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Skills: Order Entry, Data Entry, Customer Service, ERP Systems, JD Edwards
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$24/hr–$26/hr
Full-time
high school, associate degree
Paid Time Off, Vacation accrual, Paid holidays, Floating holidays, Medical insurance, Vision insurance
Posted 12d ago
~40 hrs/week
Responsibilities
The Order Entry Specialist is responsible for accurately entering and maintaining customer purchase orders and RFQs within the JDE ERP system. The role involves coordinating with internal departments like Sales and Logistics to ensure efficient order processing and data integrity.
Requirements
Candidates must have a high school diploma and 3-5 years of experience in order entry, data entry, or customer service. Proficiency in ERP systems, specifically JD Edwards, and Microsoft Office Suite is required.
Full job description
Who we are:
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.
The Order Entry Specialist is responsible for entering, reviewing, and maintaining customer orders within the Company's ERP systems with a high degree of accuracy, timeliness, and attention to detail. This role supports the customer experience and sales process by managing order entry, verifying order information, maintaining data integrity, coordinating with internal departments, and ensuring orders are processed in accordance with company standards and procedures.
Visual Comfort Offers:
Work-Life Balance: Monday – Friday, 8:00am – 5:00pm with occasional overtime and/or weekend work anticipated.
Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
Paid Time Off: Generous vacation accrual and paid time off policies.
Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
Compensation: Competitive compensation plan
Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
Insurance: Company-provided life insurance and short-term disability coverage.
Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.
How success is defined:
Enter customer purchase orders, RFQs, and related order information into the Company's ERP system, JDE.
Review orders for completeness and accuracy, including pricing, quantities, product codes, specifications, shipping instructions, and payment terms.
Generate pro-forma invoices and other order-related documentation as required.
Maintain customer and order records, ensuring data integrity and compliance with company standards.
Investigate and resolve order or data discrepancies, escalating issues as appropriate.
Coordinate with Sales, Customer Experience, Accounting, Operations, and Logistics teams to support efficient order processing and issue resolution.
Communicate effectively with customers and internal stakeholders via phone, email, and other communication channels.
Identify opportunities to improve processes, increase efficiency, and enhance data accuracy and customer satisfaction.
Adhere to company policies regarding confidentiality, compliance, recordkeeping, and data management.
Perform other duties and special projects as assigned.
What you will bring:
High School Diploma or GED required; Associate degree preferred.
Minimum of 3-5 years of order entry, data entry, customer service, sales support, or related administrative experience.
ERP system experience required; JD Edwards (JDE), or similar platforms strongly preferred.
Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
Strong data entry skills with a demonstrated ability to maintain speed and accuracy.
Exceptional attention to detail, organizational skills, and commitment to quality.
Strong verbal and written communication skills with a customer-focused approach.
Ability to prioritize multiple tasks, manage changing priorities, and meet deadlines in a fast-paced environment.
Strong problem-solving skills and ability to work both independently and collaboratively.
Experience in manufacturing, hospitality, design, wholesale/distribution, or related industries, and familiarity with logistics processes, is preferred.
Compensation Range: $24 to $26 per hour
Compensation is based on individual factors, including skill set, relevant experience, and work location
#LI-Onsite
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Related keywords
Order EntryERPJD EdwardsJDEMicrosoft OfficeExcelOutlookRFQsPro-forma InvoicesData IntegrityLogisticsManufacturingWholesaleDistributionCustomer ExperienceSales Support
Discover the power and beauty of light
Visual Comfort & Co. is the premier resource for decorative lighting, architectural lighting, and ceiling fans from the most influential designers in the world. Our community of interior designers, architects, lighting designers, builders, contractors, e-tailers, retailers, distributors, and consumers shares a modern sensibility, an affinity for great design, and a passion for elevating their built environment. Moreover, they value quality craftsmanship, investing in premium design elements because they truly value the longevity and distinction these details bring to a space.
We are proud to be pioneers in partnering with extraordinary designers. Each of our design partners brings their own unique vision to the creation of beautiful lighting, extending the range of what we do and who we reach. It is our privilege to bring their designs to life, and we’re thrilled they are the company we keep.
As we’ve grown, Visual Comfort & Co. has become home to the world’s most expansive selection of premium lighting & fans. We are one company, one source, & one brand—tirelessly building on the promise that still rings true in the name of our original business. We’ve organized our vast portfolio into a series of curated collections (Signature, Modern, Studio, Fan, and Architectural) that make it easier to find the product, style, & price range you want for any size & type of project.
Our selection aims to meet a diversity of needs and preferences, and our shopping experience (in our showrooms and online) is designed to share a representative range of our products in an optimal setting. We are committed to assisting our customers through every step of their Visual Comfort & Co. journey, providing exceptional support and personalized assistance to ensure satisfaction. Our dedicated team strives to exceed customer expectations by providing a seamless and enjoyable experience from selection to installation.
Offices: 22400 Northwest Lake Drive, Houston, TX 77095, US · 7400 Linder Ave, Skokie, Illinois 60077, US · 513 W Jones St, Savannah, Georgia 31401, US · 3078 Roswell Rd NW, Atlanta, Georgia 30305, US · 405 Whitaker St, Savannah, Georgia 31401, US
LightingChandeliersLampsPendantsLanternsWall SconcesOutdoor LightingLighting Fixtures and Portable LightingHome DécorSpace Planning
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