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$18/hr–$21/hr
Full-time
high school
Posted 5d ago
~40 hrs/week
Responsibilities
The Food and Beverage Supervisor manages daily outlet operations, including staff training, scheduling, and ensuring high standards of service and cleanliness. They are also responsible for inventory management, ordering supplies, and maintaining compliance with safety and liquor regulations.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of progressive experience in a related field. Strong communication, leadership, and decision-making skills are required, along with the ability to work nights, weekends, and holidays.
Full job description
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
intentionally create a sense of community and belonging for our guests, employees and franchise partners
continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
sustain a culture that promotes diversity of thought and experiences
ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
drive change in our company and industry through action and implementation
Summary:
The Food and Beverage (F&B) Supervisor will provide oversight and management to the Food and Beverage outlets throughout the property. This position provides training, manages retention, and adheres to service and quality standards of all staff to ensure excellent service. The Food and Beverage Supervisor will assist with the creation of menu items and pricing by understanding guest needs and product availability while maximizing profitability.
Essential Duties and Responsibilities:
Evaluate team members' performance while also assist in hiring, training, encouraging teamwork, and setting a high level of customer service standards.
Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while adhering to sanitation, safety, and food and beverage control policies.
Manage schedule to ensure adequate staffing to support occupancy.
Prepare reports as required, relating to procedures, efficiency, sales, etc.
Assist in monthly food and beverage inventories and reconciliations.
Ordering of food, beverage and necessary supplies to ensure outlet is properly prepared for business needs.
Responsible for understanding POS system, updating changes and training staff in its use.
Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors and intoxicated persons.
Obtain certifications to meet state and local government regulations.
Ensure strict cash controls by following specific KOA cash and credit card handling procedures.
Maintain high standards of professionalism, customer service, quality and cleanliness.
Familiar with fire extinguisher locations and know how to operate them in the restaurant/kitchen.
Ensures safe handling of chemicals in accordance with department standards and utilizes proper personal protective equipment (PPE) when appropriate.
Directed by GM/AGM, monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.
Non-Essential Duties and Responsibilities:
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Required Education and Experience:
High School Diploma or equivalent
At least 1 year of progressive experience in a related field required
Hear and speak the English language fluently
Strong decision-making ability
Excellent communication, collaboration, and delegation skills with ability to manage confrontation
Ability to motivate, lead and develop a diverse team
Strong working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Ability to read and maintain a budget
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
Valid driver’s license
Preferred Education and Experience:
Physical Demands and Working Conditions:
Work is performed primarily indoors.
Must be able to lift and carry up to 25 pounds regularly, lift or move up to 50 pounds occasionally with assistance.
Use of repetitive motion, standing, bending, sitting, lifting, and walking, carrying trays.
Significant standing and walking for entire shifts
Fast-paced, noisy, and sometimes crowded, often with exposure to extreme temperatures (kitchen heat or freezer cold).
Risk of burns from hot equipment, cuts from knives, and slips on wet or greasy floors; requires wearing PPE (slip-resistant shoes, gloves, masks)
Ability to work in spaces where common allergens may be handled or present
Will experience occasional interruptions and shifting priorities.
Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.
KOA does not sponsor Visas
KOA currently does not pay or withhold taxes in the following states:
Alabama
Idaho
North Dakota
Alaska
Louisiana
Rhode Island
Delaware
Mississippi
South Dakota
District of Columbia
Nebraska
Vermont
Hawaii
New Hampshire
West Virginia
Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.
KOA Mission: Connecting people to the outdoors and each other.
Industry
Recreational Facilities
Company size
1,001-5,000 employees
Founded
1962
Headquarters
Billings, MT
LinkedIn followers
14,921
Kampgrounds of America Inc. (KOA) is the world’s largest family camping company, helping family and friends enjoy the great outdoors for 55 years. Founded in 1962, our franchising company has more than 500 campground locations across North America, and each year is nationally recognized for our work in public relations, marketing and franchise satisfaction.
From our humble beginnings on the banks of the Yellowstone River in Billings, Montana, KOA has become an iconic brand throughout the U.S. and Canada. Our “Yellow Sign” acts as a beacon of fun and relaxation for campers, and a badge of honor for our employees. We value hospitality, the great outdoors and the people and places that make our company great. Camping has come a along way since the early days of canvass tents and rustic roadside camps. The team at Kampgrounds of America prides itself on constant innovation - bringing new technologies, advanced guest service training and luxury accommodations to camping in order to dial up the outdoor experience for our guests.
Whether introducing Deluxe Cabins to building proprietary reservation technology, KOA is leading innovation in the outdoor hospitality industry. Our strategic thinking and business decisions are driven by data and research. Furthermore, we are committed to reducing our environmental footprint, promoting our Kamp Green program to help our franchisees keep the great outdoors great, for generations to come.
KOA offers employment opportunities in both our corporate operation - still headquartered in Blllings, Montana - and our various franchise locations. For more information on Kampgrounds of America Inc., in general, visit koa.com or our pressroom at koapressroom.com, follow us on Facebook at Facebook.com/koacampgrounds, visit our blog at blog.koa.com. For specific information on employment opportunities at a KOA campground, visit workatkoa.com.
Offices: PO Box 30558, Billings, MT 59101, US
KOA is the #1 brand in the campround industryVacation Rental
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