash handling, Point of sale operation, Multitasking, Time management
Portland, Oregon, United States · On-site
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Skills: People management, Customer service, Operational consistency, Team development, Inventory management
Portland, Oregon, United States · On-site
Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and posi…
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Portland, Oregon, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associat…
Skills: Customer service, Communication, Basic math, Attention to detail, Safety compliance
Portland, Oregon, United States · On-site
$17/hr–$22/hr
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer service, Inventory management, Food safety, Basic math, Communication
Portland, Oregon, United States · On-site
A Day in the Life: The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working alongside …
Skills: Baking, Food preparation, Customer service, Attention to detail, Organizational skills
Portland, Oregon, United States · On-site
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and…
Skills: Retail sales, Team leadership, Staff training, Customer service, Inventory management
The Aaron's Company, Inc.Portland, Oregon, United States · On-site
$18/hr–$19/hr
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full p…
Skills: Interpersonal skills, Communication skills, Empathy, Active listening, Negotiation
Portland, Oregon, United States · On-site
$21/hr–$24/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Cash handling, Food preparation, Beverage preparation
Portland, Oregon, United States · On-site
$21/hr–$24/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
Portland, Oregon, United States · On-site
$16/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Communication
Portland, Oregon, United States · On-site
$19/hr–$21/hr
Description Manage the day-to-day operations at Driver Services, Jake Brake Deli, and Marketplace gas station, while assisting the Station Manager and or the Assistant Manager in a fast-paced environment. Provide direct …
Skills: Team Supervision, Operations Management, Performance Coaching, Payroll Administration, Time Management
Portland, Oregon, United States · On-site
There’s a Place for You at North Coast A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North…
Skills: Forklift Operation, Order Filling, RF Scanners, Inventory Management, Warehouse Organization
Portland, Oregon, United States · On-site
THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the Club Operations team that serves the needs of members and guests to create a welcoming, informative, and enjoyable experien…
Skills: Customer Service, Sales, Communication, Organization, Attention To Detail
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The Product Specialist Shift Lead provides floor leadership and operational support while ensuring a compliant and service-focused retail experience. They are responsible for educating customers on cannabis products, managing daily shift activities, and overseeing inventory and cash handling procedures.
Candidates must be at least 21 years old and possess a valid OLCC Marijuana Worker Permit. Previous experience in retail, hospitality, or a regulated environment is required, along with the ability to work flexible shifts including evenings, weekends, and holidays.
Product Specialist Shift Lead
Division: Retail
Location: Portland, Oregon
Reports to: Assistant Store Manager / Store Manager | Type: Full-Time
About the Role
The Product Specialist Shift Lead is responsible for delivering a knowledgeable, compliant, and service-focused retail cannabis experience while providing floor leadership and operational support to the Assistant Store Manager and Store Manager. This position educates adult-use customers on cannabis products, strains, cannabinoids, terpene profiles, consumption methods, and responsible-use considerations to support informed purchasing decisions without making medical claims.
The Shift Lead coordinates assigned-shift activities, supports opening and closing procedures, monitors service and compliance standards, and provides day-to-day guidance to Product Specialists. This role models warm, welcoming customer service while helping maintain accurate transactions, secure cannabis inventory, and a clean, organized, and OLCC-compliant dispensary environment.
Key Responsibilities
Model warm, attentive, and professional customer service while creating a welcoming dispensary experience for every guest.
Educate customers on cannabis strains, cannabinoids, terpene profiles, product formats, consumption methods, and responsible-use considerations without making medical claims.
Accurately verify identification, customer eligibility, purchase limits, and other required documentation in accordance with OLCC regulations and company procedures.
Process point-of-sale transactions accurately, handle cash responsibly, and support register counts, cash reconciliation, deposits, and discrepancy resolution.
Provide floor leadership during assigned shifts by coordinating workflow, delegating daily tasks, monitoring coverage, and helping the team respond to customer and operational needs.
Support the Assistant Store Manager and Store Manager in executing daily priorities, sales initiatives, merchandising standards, promotions, and customer-service expectations.
Assist with opening and closing procedures, including security checks, register preparation, cash handling, inventory verification, and completion of required operational documentation.
Monitor adherence to OLCC regulations, company policies, responsible-sales practices, inventory-control procedures, and dispensary security requirements throughout the shift.
Provide real-time coaching, product guidance, and procedural support to Product Specialists; communicate recurring performance or conduct concerns to store management.
Respond to customer concerns professionally, resolve routine service issues within assigned authority, and escalate significant complaints, incidents, or compliance concerns promptly.
Support cannabis inventory activities, including receiving, stocking, product rotation, menu accuracy, discrepancy reporting, and protection of regulated products.
Maintain a clean, organized, properly merchandised, and audit-ready retail environment in accordance with Chalice and Golden Grail Group standards.
Complete shift notes and communicate sales results, staffing concerns, inventory issues, incidents, and unresolved operational matters to store management.
Requirements
Must be 21 years of age or older.
Must possess and maintain a valid OLCC Marijuana Worker Permit. The permit fee will be reimbursed after completing 90 days of employment.
Previous retail, hospitality, or customer-service experience, including demonstrated ability to guide or support coworkers during daily operations.
Working knowledge of cannabis products, responsible-sales practices, and applicable OLCC retail requirements.
Ability to exercise sound judgment, remain composed during high-volume periods, and escalate safety, security, personnel, or compliance concerns appropriately.
Reliable transportation to and from work and availability to work evenings, weekends, and holidays as needed.
Ability to lift up to 25 pounds regularly and perform the physical duties of the position, with or without reasonable accommodation.
Preferred Qualifications
One or more years of experience in a licensed cannabis dispensary or other highly regulated retail environment.
Previous shift-lead, key-holder, trainer, or supervisory experience.
Strong knowledge of cannabis strains, cannabinoids, terpene profiles, product categories, and consumption methods.
Experience with cannabis point-of-sale systems, cash reconciliation, inventory controls, and opening or closing procedures.
Strong communication, de-escalation, organization, and time-management skills.
High school diploma or equivalent.
Schedule & Work Location
Day and night shifts are available, with weekday and weekend availability required.
Some holiday availability is required based on store needs.
This position is on-site only and does not offer remote work opportunities.
Additional Responsibilities
This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Golden Grail Group reserves the right to modify responsibilities or assign additional duties based on business and operational needs.
Equal Employment Opportunity
Golden Grail Group is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable federal, state, or local law. Reasonable accommodation is available to qualified individuals with disabilities in accordance with applicable law.
APCO is a global advisory and advocacy firm helping organizations build the un/common ground upon which progress is made
APCO is a global advisory and advocacy firm helping organizations build the un/common ground upon which progress is made.
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There are currently 1,323 open retail positions in Portland, OR listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Starbucks, Kroger, Domino's, Albertsons Companies, Columbia Sportswear Company, among others. Browse the listings above to see every active employer.
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