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$73k–$92k/yr
Full-time
high school, bachelor degree
Health Insurance, 401k, Employee Assistance Program, Paid Time Off
Posted 26d ago
~40 hrs/week
Responsibilities
The Branch Manager is responsible for the overall management of daily operations at a B2B retail location, focusing on staff management, financial management, and customer service. This role also involves driving sales and ensuring compliance with safety policies and quality standards.
Requirements
Candidates should have a high school degree, with a bachelor's degree preferred, and at least 3 years of professional sales experience. Prior team management experience and strong interpersonal skills are also required.
Full job description
As the Branch Manager, you will be responsible for the overall management of the daily operations of a B2B small-scale retail location. Your responsibilities will include staff management, financial management, merchandising, driving sales and customer service, ensuring best practices and meeting quality standards to achieve key results and support company strategies. This role requires a very integrated leadership approach due to the size of the branch, including but not limited to warehouse and customer service duties from time to time.
Responsibilities:
Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout.
Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment.
Hire, train, develop, and supervise a small team of non-management employees.
Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths.
Coordinate staffing schedules and conduct weekly staff meetings.
Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations.
Network to improve the presence and reputation of the branch and the company.
Stay abreast of the competition and emerging technologies.
Identify current and future customer requirements by establishing rapport with existing and potential customers. Develop and maintains relationships with top accounts.
Ensure customer (in person) visits are scheduled regularly with the designated OSR.
Address customer concerns and ensure best possible outcome.
Develop strategies to expand walk in traffic and optimize profitability.
Analyze/monitor inventory/ stock movement.
Plan & organize customer events, local tradeshow needs, seminars and supplier counter days.
Create protocols to protect the store including theft management.
Qualifications:
High School Degree or Equivalent required.
Bachelor’s Degree - Sales, Business Administration, Engineering, or relevant field preferred.
Prior professional sales experience in related industry/3+ years
Prior experience with managing a team 1-3 years
Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources.
Demonstrated verbal, written, analytical, persuasion and interpersonal skills.
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to exercise teamwork, leadership, and flexibility.
Excellent time management and computer skills.
Ability to travel up to 25%
Le montant de la rémunération n'est pas garanti. Ce montant correspond à ce que nous pensons raisonnablement payer pour le poste, mais les montants offerts peuvent varier en fonction de facteurs tels que l'emplacement géographique, l'expérience et les qualifications.
Wesco offre une variété d'avantages à ses employés. De plus amples informations sur les avantages sociaux sont disponibles ici. Pour les postes éligibles, la rémunération peut également inclure la participation à un programme incitatif.
Chez Wesco, nous construisons, connectons, alimentons et protégeons le monde. En tant que principal fournisseur de services de distribution interentreprises, de services logistiques et de solutions de chaîne d'approvisionnement, nous créons un monde sur lequel vous pouvez compter.
Le plus grand atout de notre entreprise est son personnel. Wesco s'engage à favoriser un lieu de travail où chaque individu est respecté, valorisé et habilité à réussir. Nous promouvons une culture fondée sur le travail d'équipe et le respect. Avec un effectif de plus de 20 000 personnes dans le monde entier, nous acceptons les perspectives uniques que chaque personne apporte. Grâce à des avantages sociaux complets et à un engagement communautaire actif, nous créons un environnement où chaque membre de l'équipe a la possibilité de s'épanouir.
Pour en savoir plus sur le travail chez Wesco, cliquez ici et postulez en ligne dès aujourd'hui !
Fondée en 1922 et basée à Pittsburgh, Wesco est une société cotée en bourse (NYSE : WCC) FORTUNE 500®.
Wesco International, Inc. y compris ses filiales et sociétés affiliées (« Wesco ») offre des opportunités d'emploi égales à tous les employés et candidats à l'emploi. Les décisions en matière d'emploi sont prises sans tenir compte de la race, de la religion, de la couleur, de l'origine nationale ou ethnique, du sexe, de l'orientation sexuelle, de l'identité ou de l'expression de genre, de l'âge, du handicap ou d'autres caractéristiques protégées par la loi. Candidats américains uniquement, nous sommes un employeur qui souscrit au principe de l'égalité des chances.
Candidats du comté de Los Angeles Unincorporated uniquement : Les candidats qualifiés ayant un casier judiciaire seront pris en considération pour un emploi conformément à l'ordonnance sur l'égalité des chances du comté de Los Angeles et à l'ordonnance sur l'égalité des chances du comté de Los Angeles.
Related keywords
Customer ServiceSalesManagementRetailB2BFinancial ManagementInventoryCoachingPerformance EvaluationStrategic PlanningNetworkingEvent PlanningSafety ComplianceMerchandisingSales TargetsTeam Development
At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With millions of products and locations in more than 50 countries, Wesco is your partner in progress.
Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company.
Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2023 net sales of $22.4 billion.
Offices: 225 W Station Square Dr, Pittsburgh, Pennsylvania 15219, US
Electrical Supply and DistributionSupply Chain SolutionsUtilityConstructionGovernmentHealthcareIndustrialOEMIntegrated SupplyData Communications
How many Management & Leadership jobs are open in Quebec, Canada right now?
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