Who we are ? The Pierre Fabre Group, of the Pierre Fabre Foundation, is a global company with a unique position: the alliance of pharmaceutical and dermocosmetic expertise. 💊 A pharmaceutical group with a strong positio…
Skills: Process Management, Customer Experience, Digital Transformation, Team Leadership, ERP
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: Continuous Improvement, Lean Manufacturing, Project Management, Excel, Data Analysis
Chargé(e) Affaires Règlementaires Périmètre International - ALTERNANCE - H/F
Haute-Garonne, Occitania, France · On-site
Entry level
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: Regulatory Affairs, International Registration, Compliance, Dossier Compilation, CTD Dossiers
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: Physico-chemical Analysis, Gas Chromatography, HPLC, UV Spectrophotometry, Karl Fischer
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: Microbiological Analysis, Quality Control, Environmental Monitoring, Raw Material Analysis, Finished Product Testing
Werkstudent Finanzbuchhaltung (m/w/d) — für mindestens 2 Jahre
Freiburg im Breisgau, Baden-Württemberg, Germany · Hybrid
Entry level
Who we are ? Laboratoires Pierre Fabre employs more than 10 000 people in 41 countries. The company's products can be found in all areas of the healthcare sector, from prescription drugs and over-the-counter medicines to…
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: Data Project Management, BI, Big Data, Data Science, Data Warehousing
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Cadre Support fabrication & conditionnement - Alternance - H/F
Gien, Centre-Val de Loire, France · Hybrid
Entry level
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: Market Analysis, Consumer Behavior Analysis, Competitive Intelligence, Data Visualization, Quantitative Research
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: Forklift Operation, Warehouse Management, Inventory Control, Order Picking, Loading and Unloading
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: 3PL Management, Inventory Management, Order Processing, Data Analysis, Supply Chain Management
Gebietsmanager / Area Sales Manager (m/w/d) Münster/Osnabrück/Bielefeld/Paderborn
Goslar, Lower Saxony, Germany · On-site
Mid level
Who we are ? Laboratoires Pierre Fabre employs more than 10 000 people in 41 countries. The company's products can be found in all areas of the healthcare sector, from prescription drugs and over-the-counter medicines to…
Skills: Sales, Pharmacy Field Service, Customer Acquisition, POS Management, Organization
Who we are ? Pierre Fabre is a French Pharmaceutical and Dermocosmetic company. Our group has 60 years of history and we started a business in Korea from 2013. Now 4 brand (Rene Furterer, Avene, Klorane and Ducray) proud…
Responsable de secteur Pierre Fabre Oral Care - Secteur Pays de la Loire/ Centre-Val de Loire - CDD H/F
Eure-et-Loir, Centre-Val de Loire, France · On-site
Entry level
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Business Solution Owner SI Planning - ALTERNANCE - H/F
Lavaur, Occitania, France · On-site
Entry level
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Skills: Business Analysis, Supply Chain Planning, IT Interface Management, Functional Specifications, User Acceptance Testing
Who we are ? We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes severa…
Who we are ? The Pierre Fabre Group, of the Pierre Fabre Foundation, is a global company with a unique position: the alliance of pharmaceutical and dermocosmetic expertise. 💊 A pharmaceutical group with a strong positio…
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Full-time
bachelor degree
Posted 2d ago
Apply by Jul 12
~40 hrs/week
Spanish
Responsibilities
Lead a specialized team to evolve the processes, systems, and tools supporting Customer Experience and Operations. Drive digital transformation by optimizing end-to-end processes and collaborating with IT on SAP and Salesforce implementations.
Requirements
Requires a university degree in Information Systems, Engineering, or related fields with at least 5 years of experience in process management or digital transformation. Must have experience leading teams and proficiency in ERP/CRM environments, specifically SAP and Salesforce.
Full job description
Who we are ?
The Pierre Fabre Group, of the Pierre Fabre Foundation, is a global company with a unique position: the alliance of pharmaceutical and dermocosmetic expertise.
💊 A pharmaceutical group with a strong positioning: medical and natural
🥈 The second largest dermocosmetic laboratory in the world
🥈 The second largest French private pharmaceutical group
🥇 Market leader in France for products sold without a prescription in pharmacies.
We believe in inclusive workplaces, where the differences between people are respected, valued and cared for to develop talent in equal opportunities.
Your mission
En Laboratories Pierre Fabre creemos que una experiencia de cliente excelente comienza con procesos eficientes, herramientas innovadoras y una mejora continua de nuestra forma de trabajar.
