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Act as the face of the luxury brand by providing personalized consultations and immersive experiences to customers. Drive sales through product expertise while maintaining high visual merchandising and inventory standards.
Requires proven experience in luxury retail, specifically within beauty, fragrance, or home goods. Candidates should have a high school diploma, though a college degree is preferred, and must be able to work flexible retail hours.
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
About the job
As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.
Job Responsibilities
Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
Actively engage with customers, providing personalized consultations and an immersive brand experience.
Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
Assist with inventory management, including receiving, stocking, and organizing products.
Process sales transactions accurately and efficiently using POS systems.
Gather customer feedback and market insights, communicating them effectively to management.
Participate in special events, promotions, and training sessions as required.
Build and maintain strong customer relationships to foster brand loyalty.
Any other tasks as assigned from time to time by any manager
Job Qualifications
Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
Strong sales acumen and a results-oriented mindset.
Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
Proficiency in English; additional language skills are a plus.
High school diploma or equivalent; a college degree is preferred.
Ability to stand for extended periods and lift up to 20 pounds.
Diptyque is committed to diversity in all its forms and considers each application carefully.
Diptyque is committed to diversity in all its forms and considers each application carefully.
#depuis1961
The diptyque story began in Paris at 34 boulevard Saint-Germain with, at its heart, three friends driven by the same creative passion. Christiane Gautrot was an interior designer, Desmond Knox-Leet, a painter, and Yves Coueslant, a theater director and set designer. The first two collaborated designing fabrics and wallpaper for Liberty and Sanderson. They were joined by the third in 1961 and opened a shop to display their designs. Yves became the administrator and consultant; Desmond and Christiane were the artistic soul. Bit by bit, with finely honed taste, the trio transformed the site into a one-of-a-kind setting, a kind of stylish bazaar where one found surprising articles unmatched in Paris, mined and conveyed home by the trio over the course of their travels.
Offices: 36, Avenue de l'opéra, Paris, Île-de-France 75002, FR
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