On-site
$45k/yr
JOB SUMMARY Under the supervision of the Director of Housing and Outreach, the Client Care Assistant supports Case Managers by assisting clients in accessing housing, behavioral health, medical, and substance use treatme…
Skills: Case Management, Service Coordination, Crisis Observation, HMIS Data Collection, Trauma-Informed Care
Paterson, New Jersey, United States · On-site
$18/hr
Job Summary HUB Operations Staff reports to the Senior Operations Staff. The Operations Staff is responsible for maintaining a safe, clean, and supportive environment for homeless Hub guest. This role provides front-line…
Skills: Crisis Intervention, Conflict Resolution, Intake Processing, Facility Management, HMIS Data Entry
Paterson, New Jersey, United States · On-site
$20/hr
JOB SUMMARY The Senior Operations staff under the supervision of the Director of Housing and Outreach Services is responsible for supporting the daily operational management of the Homeless Hub and other operations proje…
Skills: Staff Supervision, Facility Management, Crisis Intervention, Conflict Resolution, Program Compliance
Paterson, New Jersey, United States · On-site
$22/hr
JOB SUMMARY Under the supervision of the Director of Housing and Outreach, the Intake Coordinator is responsible for overseeing the initial screening, assessment, and intake process for individuals seeking shelter servic…
Skills: Intake Coordination, Case Management, Trauma-Informed Care, Crisis Intervention, HMIS Data Entry
Paterson, New Jersey, United States · Remote OK
$45/hr–$60/hr
JOB SUMMARY Under the clinical supervision of a Licensed Clinical Social Worker (LCSW) who has completed a board-approved supervision course and has a minimum of three years of experience, or a Licensed Professional Coun…
Skills: Mental Health Counseling, Psychotherapy, Clinical Assessment, Care Coordination, Crisis Intervention
Paterson, New Jersey, United States · On-site
$55k–$80k/yr
JOB SUMMARY Under the primary supervision of the Clinical Supervisor, and/or Clinical Director of Integrated Services, the Primary Counselor functions as part of the treatment team and provides comprehensive treatment se…
Skills: Substance Use Disorder Counseling, Clinical Assessment, Case Management, Crisis Intervention, Treatment Planning
Paterson, New Jersey, United States · On-site
$16/hr–$19/hr
Job Overview: The Residential Aide reports to the House Manager. He/she is responsible for the monitoring of the residents, works closely with the supervisor, and communicates all activities of the house. Duties 1. Embod…
Skills: Crisis Intervention, Client Monitoring, Intake and Orientation, Trauma Informed Care, Client Centered Approach
Paterson, New Jersey, United States · On-site
$16/hr–$19/hr
JOB SUMMARY The Shelter Aide assists and fills in for the House Manager. He/she is responsible for the monitoring of the residents, works closely with the supervisor, and communicates all activities of the house. JOB DUT…
Skills: Crisis Intervention, Client Data Entry, Resident Monitoring, Communication, Conflict Resolution
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Client Care Assistant supports case managers by helping clients access housing, medical, and behavioral health services. Responsibilities include conducting intakes, managing a caseload, and coordinating appointments to promote housing stability and recovery.
Requires a high school diploma and 3 to 5 years of experience in residential services with vulnerable populations. Candidates must have knowledge of HMIS, HUD/COC regulations, and the Housing First model.
JOB SUMMARY
Under the supervision of the Director of Housing and Outreach, the Client Care Assistant supports Case Managers by assisting clients in accessing housing, behavioral health, medical, and substance use treatment services. The CCA provides engagement, service coordination, appointment support, documentation assistance, crisis observation, and daily client follow-up while promoting housing stability and recovery. The position works closely with shelter staff, Housing Support Case Managers, DMHAS staff, healthcare providers, and community agencies to ensure continuity of care. This role is also inclusive of completing client intakes , orientation , biweekly documentation and maintaining a case load.
