Altamonte Springs, Florida, United States · On-site
Job DetailsJob Location: 7460 Altmnte Cranes Rst Blv - Altamonte Springs, FL 32701Position Type: Part TimeYour purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience…
Skills: Customer service, Cash handling, Account management, Billing, Conflict resolution
Leisureville, Florida, United States · On-site
Job DetailsJob Location: 7388 Pmpno Bch Federal N - Pompano Beach, FL 33064Position Type: Part TimeYour purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for ev…
Skills: Customer service, Cash handling, Account management, Communication, Multitasking
Hialeah, Florida, United States · On-site
$85k–$120k/yr
Position Summary... What you'll do...This position is a developmental leadership role designed to prepare associates for potential Store Manager opportunities within the Walmart US store operations environment. The Emerg…
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Fort Lauderdale, Florida, United States · On-site
$18/hr–$20/hr
Montce is a woman-owned swimwear and apparel brand born in Fort Lauderdale, FL. What started small has grown into something much bigger, fueled by a team that thrives on creativity, collaboration, and big ideas. We’re lo…
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Leesburg, Florida, United States · On-site
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Orange County, Florida, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
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Bartow, Florida, United States · On-site
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Coral Springs, Florida, United States · On-site
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Skills: Sales, Customer service, Inventory management, Automotive systems, Battery installation
Bradenton, Florida, United States · On-site
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Skills: Sales, Customer service, Automotive systems, Inventory management, Battery installation
Marion County, Florida, United States · On-site
Join Trulieve – Where Passion Meets Purpose If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America…
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Miami-Dade County, Florida, United States · On-site
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Avon Park, Florida, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Client service, Relationship building, Financial solutions, Sales, Teller transactions
Clearwater, Florida, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Client service, Cash handling, Sales, Relationship management, Outbound calling
Fort Walton Beach, Florida, United States · On-site
Job DetailsJob Location: Kia Fort Walton Beach - Fort Walton Beach, FL 32548Position Type: Full TimeTravel Percentage: Road WarriorJob Shift: DayAt Step One Automotive, we are committed to an environment where the custom…
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Daytona Beach, Florida, United States · On-site
$15/hr–$15/hr
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Ocala, Florida, United States · On-site
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Hernando County, Florida, United States · On-site
The Sheriffs Ranches Enterprises, Inc. is a nonprofit charitable organization which was formed to provide direct support to the Florida Sheriffs Youth Ranches. Revenue is raised for the Florida Sheriffs Youth Ranches thr…
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Leesburg, Florida, United States · On-site
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Tallahassee, Florida, United States · On-site
$48k–$48k/yr
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Homosassa Springs, Florida, United States · On-site
The Sheriffs Ranches Enterprises, Inc. is a nonprofit charitable organization which was formed to provide direct support to the Florida Sheriffs Youth Ranches. Revenue is raised for the Florida Sheriffs Youth Ranches thr…
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The Member Service Specialist is responsible for providing exceptional customer service, managing member check-ins, and handling account transactions. They also support retention efforts, enforce gym policies, and maintain the cleanliness and organization of the facility.
Candidates must be at least 18 years old and proficient in English, with the ability to work flexible hours including weekends and holidays. Applicants should possess strong customer service skills, basic computer proficiency, and the physical ability to lift up to 50 pounds.
Job DetailsJob Location: 7460 Altmnte Cranes Rst Blv - Altamonte Springs, FL 32701Position Type: Part TimeYour purpose
As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a welcoming attitude and top-tier customer service. Your primary focus is engaging with members, answering their questions, and ensuring smooth check-ins and transactions. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld. Your ability to build strong connections and maintain a positive environment makes you an essential part of the YouFit team.
Compensation
At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses.
Deliver exceptional customer service by greeting members, guests, and prospects warmly to create a welcoming environment.
Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts.
Answer phone calls and assist members by providing accurate information, assisting with inquiries, and directing calls as needed.
Handle account management and billing by assisting members with account updates, payment processing, and past-due balances.
Support retention efforts by engaging with members considering cancellations and offering solutions to retain them.
Process transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy.
Enforce gym policies and maintain standards by ensuring a safe and respectful environment by upholding club rules and guidelines.
Perform opening and closing duties by following established procedures to prepare the facility for members.
Assist with gym cleanliness by helping maintain a clean and organized front desk and facility as needed.
Create an engaging gym experience by welcoming prospects, understanding their fitness needs, introducing them to the facility, and guiding them through the membership options.
Must be at least 18 years of age.
Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored.
Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed.
Strong customer service skills with the ability to engage positively with members, guests, and prospects.
Ability to multitask and stay organized in a fast-paced environment.
Basic proficiency in handling transactions, balancing a cash drawer, and following cash-handling procedures.
Ability to enforce gym policies professionally and resolve member concerns effectively.
Basic computer skills for processing check-ins, updating accounts, and managing member interactions.
A team-oriented mindset with a proactive approach to problem-solving and service excellence.
This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds.
Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits HERE!
Have we proved YOU matter yet? Apply Today!
YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Qualifications
A personalized, accessible and inclusive place for all to get fit and take charge of their well-being.
At YouFit Gyms, fitness is personal - because it’s built for YOU. With 50+ locations across four states, YouFit is more than a gym; it’s a trusted pillar within the communities we serve. We create welcoming, supportive environments where people of all backgrounds can prioritize their health, build confidence, and pursue their goals at every stage of life. YouFit delivers a personalized fitness experience by combining innovative workouts, premium amenities, and expert guidance; all at an accessible value. From small-group training and high-energy classes to hands-on coaching and expert support, we provide the tools and motivation members need to succeed. We empower every member to take control of their wellness journey no matter where they’re starting. YouFit isn’t just a gym. It’s your gym. Your goals. Your pace. Your community. Your choice.
Offices: Deerfield, US
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