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The City Desk Representative manages operational functions including order entry, filling orders, and processing returns. They are also responsible for maintaining the display area, managing vendor catalogs, and ensuring inventory accuracy.
Requirements
A 2-year business/trade degree or equivalent experience is preferred, along with at least one year of warehouse or sales experience. Proficiency in English and familiarity with PC software, specifically SAP and Microsoft Office, is desired.
Full job description
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: Cookeville, TN
Application Deadline: Posted Until Filled
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.
Job Summary
The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of “stock outs”, and maintains assigned inventory stock locations.
Responsibilities
Essential Functions
Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
Maintains a clean, safe and well-stocked City Desk display area.
Displays specials and other promotion items to sell.
Maintains vendor catalogs and price sheets.
Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
Abides by all safety requirements including wearing the required PPE gear.
Non-essential Functions
Participates in the marketing planning and strategizing for Border States product lines, as needed.
Participates in the implementation and success of marketing plans, as required.
Attends sales meetings as required and keeps current on new products and applications.
Assists with receiving, shipping and other warehouse associate functions, as required.
Ensures all batched managed material is labeled accurately and inventoried, as needed.
Performs other duties as assigned by supervisor or designate.
Qualifications
Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
Requires the ability to read, write, and speak in English.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.
Skills and Abilities
Excellent interpersonal, written, and verbal communication, reading skills
Ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive, and engaged.
Physical Requirements
Lift and carry requirements (weight and frequency): Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%
Lift from Floor to Waist:
< than 10 lbs. - Occasionally
10 to 25 lbs. - Occasionally
26 to 50 lbs. - Occasionally
51 to 75 lbs. - Occasionally
76 to 100 lbs. - Occasionally
101 + lbs. - Occasionally
Above Waist Lift:
< than 10 lbs. - Occasionally
10 to 25 lbs. - Occasionally
26 to 50 lbs. - Occasionally
51 to 75 lbs. - Occasionally
76 to 100 lbs. - Occasionally
101+ lbs. - Not at all
Unilateral Carry:
< than 10 lbs. - Occasionally
10 to 25 lbs. - Occasionally
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
76 to 100 lbs. - Not at all
101+ lbs. - Not at all
Bilateral Carry:
< than 10 lbs. - Occasionally
10 to 25 lbs. - Occasionally
26 to 50 lbs. - Occasionally
51 to 75 lbs. - Occasionally
76 to 100 lbs. - Not at all
101+ lbs. - Not at all
Physical Activity
Frequency at which you would do the following in a typical day:
Sitting (a continuous period of being seated) - Not at all
Standing (for sustained periods of time) - Frequently
Walking (moving about on foot to accomplish tasks) - Continuously
Bending/Stooping (downward and forward) - Occasionally
Crawling (moving about on hands and knees or hands and feet) - Not at all
Climbing/Walking Stairs (ascending or descending) - Occasionally
Reaching (extending arms in any direction) - Frequently
Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Frequently
Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
Handling (applying pressure to an object with the fingers and palm) - Continuously
Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
Driving (the control and operation of a fork lift) - Occasionally
Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously
Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Frequently
Travel (travel needed to perform job duties) - Not at all
Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History
Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.
Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.
Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards Border States employee-owners are competent, accurate, responsive, and engaged .
Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
Border States has a competitive benefits package which includes but is not limited to:
Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All
It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace
Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:
Criminal background check (required for all positions)
Motor Vehicle Record (MVR) check (required for positions involving driving)
Drug testing
The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
Border States is the sixth largest electrical distributor in the United States, providing innovative supply chain products and services to the construction, industrial and utility markets. We're a 100 percent employee-owned company made up of approximately 2,900 employees spread throughout our Branch Support Center in Fargo, ND, as well as more than 100 branch locations across the country.
Offices: 2400 38th St S, Fargo, North Dakota 58104, US
Supply Chain Solutionsinventory managementlogisticscost savingsapplication of technologyinnovationproduct application expertiseand automationElectronicsLogistics
Based on 696 listings with disclosed salaries, most retail jobs in Tennessee pay between $44k–$113k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Tennessee right now?
There are currently 10,026 open retail positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., AutoZone, CVS Health, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Tennessee?
Yes — 180 of the 10026 open retail positions offer remote or hybrid work (49 remote, 131 hybrid).
How do I apply for Retail jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.