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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Microsoft Office, Project management, Verbal communication, Written communication, Interpersonal skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The intern will collaborate with the IPLR team to design research studies, analyze data, and manage projects that influence customer experience and brand loyalty. They will also lead presentations for internal teams and stakeholders to provide actionable insights and project updates.
Candidates must be current undergraduate students pursuing a degree in Marketing, Business, Communications, or a quantitative discipline. Proficiency in Microsoft Excel and PowerPoint is required, along with strong communication and analytical skills.
At United, early career professionals can explore internships, co-ops, and full-time opportunities that offer meaningful, hands-on experience. In this role, you’ll contribute to real projects that help move the business forward while building your professional skill set, connecting with industry leaders. You’ll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere United flies.
As a Marketing Research & Insights intern within the Product, Marketing and Brand (PM&B) department, you’ll utilize business intuition, project management, communication skills, and working knowledge of business tools to support projects that shape the onboard customer experience. You’ll also have the opportunity to lead select initiatives, using strategic thinking and analytical problem solving while continuing to build your presentation skills.
The Marketing Research and Insights team uses market research to inform decisions that strengthen brand loyalty and improve the customer experience. Through surveys, focus groups, observations, and other research methods, the team partners closely with product owners and business stakeholders to influence product design and development, onboard digital experiences, brand strategy, the loyalty program, and more.
Interns will have the opportunity to own end-to-end market research projects, including defining key business questions, developing questionnaires, programming and fielding surveys, analyzing results, and creating presentations that translate findings into actionable recommendations for internal stakeholders.
Responsibilities could include, but are not limited to:
Partnership:
Collaborate with team members in the PM&B Department on cross-functional projects
Build relationships with internal stakeholders to scope research projects that address business needs.
Execute for Results:
With team member support, design research studies, and seek and analyze data from a variety of sources to support decisions
Propose solutions to business questions, leveraging strategic thinking and data analysis
Lead presentations to internal teams and/or leadership, providing clear updates on project progress, challenges, and next steps
Project Management:
Exposure to various project design steps to facilitate innovation
With manager’s support, manage multiple projects by balancing the competing demands for project scope, time and quality
Meet regularly with stakeholders and leaders to provide status updates on projects
Prepare and deliver project briefings that translate complex information into actionable insights for stakeholders
This position is a hybrid role including a combination of days worked in our Chicago office and remotely.
No Direct Path: This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship.
Posted from September 1 - September 15, 2026
Base Qualifications
• Current undergraduate student pursuing a degree in Marketing, Business, Communications, or a Quantitative discipline (Statistics, Economics, Analytics, Market Research, Psychology, etc.)
• Proven experience with Microsoft Excel and PowerPoint
• Detail oriented
• Communication skills
• Relationship management
• Creative problem solving
• Must be legally authorized to work in the United States for any employer without sponsorship now and in the future
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is a crucial function of the position
Preferred Qualifications
• Experience leveraging qualitative and/or quantitative research
• Experience using Qualtrics, Decipher, or other online survey platforms
• Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.
This is the story of airline that leads the industry from ground to clouds. Our global cast of over 100,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story.
Offices: 233 South Wacker Drive, Chicago, IL 60606, US
Based on 1578 listings with disclosed salaries, most marketing jobs in Chicago, IL pay between $65k–$161k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 1,912 open marketing positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Publicis Groupe Holdings B.V., Adelphi Group, EVERSANA INTOUCH, Kraft Heinz, Braze, among others. Browse the listings above to see every active employer.
Yes — 1087 of the 1912 open marketing positions offer remote or hybrid work (158 remote, 929 hybrid).
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