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Jobs at Diptyque Paris (Now Hiring) — 18 open

Diptyque Paris logoDiptyque Paris

Conseiller de vente - Galeries Lafayette Haussmann H/F

Paris, Ile-de-France, France · On-site

Entry level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Customer Service, Sales Storytelling, CRM Tools, Visual Merchandising, Stock Management

Diptyque Paris logoDiptyque Paris

Brand Ambassador

Los Angeles, California, United States · On-site

Entry level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Luxury Retail Sales, Customer Service, Product Knowledge, Personalized Consultations, Merchandising

Diptyque Paris logoDiptyque Paris

Assistant Store Manager (Grove, LA)

Los Angeles, California, United States · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Retail Management, Luxury Client Service, CRM Initiatives, Team Leadership, KPI Analysis

Diptyque Paris logoDiptyque Paris

Seasonal Brand Ambassador (East Hampton)

East Hampton, Connecticut, United States · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Luxury Retail Sales, Client Relationship Management, Product Knowledge, Omni-channel Selling, Styling

Diptyque Paris logoDiptyque Paris

Seasonal Brand Ambassador (East Hampton)

East Hampton, Connecticut, United States · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Luxury Retail Sales, Client Relationship Management, Product Knowledge, Omni-channel Selling, Styling

Diptyque Paris logoDiptyque Paris

Senior Sales Assistant

High Wycombe, England, United Kingdom · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Sales KPI Management, Luxury Retail, Customer Service, Team Motivation, Visual Merchandising

Diptyque Paris logoDiptyque Paris

Area Manager (South Central)

New York, New York, United States · On-site

Senior

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Sales Management, People Management, Luxury Retail Management, Multi-unit Management, Client Experience

Diptyque Paris logoDiptyque Paris

Brand Ambassador (Pacific Palisades)

Los Angeles, California, United States · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Luxury Retail Sales, Customer Service, Product Education, Visual Merchandising, Inventory Management

Diptyque Paris logoDiptyque Paris

CDD - CRM Manager H/F

Paris, Ile-de-France, France · On-site

Senior

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Omnichannel CRM Strategy, Customer Retention, Campaign Management, Data Analysis, Clienteling

Diptyque Paris logoDiptyque Paris

フレグランス販売スタッフ|東京エリア

Tokyo, Japan · On-site

$2760k/yr

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Customer Service, Sales, Inventory Management, Cashier Operations, Customer Relationship Management

Diptyque Paris logoDiptyque Paris

Client Advisor (m/w/d)

Düsseldorf, North Rhine-Westphalia, Germany · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Customer Service, CRM, Storytelling, Sales Skills, Communication Skills

Diptyque Paris logoDiptyque Paris

Brand Ambassador (NorthPark, Dallas)

Chicago, Illinois, United States · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Luxury Retail Sales, Customer Service, Visual Merchandising, Product Education, POS Systems

Diptyque Paris logoDiptyque Paris

Conseiller de vente - Réseau Parisien H/F

Paris, Ile-de-France, France · On-site

Entry level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Customer Service, Sales Storytelling, CRM Tools, Visual Merchandising, Stock Management

Diptyque Paris logoDiptyque Paris

Conseiller de vente - La Samaritaine H/F

Paris, Ile-de-France, France · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Luxury Sales, Customer Relationship Management, Storytelling, Merchandising, Inventory Management

Diptyque Paris logoDiptyque Paris

Assistant Store Manager (Bleecker Street)

New York, New York, United States · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Retail Management, Luxury Client Service, Team Leadership, CRM, KPI Analysis

Diptyque Paris logoDiptyque Paris

Seasonal Brand Ambassador (Bal Harbour)

Bal Harbour, Florida, United States · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Luxury Sales, Client Relationship Management, Product Knowledge, Omni-channel Selling, Styling

Diptyque Paris logoDiptyque Paris

Stock Supervisor

New York, New York, United States · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Inventory Control, Shipping and Receiving, Luxury Retail Management, Stockroom Organization, Omnichannel Services

Diptyque Paris logoDiptyque Paris

Business Development Manager – Travel Retail Japan

Tokyo, Japan · On-site

Mid level

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between re…

Skills: Business Development, Retail Operations, Stakeholder Management, Sales Analysis, KPI Monitoring

Diptyque Paris logo

Conseiller de vente - Galeries Lafayette Haussmann H/F

Diptyque Paris

Paris, Ile-de-France, France • On-site

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Entry level

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  • Full-time
  • Posted 2d ago
  • ~40 hrs/week
  • French

Responsibilities

The role involves welcoming and advising customers through a unique sales ceremonial and storytelling to build brand loyalty. Additionally, the advisor is responsible for driving commercial performance, managing stock, and maintaining the boutique's visual image.

Requirements

Candidates should have initial experience as a sales advisor in a high-end environment and be fluent in both French and English. Proficiency in Microsoft Office and a strong sensitivity to art and luxury customer service are required.

