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Serve as the first point of contact for members by processing financial transactions and providing product solutions. Support multiple branch locations to ensure a consistent member experience and operational success.
Requirements
Requires a high school diploma and at least one year of customer service experience. Candidates must be bondable and able to travel between branches in the designated region.
Full job description
Job DetailsLevel: EntryJob Location: Westgate North Tacoma - Tacoma, WA 98406Position Type: Full TimeEducation Level: High School Diploma or equivalent.Salary Range: $20.00 - $25.00 HourlyTravel Percentage: In Branch FT, Supports Multiple BranchesJob Shift: Mon - Fri, Rotating 1/2 Days SatJob Category: Banking$1,500 Sign-On Bonus!
Build connections. Gain broad experience. Make an impact across multiple communities.
If you enjoy variety, love connecting with new people, and are energized by learning in different environments, this role offers a unique opportunity to build relationships and develop your skills across multiple branches. As a Float Teller at Sound Credit Union, you’ll become a trusted partner across teams by supporting members and employees while gaining valuable exposure to a variety of branch duties and communities.
Why This Role Stands Out
Build Strong Connections & Skills: Work with a variety of teams and leaders while expanding your network, knowledge, and experience across the organization. Be a Trusted Resource: Play a critical role in supporting branches and delivering consistent member experiences Growth & Development: Our Branch Progression Model supports your development with on-the-job learning and structured compensation increases as you build skills Travel Support: $6,000/year car stipend (paid $500/monthly)
Compensation & Perks
$20.00–$22.50/hour, is our target range depending on experience Eligible for a $1,500 sign-on bonus ($500 at hire, $1,000 after 6 months) Quarterly branch incentives tied to individual performance Up to 3% annual bonus tied to Credit Union performance $6,000/year car stipend (paid $500/monthly)100% employer-paid benefits for employees (review our other employee benefits here) Opportunities to build skills, experience, and connections across multiple locations
What You’ll Do
As a Float Teller (Member Service Representative), you will:
Deliver exceptional service as the first point of contact for members Build strong relationships by understanding member needs and providing products & solutions Confidently process financial transactions and maintain accuracy Solve problems and respond to member inquiries with curiosity and care Adapt quickly to different teams and branch environments Support branch success by stepping in where needed and helping maintain a strong member experience
You Might Be a Great Fit If You…
Enjoy building relationships and connecting with new people Are comfortable with change and can adapt quickly to new environments Take initiative and are eager to learn Are dependable and enjoy being a go-to resource for others Are motivated by making a positive impact on members and teams
What We’re Looking For
At least 1 year of customer service experience Cash handling and retail or sales experience preferred Ability to travel between branches within the North King region (Redmond, Bellevue) High School Diploma or equivalent Must be bondable Employer sponsorship to secure or maintain employment authorization is not available Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law Bonus experience (not required): Leadership, training, or sales experience
What to Expect in This Role
No two days are the same. You may support a busy branch one day and step into a new team the next. Your ability to build relationships, adapt quickly, and provide consistent service will make you a valued partner across multiple locations.
Our Hours
To best serve our members, this position requires an in-person schedule. Shifts are typically Monday – Friday, 8:45 AM – 5:15 PM or 9:15 AM – 5:45 PM, with rotating Saturdays 8:45 AM – 1:15 PM, affording a day off during the week. This is a full-time position ranging from 35-40 hours in a typical work week. Your daily work location will vary based on branch needs primarily located within the greater Tacoma and Lakewood area. Our regions are designed based on locational proximity to provide you with reasonable commutes.
Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Qualifications
Related keywords
BankingFloat TellerMember Service RepresentativeCash HandlingRetail BankingNMLS CertificationNotaryFinancial ServicesCredit UnionCustomer Experience
Driven by the purpose of standing with members, employees and the community through all waves of life.
Industry
Financial Services
Company size
201-500 employees
Founded
1940
Headquarters
Tacoma, Washington
LinkedIn followers
5,017
Sound provides authentic and trusted financial support and services with full-service branches around the Puget Sound. A Northwest original since 1940, we’re one of Washington State’s largest credit unions, driven by the purpose of standing with members, employees and the community through all waves of life.
If you're passionate about helping people with real-life needs, you’ve come to the right place. Sound Credit Union offers competitive wages, generous benefits, and a great workplace environment.
We look for team members who interact with people in a caring manner, have a can-do approach, look for ways to say “yes,” and who would never say “that’s not my job.” If you believe “customer service” is not a department, but rather an attitude, we invite you to apply.
Offices: 1331 Broadway, Tacoma, Washington 98402, US · 820 Stewart Street, #1, Seattle, Washington 98101, US · 40 148th Ave SE, Bellevue, Washington 98007, US · 17181 Redmond Way, #650, Redmond, Washington 98052, US · 18801 Alderwood Mall Pkwy, Lynnwood, Washington 98037, US
Based on 940 listings with disclosed salaries, most retail jobs in Washington pay between $60k–$170k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Washington right now?
There are currently 9,622 open retail positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, Costco Wholesale, Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Washington?
Yes — 269 of the 9622 open retail positions offer remote or hybrid work (46 remote, 223 hybrid).
How do I apply for Retail jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.