Por ello, buscamos un/a Customer Experience Process & Systems Manager que lidere la evolución de los procesos, sistemas y herramientas que dan soporte a Customer Experience y Operaciones, impulsando la transformación digital y desarrollando un equipo comprometido con la excelencia.
¿Cuál será tu misión?
Liderar un equipo especializado, impulsando su desarrollo, el trabajo colaborativo y la consecución de los objetivos del área.
Gestionar funcionalmente los sistemas y herramientas que soportan Customer Experience, garantizando su evolución, estabilidad y correcta utilización.
Optimizar los procesos end-to-end, identificando oportunidades de simplificación, automatización y mejora de la eficiencia operativa.
Liderar proyectos de transformación digital, colaborando con IT y otras áreas en el diseño, implantación y evolución de soluciones como SAP y Salesforce.
Analizar indicadores de desempeño y calidad del dato para identificar oportunidades de mejora y apoyar la toma de decisiones.
Impulsar iniciativas de mejora continua y excelencia operativa, promoviendo la estandarización y la innovación en los procesos.
Who you are ?
¿Qué buscamos?
Grado universitario en Sistemas de Información, Ingenería o áreas afines.
Experiencia de al menos 5 años en gestión de procesos, Customer Experience, Operaciones, mejora continua o transformación digital.
Experiencia liderando equipos y gestionando proyectos transversales.
Conocimiento de entornos ERP y CRM; se valorará especialmente experiencia con AX y/o SAP y Salesforce.
Nivel alto de inglés.
Perfil analítico, orientado al cliente, con capacidad para liderar el cambio y promover la mejora continua.
We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.
Laboratoires Pierre Fabre held by the Pierre Fabre Foundation, is a worldwide company with a unique positioning : the alliance of pharmaceutical and dermocosmetics expertise.
This makes Pierre Fabre Group :
💊 A pharmaceutical group with a strong positioning : medical and natural
🥈 The second largest dermo-cosmetics laboratory in the world
🥈 The second largest private French pharmaceutical group
🥇 The market leader in France for products sold over the counter in pharmacies.
Our portfolio includes several medical franchises and international brands including ;
Pharmaceutical Care
Pierre Fabre Oncologie
Pierre Fabre Dermatologie
Naturactive
Eau Thermale Avène
Klorane
Ducray
René Furterer
A-Derma
Pierre Fabre Oral Care
Glytone (US)
Darrow (Brasil)
Established in the Occitanie region since its creation, we manufacture over 95% of our products in France. We keep innovating passionately with our teams in 2 innovation centers in Brasil and Japan as well as in 6 R&D centers in France.
Thanks to our 9,600 employees in 44 subsidiaries and our distribution activities in 120 countries, our group generated €2.7 billion in revenues in 2022, 69% of which is from international business.
Pierre Fabre Group has a unique company structure.
86% of the Pierre Fabre Group is held by the Pierre Fabre Foundation, a government-recognized public-interest foundation, while a smaller share is owned by its employees via an employee stock ownership plan.
In 2020, the independent organization ECOCERT Environment awarded Pierre Fabre's CSR policy at "excellence" level : - Excellence being the highest maturity level of the ECOCERT 26000 standard.
Laboratoires Pierre Fabre held by the Pierre Fabre Foundation, is a worldwide company with a unique positioning : the alliance of pharmaceutical and dermocosmetics expertise.
This makes Pierre Fabre Group :
💊 A pharmaceutical group with a strong positioning : medical and natural
🥈 The second largest dermo-cosmetics laboratory in the world
🥈 The second largest private French pharmaceutical group
🥇 The market leader in France for products sold over the counter in pharmacies.
Our portfolio includes several medical franchises and international brands including ;
Pharmaceutical Care
Pierre Fabre Oncologie
Pierre Fabre Dermatologie
Naturactive
Eau Thermale Avène
Klorane
Ducray
René Furterer
A-Derma
Pierre Fabre Oral Care
Glytone (US)
Darrow (Brasil)
Established in the Occitanie region since its creation, we manufacture over 95% of our products in France. We keep innovating passionately with our teams in 2 innovation centers in Brasil and Japan as well as in 6 R&D centers in France.
Thanks to our 9,600 employees in 44 subsidiaries and our distribution activities in 120 countries, our group generated €2.7 billion in revenues in 2022, 69% of which is from international business.
Pierre Fabre Group has a unique company structure.
86% of the Pierre Fabre Group is held by the Pierre Fabre Foundation, a government-recognized public-interest foundation, while a smaller share is owned by its employees via an employee stock ownership plan.
In 2020, the independent organization ECOCERT Environment awarded Pierre Fabre's CSR policy at "excellence" level : - Excellence being the highest maturity level of the ECOCERT 26000 standard.