Full job description

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Sous la responsabilité du Directeur(trice) de boutique et en tant qu’ambassadeur de la Maison, vous serez en charge d’accueillir, conseiller et fidéliser notre clientèle.

Votre rôle s’illustre par :

L’expérience client

  • Être exemplaire en termes de service client, d’expérience client et fidélisation de notre clientèle
  • Présenter notre univers et nos produits à travers un cérémonial de vente unique et un storytelling signé diptyque
  • Développer et partager la connaissance de nos produits (conception, matériaux, entretien) afin de les proposer de manière pertinente à chaque client

Le développement de l’activité commerciale

  • Contribuer à la performance de la boutique en développant le chiffre d’affaires et en respectant l’atteinte des objectifs, grâce aux différents leviers d’activité,
  • Participer aux reportings quotidiens/hebdomadaires et mensuels,
  • S’assurer de la bonne tenue du fichier client et proposer des actions de fidélisation à mener via l’utilisation de notre outil CRM
  • Être un relai d’informations auprès de la direction retail et des équipes du siège

L’animation du point de vente et le rayonnement de l’image de marque

  • Être garant du respect de l’image de la Maison en participant à la bonne tenue de la boutique,
  • Être exemplaire en termes de visual merchandising,
  • Participer à toutes les actions indispensables au bon fonctionnement de la boutique (gestion des stocks, réassort, optimisation des rangements dans la réserve, réception des livraisons etc.)
  • Assurer la bonne gestion des stocks dans le respect des procédures et préparer le déroulement des inventaires

Vos compétences pour réussir :

Expérience

  • Vous disposez d’une première expérience de conseiller de vente acquise dans un univers exigeant, où le client est au centre,

Savoir-faire

  • Vous avez un niveau de français et d’anglais courant à l’écrit comme à l’oral, une très bonne expression
  • Vous êtes curieux et sensible à l’art pour communiquer autour des collaborations de la marque
  • Votre forte capacité d’organisation et d’adaptation vous permet de vous épanouir dans un environnement en constante évolution
  • Vous maitrisez le Pack Office (outlook pour les actions de clienteling, excel pour les reportings) et êtes à l’aise avec les outils digitaux utilisés en boutique

Savoir-être

  • Vous disposez d’un excellent relationnel vous permettant de créer des liens solides avec les clients, l’équipe et le siège
  • Vous êtes doté d’une forte empathie et faites preuve d’écoute active ce qui vous permet de garantir l’excellence du service client
  • Vous avez une excellente présentation

Diptyque is committed to diversity in all its forms and considers each application carefully.

Related keywords

Luxury RetailPerfumeCustomer ExperienceCRMVisual MerchandisingStorytellingClientelingStock ManagementRetail PerformancePack OfficeExcelOutlookLuxury CosmeticsSales Objectives

About Diptyque Paris

LinkedInVisit site

#depuis1961

Industry
Personal Care Product Manufacturing
Company size
1,001-5,000 employees
Founded
1961
Headquarters
Paris, Île-de-France
LinkedIn followers
165,866

The diptyque story began in Paris at 34 boulevard Saint-Germain with, at its heart, three friends driven by the same creative passion. Christiane Gautrot was an interior designer, Desmond Knox-Leet, a painter, and Yves Coueslant, a theater director and set designer. The first two collaborated designing fabrics and wallpaper for Liberty and Sanderson. They were joined by the third in 1961 and opened a shop to display their designs. Yves became the administrator and consultant; Desmond and Christiane were the artistic soul. Bit by bit, with finely honed taste, the trio transformed the site into a one-of-a-kind setting, a kind of stylish bazaar where one found surprising articles unmatched in Paris, mined and conveyed home by the trio over the course of their travels.

Offices: 36, Avenue de l'opéra, Paris, Île-de-France 75002, FR

Personal fragranceHome fragranceScented candlesand Body careConsumer GoodsHealth CareBeauty
View all jobs at Diptyque Paris

About Diptyque Paris

LinkedInVisit site

#depuis1961

Industry
Personal Care Product Manufacturing
Company size
1,001-5,000 employees
Founded
1961
Headquarters
Paris, Île-de-France
LinkedIn followers
165,866

The diptyque story began in Paris at 34 boulevard Saint-Germain with, at its heart, three friends driven by the same creative passion. Christiane Gautrot was an interior designer, Desmond Knox-Leet, a painter, and Yves Coueslant, a theater director and set designer. The first two collaborated designing fabrics and wallpaper for Liberty and Sanderson. They were joined by the third in 1961 and opened a shop to display their designs. Yves became the administrator and consultant; Desmond and Christiane were the artistic soul. Bit by bit, with finely honed taste, the trio transformed the site into a one-of-a-kind setting, a kind of stylish bazaar where one found surprising articles unmatched in Paris, mined and conveyed home by the trio over the course of their travels.

Offices: 36, Avenue de l'opéra, Paris, Île-de-France 75002, FR

Personal fragranceHome fragranceScented candlesand Body careConsumer GoodsHealth CareBeauty
View all jobs at Diptyque Paris

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