Mumbai, Maharashtra, India · On-site
Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication…
Skills: Customer Service, Complaint Resolution, MIS Reporting, Written Communication, Oral Communication
Mumbai, Maharashtra, India · On-site
JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves …
Skills: Sales Strategy, Revenue Maximization, Customer Relationship Management, Financial Analysis, Staff Management
Mumbai, Maharashtra, India · Hybrid
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and e…
Skills: Team Management, Billing Operations, Quality Control, Escalation Management, Cross-Functional Collaboration
Mumbai, Maharashtra, India · Hybrid
As a Channel Sales Rep II here at Honeywell, you will play a crucial role in driving the company's sales growth through effective channel management. Your expertise in building and maintaining relationships with channel …
Skills: Channel Management, Account Management, Sales Strategy, Relationship Building, Leadership
Mumbai, Maharashtra, India · On-site
Job Designation: Senior Business Analyst Job Summary: The Senior Business Analyst will act as the lead resource for the Data Analytics function, responsible for driving data-driven decision-making across departments. The…
Skills: Data Analytics, Tableau, Power BI, Python, R
Mumbai, Maharashtra, India · On-site
This is an Internal document. Role: HR Relationship Manager Functional Area: Human Resources / Employee Relations Relevant Experience: 5–10 years (can be adjusted based on requirement) Role Overview: We are looking for a…
Skills: Employee Relations, Employee Engagement, Conflict Resolution, Stakeholder Management, HRMS
Mumbai, Maharashtra, India · On-site
About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leve…
Skills: Third Party Risk Management, Advisory Services, Risk Assessment, Compliance
Mumbai, Maharashtra, India · On-site
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Banking, you are an…
Skills: Java, System Design, Application Development, CI/CD, Agile Methodologies
Mumbai, Maharashtra, India · On-site
Company Description Sia is a next-generation, global management consulting group born digital, augmented by data, enhanced by creativity, and driven by responsibility. We partner with clients to resolve challenges and ca…
Skills: Customer Success Management, Project Management, Business Analysis, SaaS Delivery, Relationship Management
Mumbai, Maharashtra, India · On-site
Relationship Manager-Loan Against Property Location Mumbai Reporting Relationships Location Manager The ‘Loan Against Property (LAP)’ Business vertical is the part of ‘Secured Assets’ division of the Consumer Bank. This …
Skills: Loan Against Property, Mortgage Sales, Customer Relationship Management, Direct Sales Management, Cross Selling
Mumbai, Maharashtra, India · On-site
Relationship Manager-Loan Against Property Location Mumbai Reporting Relationships Location Manager The ‘Loan Against Property (LAP)’ Business vertical is the part of ‘Secured Assets’ division of the Consumer Bank. This …
Skills: Loan Against Property Sales, Customer Relationship Management, Direct Sales Team Management, Cross Selling, Mortgage Sales
Ahmedabad, Gujarat, India · On-site
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simpl…
Skills: Banking Partnerships, Cross-Border Payments, GIFT City / IFSCA Regulations, Payment Rails, Stakeholder Management
Mumbai, Maharashtra, India · On-site
Client Acquisition and Relationship Management: Address HNI clients for investment requirements, through exclusive product bouquet and superior and seamless service delivery to assist the client in achieving his short-te…
Skills: Client Acquisition, Relationship Management, Wealth Management, Financial Profiling, Cross Selling
Mumbai, Maharashtra, India · Remote OK
Job Purpose • To manage all non-execution activities within Asset Management with an aim to ensure smooth processes; • Assume responsibility for all non-revenue specific issues in Asset Management; Key Results Areas • Ce…
Skills: Asset Management, Regulatory Compliance, Operational Risk Management, Corporate Governance, Process Re-engineering
Mumbai, Maharashtra, India · On-site
• Should perform scrutiny of the Cost Ledger on monthly basis. • Should perform scrutiny of the cost booked in Operations application on monthly basis. • Review reconciliation of vendor ledger with books on quarterly bas…
Skills: Cost Ledger Scrutiny, Vendor Ledger Reconciliation, MIS Tracking, Variance Analysis, Budgeting
Mumbai, Maharashtra, India · On-site
Assist in providing operation management services to ships under charge to ensure they run in a safe manner as required, and the running costs for all the vessels are within the budget allocated by the ship owners. Roles…
Skills: Operation Management, Procurement, Inventory Management, Technical Cost Control, Survey Coordination
Mumbai, Maharashtra, India · On-site
Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investo…
Skills: Sales Enablement, Curriculum Design, Competency Frameworks, Stakeholder Management, Revenue Productivity
Mumbai, Maharashtra, India · On-site
The Strategic Accounting Infrastructure and Control (SAIC) Team is responsible for the analysis and execution of financial accounting architecture changes, supporting Financial Control, Asset Class Control, and Product C…
Skills: Financial Accounting Architecture, US GAAP, Local GAAP, UAT Testing, Root Cause Analysis
Mumbai, Maharashtra, India · On-site
Help shape how the business operates by delivering workflow and reporting solutions that measurably improve outcomes. This role sits at the center of product, data, and technology—turning complex needs into clear user st…
Skills: Product Ownership, Business Analysis, User Story Writing, Backlog Management, Requirements Gathering
Mumbai, Maharashtra, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: FEMA Knowledge, People Management, Stakeholder Management, Communication, Decision Making
Mumbai, Maharashtra, India • On-site
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Manage end-to-end resolution of customer requests, complaints, and escalations from regulators and senior management. Prepare periodic MIS reports to analyze customer dissonance and suggest improvements to reduce complaints.
Requires a bachelor's degree and proficiency in MS Office, Siebel, and Core systems. Candidates should possess excellent communication skills and prior experience in Retail Assets customer service is an advantage.
| Customer Service Manager - Support Services-Customer Service |
End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.
Preparing weekly ,Fortnight and Monthly MIS
Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.
Job Requirements Graduate
Excellent written and oral communication skills
Eye for details
Proficient in MS Office applications
Prior experience of Customer Service in Retail Assets will be an added advantage
Should be a quick thinker and be able to communicate resolution/solutions to customers effectively
Strong interpersonal Skills
Knowledge of systems like Siebel, Core
One of India's leading banks offering a wide range of financial services that encompass every sphere of life.
About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html Note: Our new toll-free number is 18004100. SEBI registration details - https://www.kotak.bank.in/content/dam/Kotak/others/sebi-registration-details.pdf
Offices: 36-38A, Nariman Bhavan, 227 Nariman Point, Mumbai, Maharashtra 400021, IN · 8th Floor, Portsoken House, 155-157,, London, EC3N 1LS, GB · 50, Main Street,, Ste. 890, White Plains,, NY, NY 10606, US · Representative Office, Al Otaiba Building,, 907, Hamdan Street, Behind KFC,, Abu Dhabi, AE
There are currently 1,246 open management & leadership positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kotak Mahindra Bank, PwC, EY, JPMorganChase, HSBC, among others. Browse the listings above to see every active employer.
Yes — 148 of the 1246 open management & leadership positions offer remote or hybrid work (27 remote, 121 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
