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CAPSTONE REAL ESTATE SERVICES, INC.
Austin, Texas, United States • On-site
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The Leasing Agent is responsible for managing all sales and leasing activities to achieve community occupancy goals, including conducting tours and processing applications. They also ensure show units meet quality standards and maintain positive relationships with residents through effective communication and problem-solving.
Candidates must have at least two years of leasing experience in the multifamily industry and possess strong sales and customer service skills. Proficiency in property management software, excellent communication abilities, and the availability to work weekends are required.
JOB DESCRIPTION
o Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
o Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
o Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.
o Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
o Uses the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
o Ensures that the community and show units meet the standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
o Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
o Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
o Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Promotes a positive image of the apartment community and management company.
Capstone Management offers competitive pay for the market plus commissions for this opportunity! Benefits include medical, dental and Vision and 401K, vacation, sick and personal time off.
Minimum Qualifications
CRIMINAL HISTORY RECORD
If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the "no criminal history" policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations
DRUG SCREENING
If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.
Capstone Real Estate Services, Inc. is a full-service, third-party management firm. [email protected]
Capstone Real Estate Services, Inc. is a full-service, third-party management firm presently managing approximately 40,000 multi-family units. Founded in 1969, Capstone maintains offices across several states and employs more than 850 people in the field of property management, and our portfolio extends to over 75 cities. The size of our portfolio ranks us as one of the largest third-party management firms in the nation. Neither Capstone nor its principals owns, buys or sells investment real estate and we have no conflicts with our clients' interests in this regard. This distinguishes us from many competing firms and enables us to provide the personalized service each property deserves, without the distraction that ownership can cause. Consequently, we focus on the client’s goals beginning with take-over. Third-party real estate management is the business on which we have built our reputation, and we are committed to providing the highest standards of service and integrity to our clients. Pre-Acquisition Due Diligence Services - Interior Walk Through, Market Analysis, Operating Projections, Lease File Review, Exterior Observations New Development Planning - Project Design Consulting, Marketing Consulting, Lease-up Specialists Full Service Property Management - Traditional Multifamily Housing, Student Housing, Seniors Housing, Military Housing, Renovation Supervision, High/Mid Rises Affordable Housing Compliance Services - Same Day Eligibility File Reviews, Application Consulting Services, Remote File or Physical On-site Audits, with Expertise in Tax Credit, Section 8, Home, Bond, ADHP and several other programs. www.capstonecomplianceservices.com
Offices: 912 S Capital of Texas Hwy, Austin, Texas 78746, US
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