JOB DUTIES
1. Embodies Eva’s Village’s core values, voice and tone in order to provide an exceptional and effective experience for our clients, funders, employees and volunteers
2. Develops a thorough working knowledge of policies and procedures, with emphasis on funder requirements and licensure regulations as related to client care.
3. Develops a weekly schedule to ensure that incident reports, medication monitoring, grievance procedures are followed and audited weekly.
4. Makes recommendations to House Manager on training needed.
5. Responsible for training staff on procedures and monitoring compliance related to client care: incident reports, trauma-informed approach, medication monitoring, grievance, and letter of agreement protocols.
6. Audits HMIS data collection from intake to discharge monthly.
7. Runs monthly Data Quality Reports and resolves errors.
8. Makes recommendations to House Manager on additional HMIS Users and trains them accordingly.
9. Reviews the archiving procedure with staff and assigns staff to client chart archiving.
10. Follows Client Care process through the Case Management system, keeping accurate status reports of clients’ progress within Discharge Plan.
11. Meets with each client every other week (or weekly as needed) to assess progress, provide referrals and linkages.
12. Maintain regular communication with assigned Case Managers.
13. Assist with scheduling client appointments.
14. Prepare client files for appointments.
15. Track required documentation.
16. Monitor client progress toward service plan goals.
17. Escorts clients to and from appointments as needed, via walking or use of Company vehicle.
18. Attends Coordinated Assessment Meetings of the PCICH to advocate for housing opportunities for shelter clients.
19. Participates in weekly one to one meeting with the House Manager and EVP (as required) as well as staff meetings.
20. Organizes and runs bi-weekly house meetings.
21. Tracks outcomes of referrals to services
22. Assisting with obtaining identification, birth certificates, Social Security cards, and income verification.
23. Maintains a housing log of all clients who are deemed housing ready and assist clients navigating resources to become housing ready.
24. Reviews all Operational intakes for completion and accuracy and identify which case manager or shelter program clients should be assigned to with oversight of director of housing and outreach.
25. Coordinating detox, inpatient, outpatient, IOP, and MAT appointments.
26. Assist client’s with daily living support such as Obtaining clothing, laundry resources, Hygiene supplies and Food resources.
27. Responsible for facility recreational activities and holiday event planning or collaboration.
28. Any other duties assigned by immediate supervisor and/or EVP.
QUALIFICATIONS
EDUCATION:
EXPERIENCE:
Saving and Changing Lives Since 1982!
Founded in 1982 by Msgr. Vincent E. Puma, our mission is to provide care and support for people who are struggling with poverty, hunger, homelessness, and addiction. Our recovery-oriented community of social services and behavioral health programs empower these individuals to lead healthy, independent, stable lives. Programs and services include: Community Kitchen feeding our hungry neighbors and residents of our shelters and halfway houses Emergency Overnight/Temporary Housing Recovery Community Center offering peer-to-peer based substance use disorder support Outpatient Substance Use Disordrer Programs offering clinical support and Medically-Assitsted Treatment (MAT) where needed Outpatient Mental Health services Workforce Development Childcare for the children in our Halfway House for Women with Children
Offices: 393 Main Street, Paterson, New Jersey 07501, US · 393 Main Street, Paterson, New Jersey 07501, US
Saving and Changing Lives Since 1982!
Founded in 1982 by Msgr. Vincent E. Puma, our mission is to provide care and support for people who are struggling with poverty, hunger, homelessness, and addiction. Our recovery-oriented community of social services and behavioral health programs empower these individuals to lead healthy, independent, stable lives. Programs and services include: Community Kitchen feeding our hungry neighbors and residents of our shelters and halfway houses Emergency Overnight/Temporary Housing Recovery Community Center offering peer-to-peer based substance use disorder support Outpatient Substance Use Disordrer Programs offering clinical support and Medically-Assitsted Treatment (MAT) where needed Outpatient Mental Health services Workforce Development Childcare for the children in our Halfway House for Women with Children
Offices: 393 Main Street, Paterson, New Jersey 07501, US · 393 Main Street, Paterson, New Jersey 07501, US
