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Skills: Quality Management System, ISO 9001, Root Cause Analysis, CAPA, Lean Manufacturing
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Full-time
bachelor degree
Posted 11d ago
~40 hrs/week
Responsibilities
The Quality Assurance Manager leads the company's quality management program, ensuring products and services meet internal standards and regulatory requirements. This role drives continuous improvement initiatives, manages QMS compliance, and oversees safety protocols across U.S. operations.
Requirements
Candidates should possess a bachelor's degree in a relevant field and 7–10 years of experience in quality assurance within manufacturing or electronics. Strong expertise in quality systems, root cause analysis, and leadership is required, with certifications like Lean or Six Sigma preferred.
Full job description
Position Summary
The Quality Assurance Manager at WCCTV leads the company’s quality management program across U.S. operations, ensuring that products, installations, and services meet internal standards, customer expectations, and regulatory requirements. This role drives continuous improvement initiatives, enhances product reliability, reduces defects and warranty costs, and promotes a culture of quality and safety. The position requires strong technical expertise, leadership, and cross-functional collaboration across Production, Engineering, Supply Chain, Field Operations, and Customer Support teams.
Why WCCTV?
WCCTV offers the opportunity to take ownership of quality and safety programs within a fast-growing, technology-driven organization. This role provides strategic impact across multiple functions, enabling continuous improvement in product performance, operational efficiency, and customer satisfaction while fostering a culture of quality excellence.
Key Responsibilities
Develop, implement, and maintain quality assurance policies, procedures, and standards
Lead and manage the Quality Management System (QMS), including ISO 9001 compliance
Conduct internal audits, inspections, and manage corrective and preventive action (CAPA) programs
Establish and oversee quality standards for production, testing, and deployment of surveillance systems
Develop testing protocols for cameras, mobile surveillance systems, networking, and low-voltage equipment
Analyze product defects, field failures, and warranty trends, driving root cause analysis and corrective actions
Manage supplier quality programs, including vendor evaluations, audits, and performance tracking
Collaborate with Field Service and Technical Support teams to improve installation and service quality
Lead environmental health and safety (EH&S) initiatives, ensuring OSHA compliance and promoting safety culture
Develop KPIs and reporting dashboards to monitor quality, safety, and operational performance
Drive continuous improvement initiatives (Lean, Kaizen, Six Sigma) across departments
Lead, mentor, and develop QA team members while fostering accountability and quality ownership
Qualifications
Bachelor’s degree in Quality, Engineering, Manufacturing, Operations, or related field preferred
7–10 years of quality assurance experience in manufacturing, electronics, or related industry
Strong experience with quality systems, audits, and CAPA processes
Knowledge of surveillance systems, electronics, networking, or technical products
Experience with root cause analysis and process improvement methodologies
Proficiency with ERP, QMS systems, and Microsoft Office
Strong leadership, analytical, and organizational skills
Excellent communication and cross-functional collaboration skills
Ability to manage multiple priorities in a fast-paced environment
Preferred:
ISO 9001 experience
OSHA 30 certification
Lean Manufacturing and/or Six Sigma certification
Experience with supplier quality programs and multi-site operations
Core Competencies
Quality & Compliance Leadership
Continuous Improvement & Process Optimization
Analytical Thinking & Root Cause Analysis
Cross-Functional Collaboration
Leadership & Team Development
Equal Employment Opportunity
WCCTV is an equal opportunity employer and is committed to fostering a workplace that values professionalism, respect, and inclusion. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any status protected by applicable federal, state, or local law.
Work Environment and Physical Requirements
This position operates primarily in a professional office environment and may require occasional travel to company locations. The role requires the ability to remain seated for extended periods and to occasionally lift and move items weighing up to 25 pounds. This position may also perform other duties as assigned to support departmental and organizational needs.
Related keywords
Quality AssuranceISO 9001QMSCAPALeanSix SigmaRoot Cause AnalysisManufacturingElectronicsSurveillance SystemsOSHAComplianceInternal AuditsERPProcess ImprovementSupplier Quality
WCCTV is the USA's leading supplier of mobile surveillance solutions specifically optimized for cellular transmission.
Industry
Security and Investigations
Company size
51-200 employees
Founded
2001
Headquarters
Richardson, Texas
LinkedIn followers
6,950
Formed in the UK in 2001, WCCTV is the global leader in manufacturing and supplying mobile video surveillance products specifically engineered to operate via cellular networks.
The Company established a US-based headquarters in Dallas, Texas, in 2015. Our growth has been rapid, with additional premises opening in Austin, Houston, and Chino, California.
We differentiate our offering by providing a turn-key solution for video surveillance, supplying our hardware systems with a comprehensive service that covers equipment installation, LTE connectivity, video monitoring, maintenance, and US-based customer support.
Our market-leading status is maintained by a continual focus on product development and client needs.
Offices: 851 International Pkwy, Suite 140, Richardson, Texas 75081, US
Mobile SurveillanceCCTV SystemsRemote Site SecurityWireless CCTVConstruction Site SecurityRapid deployment videoSolar powered CCTVTime Lapse VideoSolar Surveillance TrailersMobile Surveillance Trailers
Based on 3228 listings with disclosed salaries, most manufacturing jobs in Texas pay between $70k–$177k per year. Individual offers vary with seniority, company size, and specialization.
How many Manufacturing jobs are open in Texas right now?
There are currently 23,919 open manufacturing positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Texas?
Companies currently hiring include Celestica, SpaceX, Applied Materials, Flex, RTX, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Texas?
Yes — 1552 of the 23919 open manufacturing positions offer remote or hybrid work (474 remote, 1078 hybrid).
How do I apply for Manufacturing jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.