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Wireless Retail Store Manager PATERSON - Main Street | NJ
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$60k–$100k/yr
Full-time
high school
Employee Stock Ownership Program (ESOP), Bonus earnings, Automatic raises, Career advancement opportunities, Discounted T-Mobile Cell Phone Plan, Health Benefits
Posted 5d ago
~40 hrs/week
Responsibilities
Lead a retail team to achieve sales goals while overseeing store functions including inventory and program implementation. Focus on building customer relationships and providing expert recommendations for wireless devices and service solutions.
Requirements
Candidates must have prior wireless sales experience, a high school degree or GED, and be at least 18 years old. Physical ability to stand for long periods and lift up to 25lbs is required along with reliable transportation.
Full job description
Job DetailsLevel: ManagementJob Location: PATERSON - Main Street | NJ [228D] - PATERSON, NJ 07503Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $60,000.00 - $100,000.00 Base+Commission/yearJob Shift: AnyJob Category: SalesWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand!
Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Finally, you’ll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network! Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Develop strong peer relationships where we are all accountable for the company’s success. Be willing to have a good time while providing first class customer experience
The ideal candidate will bring
Leadership! Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. Being effective with operational, financial and performance management. Amazing communication skills, to your team and customers. Prior wireless sales experience.
What’s in it for you?
Employee Stock Ownership Program (ESOP) Competitive salary pay Bonus earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement
Discounted T-Mobile Cell Phone Plan
A culture of care & excellence
Health Benefits for Full Time Employees
What “must haves” do you need?
Be at least 18 years of age Wireless sales experience High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Arch Telecom, Inc. is a premier provider of telecom and Internet based business communications services. Our mission is to provide our customers with a complete package of advanced technology and the knowledge and sophistication necessary to fuel effective communications with customers and sales prospects. Arch Telecom is a private, Texas based corporation with over 10,000 large and small business customers nationwide, including businesses in the Hotel, Motel, Insurance, Direct Mail, Real Estate, Mortgage Industries and more.
Arch advanced technologies include:
Interactive Voice Response
Pager- and E-mail Notification and Reporting
Internet Configuration and Reporting (real-time)
Customer programmable 800 numbers via touch-tone and Internet
ANI (caller-identification) capture and delivery, name and address reporting
Advanced Call Routing to branches or locations based on caller location or ACD like methodologies
Voice-mail
Fax-on-Demand
Packaged Products
Arch offers packaged products tailored to specific industries. Our packages provide the appropriate technology and effective marketing strategies co-developed with leading industry authorities. Arch provides packaged turnkey products for the Real Estate, Mortgage, and Financing industries, among others.
Custom Applications
Arch can integrate any combination of telecom and Internet based services for businesses needing a complete custom application. Arch custom applications are completely service oriented and do not require any customer premise equipment or capital expenditures. Examples of custom applications include but are not limited to Automated Survey, Dealer Connect, Telecommute, Menu Routing systems, and ANI-delivery.
We believe success happens when all are focused on a common goal. Our goal is helping our customers achieve theirs.
Offices: 210 Barton Springs Road, Suite 275, Austin, TX 78704, US
real estate marketingDigital MarketingBroadcastingReal EstateTelecommunications
How many Management & Leadership jobs are open in Paterson, NJ right now?
There are currently 35 open management & leadership positions in Paterson, NJ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Paterson, NJ?
Companies currently hiring include St. Joseph's Health, Eva's Village, Red White & Blue Thrift, Arch Telecom, Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Paterson, NJ?
Yes — 1 of the 35 open management & leadership positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Management & Leadership jobs in Paterson, NJ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.