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Full-time
Health Insurance, Dental Insurance, Vision Insurance, 401(k) With Employer Match, Flexible PTO, Employee Discounts
Posted 45d ago
Apply by Sep 21
~40 hrs/week
Responsibilities
The Head of Market will lead the 0-to-1 launch and scaling of New York's adult-use cannabis delivery and retail operations. This includes full P&L ownership, facility readiness, hiring the founding team, and managing last-mile delivery logistics.
Requirements
Requires 8+ years of experience in operations, retail, or logistics, with at least 3 years managing teams including hourly employees. Candidates must have a proven track record of owning a P&L and launching or scaling business operations in a high-growth environment.
Full job description
Who we are: At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community.
As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together.
What the role is about: We're hiring a founding Director for our New York adult-use cannabis delivery and retail business.
This is a 0-to-1 job. We're launching with one licensed dispensary and an e-bike courier model, then expanding across the city. You'll be the first operating leader on the ground and you'll own the market outcome: launch, facility readiness, hiring, delivery operations, compliance, customer experience, product mix, marketing, P&L, and growth.
You won't run this from a spreadsheet. The right person can set strategy on Monday and walk a construction punch list on Tuesday. They check inventory variance, troubleshoot routes, help pack orders when it matters, and run the P&L. You are the single point of accountability for making New York work.
What impact you'll make:
Own the full New York market P&L, including revenue growth, gross margin, labor, delivery costs, inventory shrink, operating expenses, and profitability
Lead the launch of the first dispensary and delivery hub, including facility readiness, vendor coordination, security setup, and opening procedures
Build and execute the operating roadmap to scale from a single location into a multi-unit market.
Develop and implement local go-to-market strategies focused on customer acquisition, retention, marketing, and delivery zone expansion
Build strong vendor relationships and optimize product assortment, pricing, and promotional strategies
Recruit, hire, train, and develop the founding team while creating a culture of accountability and high performance
Design labor models, onboarding programs, operating procedures, and leadership development pathways
Oversee all last-mile delivery operations, including dispatch, routing, courier performance, safety, and cost optimization
Establish and maintain SOPs for fulfillment, inventory management, age verification, manifests, and compliance requirements
Ensure audit-ready operations and implement strong inventory controls to minimize shrink and product diversion
Partner cross-functionally with Compliance, Legal, Finance, Product, Marketing, and Buying teams.
Own the customer experience by managing service recovery, customer feedback, and continuous operational improvements
Leverage data, KPIs, and technology to forecast demand, optimize labor, improve profitability, and drive operational efficiency
What you've accomplished: Required
8+ years in operations, general management, retail, logistics, delivery, marketplaces, restaurants, or fulfillment
3+ years managing teams that include hourly employees. Experience managing managers strongly preferred
Real ownership of a business line, market, site, region, or P&L
Strong commercial judgment, with real practice making tradeoffs across growth, margin, COGS, inventory depth, pricing, and customer experience
Proven ability to launch or scale an operation with limited structure
Strong analytical skills. Comfortable using data, spreadsheets, and operating metrics to decide things
Fluency with modern AI tools and a practical sense of how to use them
Strong people leadership: hiring, coaching, performance management, culture
Comfortable operating at both strategic and tactical levels
Willing to work on-site, including nights, weekends, holidays, and launch-critical periods
At least 21 years old
Able to pass background checks and regulatory requirements
Preferred
Experience in cannabis, regulated retail, alcohol, pharmacy, food delivery, grocery delivery, convenience, quick commerce, or last-mile logistics
Experience launching a new market, store, warehouse, dark store, micro-fulfillment site, or delivery hub
Experience with e-bike, bike courier, or dense urban delivery
Experience managing assortment, vendor relationships, purchasing, merchandising, or category economics in regulated retail
Experience running local marketing, performance marketing, field marketing, CRM, partnerships, or promotional calendars
Familiarity with cannabis category dynamics: brand mix, potency tiers, form factors, margin structure, inventory aging, customer behavior
Familiarity with inventory controls, seed-to-sale systems, POS, dispatch, route optimization, and shrink prevention
Experience working with regulators, inspectors, landlords, local officials, security vendors, and construction or facility vendors
SQL, BI, or advanced Excel/Sheets
Experience using AI tools for operations, reporting, process design, customer support, marketing, automation, or knowledge management
Startup or high-growth experience
What we offer:
Competitive salary range to be discussed
Comprehensive health, dental, and vision insurance
401(k) with employer match
Flexible PTO policy with 18 days accrued in your first year
Why Choose Vireo?
Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.
At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.
Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.
✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts ✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve
EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com
Founded as a pioneer in medical cannabis in 2014 and fueled by an entrepreneurial drive. CSE: VREO OTCQX: VREOF
Industry
Pharmaceutical Manufacturing
Company size
501-1,000 employees
Founded
2014
Headquarters
Minneapolis, Minnesota
LinkedIn followers
11,079
Total funding
$325M
Vireo was founded as a pioneer in medical cannabis in 2014 and is fueled by an entrepreneurial drive. Vireo subsidiary companies cultivate and manufacture a wide variety of high-quality cannabis strains and products for sale through wholly-owned retail dispensaries and licensed third-party dispensaries, with a relentless focus on delighting customers and serving the communities in which we live and operate.
Offices: 207 South 9th St., Minneapolis, Minnesota 55402, US
Service IndustryHealth CareAlternative MedicineCannabisBiotechnologyMedicalManufacturingPharmaceutical
How many Retail jobs are open in New York, NY right now?
There are currently 6,510 open retail positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in New York, NY?
Companies currently hiring include Domino's, Macy's, Bloomingdale's, Starbucks, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in New York, NY?
Yes — 885 of the 6510 open retail positions offer remote or hybrid work (105 remote, 780 hybrid).
How do I apply for Retail jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.