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Sofia, Sofia-City, Bulgaria · Remote OK
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Act as a communication bridge between clinical sites, vendors, and sponsors to remove enrollment barriers and enhance study performance. Build strong relationships with principal investigators and site staff while monitoring performance metrics and implementing engagement strategies.
Requires a Bachelor's degree and experience in clinical research with strong knowledge of Good Clinical Practice. Candidates must be fluent in English, willing to travel approximately 50%, and possess strong organizational skills.
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
We are currently seeking a Site Engagement Liaison to join our diverse and dynamic team.
As a Site Engagement Liaison at ICON, you will not have direct responsibility for on-site monitoring activities. However, you may provide support to clinical studies and conduct quality-related site visits as needed.
In this role, you will collaborate closely with study teams to develop and implement site engagement strategies, serving as a trusted advisor and facilitator. Your primary focus will be on identifying and removing site-level and enrollment-related barriers to enhance study performance and participant recruitment.
Serve as an effective communication “bridge” between sites, third party vendors and the sponsor
Building and maintaining strong relationships with key stakeholders at clinical trial sites, including principal investigators, site coordinators, and research staff.
Monitoring site performance metrics and providing regular updates to study teams on site engagement activities and outcomes.
Collaborating with internal teams to develop and implement site engagement strategies tailored to the specific needs of each study and site.
Identifying opportunities to improve site engagement and optimize site performance through regular communication and feedback mechanisms.
Providing support and guidance to site staff on study protocols, procedures, and regulatory requirements, ensuring compliance and successful study conduct.
Bachelor’s degree or equivalent
Experience in clinical research and strong working knowledge of Good Clinical Practice
Prior experience as a CRA would be an advantage
Travel required ( approx. 50%)
Fluent in English as well as required language to conduct day-to-day business
Therapeutic expertise and knowledge of the clinical research landscape; ability to acquire and maintain therapeutic expertise to support portfolio needs
Strong self-management and organizational skills; ability to manage workload, set personal priorities and adjust as needed
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
Offices: ICON plc, South County Business Park, Leopardstown, Dublin, D18 X5R3, IE · 123 Smith Street, Farmingdale, New York NY 11735, US · Block 2, Hamilton House, National Technology Park, Limerick, V94 TRW8, IE · 100 Longwater Avenue, Green Park, 3rd Floor, North and South Wings, Reading, England RG2 6GP, GB · 1 Almondview Office Park, West Lothian, Livingston, EH54 6SF, GB
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