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$14/hr–$15/hr
Part-time
high school
Positive and professional environment, Growth opportunities, 401K retirement fund with annual discretionary employer match up to 6%, Community outreach events, Free employee Black Card membership
Posted 24d ago
~40 hrs/week
Responsibilities
The Service Desk Associate manages membership sales, administrative tasks, and provides high-quality customer service to members and guests. Additionally, the role is responsible for maintaining the overall cleanliness and organization of the facility and equipment.
Requirements
A high school diploma or GED is preferred, along with basic computer literacy and a positive attitude. Previous experience in customer service, sales, or cleaning/maintenance is desired.
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners’ core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
Positive and professional environment where our brand promise is “Judgement Free Zone” Growth Opportunities: over 90% of our management team started as an entry level team member Competitive pay 401K Retirement Fund (Annual discretionary employer match up to 6%) Regular involvement in community outreach events Free employee Black Card Membership
Job Description Summary
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
Essential Job Functions
Greet all members and guests upon arrival and say goodbye upon departure; Monitor club access to both members and non-members; Answer questions and handle member and guest complaints; Answer phone calls and provide information to prospects; Give tours to prospective members; Sell memberships, write agreements, and enter new members into database; Operate Point-of-Sale system and collect balances on past due accounts; Organize and maintain customer service front desk; Schedule appointments for fitness training sessions; Complete the Club Walk-Around every 20 minutes and complete checklists; Answer questions and give guidance to new employees; Perform beginning of shift and end of shift procedures; Perform club housekeeping including, but not limited to:
Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls; Dusting where and when necessary including vents; Wiping tile, walls, and doors; Vacuuming and mopping floors; Replenishing toilet paper and soap; Emptying trash cans; and, Maintaining organization of cleaning closet.
Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members; and, Perform all other duties as assigned or required.
Education & Experience
High School Diploma or G.E.D. preferred; Previous customer service and/or sales experience preferred; Previous cleaning/maintenance experience preferred; and, Basic computer literacy.
Skills and Abilities
Excellent phone, communication, and interpersonal skills; Understand and be able to communicate the Judgment Free Zone concept; Accuracy with numbers; Ability to follow directions; Ability to work well independently and with others; Positive attitude and willingness to help others; Ability to maintain composure in difficult situations; and, Ability to recognize and learn from mistakes.
Physical Environment & Requirements
Primarily indoor environment with normal exposure to light, sound, heat, and cold; Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach; Must be able frequently move, lift, push, pull, carry at least 60 lbs.; Must be able to operate equipment such as vacuums and floor scrubbers; Exposure to standard cleaning fluids and chemicals; Must be able to recognize, identify, and judge behavior within environment; and, Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
Judgement Free Zone and Planet FitnessTrainingHealth CareFitnessWellness
Based on 467 listings with disclosed salaries, most retail jobs in Michigan pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Michigan right now?
There are currently 12,430 open retail positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Michigan?
Companies currently hiring include Meijer, Domino's, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Michigan?
Yes — 155 of the 12430 open retail positions offer remote or hybrid work (55 remote, 100 hybrid).
How do I apply for Retail jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.