District Manager in Training (DMT)
A Plus Automotive
Looking for people who want to make an impact and a difference in a growing company.
A Plus Automotive was founded in 2019 with a clear vision: to build a profitable business by creating a positive employee experience, so that every team member is passionate about delivering a customer experience that exceeds expectations.
We are seeking a District Manager in Training (DMT) who is ready to grow into a multi-unit leadership role and help drive that vision forward.
Position Overview
This is a hands-on leadership development role. Candidates will be required to learn our POS system, processes, and operations by running a store for 3–6 months. During this time, you will demonstrate your ability to lead a team, deliver results, and develop your replacement.
Promotion to a District Manager role is earned by proving you can successfully operate a location, build a strong team, and consistently deliver performance.
Key Responsibilities
- Perform all General Manager duties while in training
- Ensure all locations:
- Open on time and operate until scheduled closing
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- Are properly staffed for business needs, including key roles (e.g., inspectors in NC locations)
- Monitor and manage daily KPIs, including mid-day (1 PM) performance checks to ensure pacing toward goals
- Adjust operations as needed to improve performance and control labor
- Send a daily recap email summarizing:
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- Opportunities identified and action plans created
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- Submit a weekly goal improvement plan
- Act as a leader and motivator, maintaining a high level of energy, positivity, and engagement
- Hold team members accountable:
- Recognize strong performance
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- Address missed expectations through coaching and corrective action
- Handle escalated customer concerns, claims, and warranties over $100
- Complete and manage all Personal Action Forms (PAFs) for employee changes
- Recruit, hire, and continuously build a strong talent pipeline
- Manage customer feedback and online reviews, responding professionally and taking action when needed
- Verify payroll accuracy weekly (Thursday):
- Ensure timecards, breaks, and employee data are correct
- Manage inventory and approve orders within budget
- Maintain strong communication by responding to emails with professionalism and detail
- Build bench strength through cross-training and succession planning
- Support and promote company initiatives, contests, and incentives
- Ensure all administrative tasks (payroll, bonuses, new hires, PAFs) are completed by Monday at 8 AM
Expectations
- Work 5 days / 55 hours per week in-store, while remaining engaged and available as needed
- Lead by example and build a team that enjoys their work and takes pride in performance
- Increase sales, control costs, and drive profitability
- Teach, train, coach, and motivate teams to achieve bonuses
- Delegate effectively and follow up to ensure execution
- Deliver consistent performance management
- Ensure an outstanding customer and employee experience
Core Strengths
- Strong leadership and conflict resolution skills
- Ability to listen, coach, and develop others
- Self-motivated with the ability to work independently
- High level of accountability for people, performance, and results
- Strong communication and computer skills (Excel, email, text, Zoom)
Primary Focus
- Deliver an exceptional employee and customer experience
- Recruit and staff for growth while maintaining labor control
- Train and enforce adherence to processes and procedures
- Prevent and resolve customer issues and damage claims
- Achieve KPI targets:
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- Maintain a safe work environment for employees and customers
Secondary Focus
- Facility and equipment maintenance
- Store appearance and curb appeal
- Recruiting and hiring
- Fleet account growth and management
- Completion of online training
What Success Looks Like
For the Company:
- Increased profitability and growth
- Lower turnover and stronger leadership retention
- Increased customer count
For Teammates:
- More promotion opportunities
- Performance-based raises and bonuses
- Job stability and career growth
For Customers:
- Consistent, high-quality service
- Trust that A Plus Automotive will always do the right thing
When Expectations Are Not Met
For the Company:
- Lost business and declining performance
- Increased turnover and poor morale
For Teammates:
- Fewer growth and earning opportunities
- Less enjoyable work environment
For Customers:
- Reduced trust and satisfaction
- Longer wait times and inconsistent service
Career Growth Opportunity
This role is designed for individuals who want more than just a job—you want to make an impact, develop people, and grow a business.
Advancement to District Manager requires:
- Successfully running a store during training
- Training and developing a capable replacement
- Demonstrating strong leadership and consistent results
If you’re ready to take ownership, lead from the front, and build something meaningful, we want to hear from you.
