Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca…
Skills: Retail management, Customer service, Team leadership, Stock control, Merchandising
Montgomery Village, Maryland, United States · On-site
$60k–$65k/yr
Mid level$221M raised
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca…
Skills: Retail management, Customer service, Team leadership, Stock control, Merchandising
Shop Manager, Macy's | Union Square, San Francisco, California
San Francisco, California, United States · On-site
$71k–$75k/yr
Mid level$221M raised
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca…
Skills: Retail management, Customer service, Team leadership, Stock control, Merchandising
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca…
Skills: Retail management, Customer service, Team leadership, Stock control, Merchandising
Assistant Store Manager - Bloomingdale's | 59th Street, New York
New York, New York, United States · On-site
$67k–$72k/yr
Mid level$221M raised
What’s the role about? As part of our Store team, you’ll be joining our 59th Street, Bloomingdale's, on a full-time basis as our Assistant Store Manager, who is responsible for supporting the day-to-day running of the co…
What's the role about? We're looking for a People Coordinator to support the smooth running of our People processes and provide high-quality administration across the employee lifecycle. As a key member of the Reiss Peop…
Skills: Administrative skills, Data entry, Payroll administration, Benefits administration, HR systems
What's the role about? We're looking for a Group Financial Accountant to support the delivery of accurate, timely and high-quality group reporting, statutory reporting and audit processes across Reiss. You will play a ke…
Beverly Hills, California, United States · On-site
$19/hr–$22/hr
Entry level$221M raised
What’s the role about? As part of our Beverly Center team, you’ll be joining our Concession in Beverly Hills, on a part-time basis as our Brand Specialist, who is responsible for supporting the day-to-day running of the …
Skills: Customer service, Sales, Operational management, Team motivation, Brand ambassadorship
What’s the role about? We’re looking for a highly organised and hands-on Production Coordinator to join our studio team. In this role, you’ll support the end-to-end production of eCommerce and Creative shoots, helping to…
Why choose Reiss? Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fash…
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca…
Skills: Team supervision, Customer service, Coaching, Sales management, KPI monitoring
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca…
Why choose Reiss? Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fash…
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca…
Skills: Team supervision, Customer service, Sales management, KPI monitoring, Coaching
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca…
Skills: Stock control, Inventory management, Customer service, Communication skills, Attention to detail
Why choose Reiss? Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fash…
Skills: Team supervision, Customer service, Coaching, Sales driving, KPI monitoring
What’s the role about? We’re looking for a people-focused and organised Receptionist to join our Property team. As the first point of contact for visitors and guests, you will play a vital role in creating a warm, profes…
Skills: Reception, Office administration, Facilities coordination, Customer service, Time management
What’s the role about? We’re looking for an organised and detail-focused Accounts Assistant to join our Cash and Banking team within Finance. In this role, you’ll provide essential administrative and transactional suppor…
Skills: Financial records, Bank reconciliations, Invoice processing, Credit control, Reporting
What’s the role about? We’re looking for a Digital Trading Executive to join our E-Commerce team and help ensure every product goes live fully optimised to deliver the best possible onsite customer journey and drive dema…
Skills: E-commerce, Digital trading, Product management, Data analysis, Time management
What’s the role about? As part of our Roosevelt team, you’ll be joining our Bloomingdale’s concession in Garden City on a full time basis as our Sales Associate, who is responsible for providing exceptional customer serv…
The Concession Manager is responsible for overseeing daily operations, managing stock levels, and ensuring the store meets commercial and operational targets. They will lead the retail team to deliver exceptional customer service while maintaining visual and merchandising standards.
Requirements
Candidates should have previous retail management experience in a similar operation and a proven track record of driving business performance. Strong leadership, communication, and commercial skills are essential for success in this fast-paced environment.
Full job description
Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about?
As part of our Retail team, you’ll be joining our concession in Macy's Pembroke Lakes, Florida on a full-time permanent basis as our Concession Manager, who is responsible for ensuring the concession achieves targets, delivers results with commercial and operational excellence.
What you’ll be doing
Planning the long-term concession goals
Managing the overall concession operations and performance
Leading the concession team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
Managing stock levels and making key decisions about stock control to minimise loss
Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
Taking responsibility for recruitment and retaining talent
Conducting regular performance reviews and probation reviews
What you’ll ideally bring to the role
You’ll have previous retail management experience in a similar size operation
A passion for premium or luxury product helps, but we’re open to all retail backgrounds
Have a proven track record of increasing overall business performance
Have a proven track record of delivering exceptional customer service through your team
Be highly visual and have excellent commercial product management skills
Be able to flex between the customer service, operational, technical and visual elements of the role
Be confident working under pressure and thrive in a fast-paced retail environment
Be self-motivated, focused and driven to achieve team and individual goals
Be a great people manager, able to bring the best out of your team
Have good written and verbal communication skills
What we’ll do for you
Competitive pay with bonus scheme
Up to 80% staff discount
Business wear reimbursement
Employee assistance programs
Premium healthcare coverage
Career advancement opportunities
Plus, further workplace benefits
Apply now to start your story at Reiss…
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories that transcends time and trends.
Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.
Our expert creative Product teams in our head office and stores, work tirelessly to dress our customers in reliable Reiss style - supported by the exceptional planning and execution of our support functions. From Logistics to IT, Finance to Marketing, every team member is dedicated to ensuring uncompromised precision, quality, service and ethics.
Our people are what make our business great. We embrace every person’s individuality and build market-leading teams across head office and retail globally. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.
We nurture a culture of curiosity, creativity and authenticity. A diverse community with two purposes: the precision of our craftsmanship and dedication to our customers.
Offices: 12 Picton Place, London, W1U 1BW, GB · 8100 Tysons Corner Center, McLean, Virginia 22102, US · 14-17 Market Place, Fitzrovia, London, W1W 8AH, London, England W1W 8AH, GB · 309 Bleecker street, New York, New York 10014, US · 26-28 County Arcade Victoria Arcade, Victoria Quarter, Leeds, LS1 6BH, GB
Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories that transcends time and trends.
Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.
Our expert creative Product teams in our head office and stores, work tirelessly to dress our customers in reliable Reiss style - supported by the exceptional planning and execution of our support functions. From Logistics to IT, Finance to Marketing, every team member is dedicated to ensuring uncompromised precision, quality, service and ethics.
Our people are what make our business great. We embrace every person’s individuality and build market-leading teams across head office and retail globally. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.
We nurture a culture of curiosity, creativity and authenticity. A diverse community with two purposes: the precision of our craftsmanship and dedication to our customers.
Offices: 12 Picton Place, London, W1U 1BW, GB · 8100 Tysons Corner Center, McLean, Virginia 22102, US · 14-17 Market Place, Fitzrovia, London, W1W 8AH, London, England W1W 8AH, GB · 309 Bleecker street, New York, New York 10014, US · 26-28 County Arcade Victoria Arcade, Victoria Quarter, Leeds, LS1 6BH, GB