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Join the YCH Wendy’s Team and Build a Career You’ll Love! Are you ready to take the next step in your career? YCH Wendy’s is a growing quick service restaurant franchise. We’re committed to providing exceptional service …
Skills: Team Leadership, Staff Training, Food Safety, Operational Management, Customer Service
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Full-time
high school
Posted 8d ago
~40 hrs/week
Responsibilities
Lead daily restaurant operations by supervising crew members and ensuring high standards of food quality and safety. Coordinate shift tasks, handle customer feedback, and support team development to deliver exceptional guest experiences.
Requirements
Requires a high school diploma or GED and at least one year of experience in restaurant, retail, or customer service. Candidates must have physical stamina for a fast-paced environment and a willingness to obtain ServSafe certification.
Full job description
Join the YCH Wendy’s Team and Build a Career You’ll Love!
Are you ready to take the next step in your career? YCH Wendy’s is a growing quick service restaurant franchise. We’re committed to providing exceptional service and quality food to our customers and we’re looking for motivated employees to help us grow.
As a Shift Supervisor at YCH Wendy’s, you’ll play a key role in leading daily operations, ensuring smooth shifts, and supporting your team to deliver great food and exceptional customer experiences.
What You’ll Do
As a Shift Supervisor, you’ll:
Train and Support Your Team: Reinforce food safety practices, coach crew members, and inspire a positive workplace.
Oversee Daily Operations: Handle key tasks like setting up registers, preparing for busy shifts, and ensuring the restaurant is ready to open or close.
Deliver Excellence: Work closely with restaurant management to meet quality, safety, and service standards.
Lead by Example: Supervise, coordinate, and delegate tasks while creating a supportive, efficient environment.
Solve Problems: Address customer feedback and operational challenges with professionalism and care.
Roles You May Take On
Open/Close Shift Supervisor:
Oversee opening and closing duties, ensuring timely starts and smooth finishes.
Maintain cleanliness, food safety, and prep standards while mentoring crew members to succeed.
Foster a productive and positive work environment.
Kitchen Shift Supervisor:
Lead kitchen operations to ensure top-notch quality and food safety.
Guide your team in preparing Wendy’s iconic menu items to delight every customer.
Mentor and develop team members for long-term success.
Customer Service Shift Supervisor:
Drive a service culture that exceeds customer expectations.
Plan daily operations and lead team huddles to align everyone with key priorities.
Inspire loyalty by creating memorable experiences for every guest.
What We’re Looking For
Education: High school diploma or GED.
Experience: At least 1 year in a restaurant, retail, or customer service role (6+ months of supervisory experience preferred).
Leadership Skills: Ability to multitask, motivate your team, and resolve customer concerns with professionalism.
Physical Stamina: Be prepared for a fast-paced environment, standing for long periods, and lifting up to 50 lbs.
Flexibility: Availability to work various shifts, including weekends, and to travel to different locations as needed.
Certification: Willingness to complete ServSafe certification during training.
Transportation: Must have reliable transportation to and from work
We’re also proud to be an equal opportunity employer, welcoming candidates of all backgrounds, including individuals with disabilities who may require reasonable accommodation.
Apply today and let’s get started!
Related keywords
ServSafeQuick Service RestaurantFood SafetyShift ManagementCustomer ExperienceHospitalityRetailCrew CoachingOperational ExcellenceFast-paced Environment
We are a growing quick service restaurant franchise with restaurants in Pennsylvania, New York and New Jersey.
Industry
Restaurants
Company size
1,001-5,000 employees
Founded
2019
LinkedIn followers
726
YCH Wendy's is a rapidly growing quick-service restaurant franchise operating 85+ locations across Pennsylvania, New York, and New Jersey. We are committed to delivering exceptional guest experiences through high-quality food, outstanding service, and a strong focus on operational excellence.
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