Liverpool, England, United Kingdom · On-site
Customer Experience Deputy Manager – Zara Liverpool (Full Time) Location: Liverpool Contract: Full-time Based In Store At Zara, we operate in a fast-paced retail environment where customer demand changes daily. We’re loo…
Skills: Retail Leadership, Customer Experience Management, Team Development, Omnichannel Services, KPI Monitoring
Liverpool, England, United Kingdom · On-site
Lead File Handler Department: Legal Employment Type: Permanent - Full Time Location: Liverpool Description As part of our on-going growth strategy, we are looking for a Lead File Handler to join our Industrial Disease te…
Skills: NIHL Disease Claims, Case Management, Negotiation, Interpersonal Communication, Mentoring
Colby RiverLiverpool, England, United Kingdom · On-site
Build Your Future with Colby River At Colby River, we are shaping the landscape of UK real estate. With expertise across Investment Management, Development Management and Property Management, we take a strategic, long-te…
Skills: Customer Service, Resident Engagement, Leasing Support, Property Management, Compliance Checks
Liverpool, England, United Kingdom · On-site
Description We are hiring for an Assistant Store Manager to join one of our exciting stores based at Liverpool Shopping Park, Edge Lane. There’s an established team in place, and you will be working directly with them to…
Skills: Leadership, Team Management, Customer Service, Fashion Retail, Communication
Liverpool, England, United Kingdom · On-site
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
Skills: Employee Relations, Case Management, Absence Management, Performance Management, Disciplinary Procedures
Liverpool, England, United Kingdom · On-site
Ready to find the right role for you? Salary: £33,990.00 per annum plus a 15% annual bonus and Veolia benefits Grade: 5.1 Hours: 40 hours per week Location: Liverpool Merseyside L19 8EG When you see the world as we do, y…
Skills: Team Leadership, Yard Operations, Tanker Handling, Drum and IBC Management, Bulk Liquid Operations
Liverpool, England, United Kingdom · On-site
THE ROLE & RESPONSIBILITIES Reports to: Regional Activation Lead Key internal relationships: Head of On Trade, Head of Trade Activation, North Trade Activation Manager Key external relationships: key stakeholders in flag…
Skills: Relationship building, Organization, Problem solving, Presenting, Socialising
Liverpool, England, United Kingdom · Hybrid
Internal use only - Grade D About us We’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re…
Skills: Technical Leadership, Line Management, Cloud Software Engineering, Agile Methodologies, CI/CD
Liverpool, England, United Kingdom · Hybrid
$84k–$93k/yr
Job Title: Head of Asset Optimisation Contract Type: Permanent Salary: £84,239.41 per annum (£93,106.72 is achieved after 12 months successful performance in the role) Working Hours: Full time 35 hours per week Working P…
Skills: Strategic Asset Management, Asset Rationalisation, Sustainability Planning, Retrofit Planning, Data-Driven Decision Making
Liverpool, England, United Kingdom · Remote OK
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Account Management, Business Development, Technical Sales, Territory Planning, Customer Relationship Management
Chester, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Relationship Management, Corporate Banking, Business Banking, Commercial Banking Products, Credit Analysis
Liverpool, England, United Kingdom · On-site
WE ARE LANDSEC We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we’ve created the UK’s leading portfolio of urban places and one of…
Skills: Property Management, Lease Interpretation, Service Charge Management, Landlord And Tenant Legislation, Financial Reporting
Melbourne, Victoria, Australia · On-site
Responsible for shaping the future capabilities, governance framework, and sustainability agenda of Global Procurement. The role partners with the CPO, Procurement Leadership Team, HR, and business stakeholders to streng…
Skills: Procurement Governance, ESG Strategy, Sustainable Procurement, Talent Development, Change Management
Birmingham, England, United Kingdom · Remote OK
JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technolog…
Skills: Training Design, Customer Engagement, Product Portfolio Management, Technical Troubleshooting, Cross-functional Collaboration
Birmingham, England, United Kingdom · On-site
About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. The Opportunit…
Skills: Training Design, Customer Engagement, Technical Troubleshooting, Product Portfolio Management, Cross-functional Collaboration
Liverpool, England, United Kingdom · Hybrid
At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elan…
Skills: Production Planning, SAP PPDS, Supply Chain Management, Inventory Management, Supplier Management
Liverpool, England, United Kingdom · On-site
Job Role: Cleaning Services Manager Working Hours: 45 hours per week (working 5 days out of 7) – shift times will vary in line with business needs and will include early starts and late finishes Salary: £35,000 per annum…
Skills: Cleaning Management, Facilities Management, Team Leadership, COSHH Compliance, Health & Safety
Liverpool, England, United Kingdom · On-site
$13/hr–$14/hr
Team Leader At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit yo…
Skills: Team Leadership, Staff Training, Communication Skills, Adaptability, Resourcefulness
Liverpool, England, United Kingdom · On-site
Night Reception Team Leader - 30-37.5 hours per week £14.00 per hour Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top…
Skills: Communication, Interpersonal Skills, Guest Relations, Team Leadership, Opera PMS
Liverpool, England, United Kingdom · Hybrid
About us We’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. We want our people to get more out of life too! If you’re high-performing, ambitious and …
Skills: Agile Delivery, Stakeholder Management, Financial Acumen, Risk Management, Team Leadership
Liverpool, England, United Kingdom • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the shop floor to ensure consistent customer experience standards and meet sales targets across all service areas. Manage team resources in real-time and oversee omnichannel operations including click & collect and returns.
Requires previous experience in a retail leadership role, such as a Department Manager. Candidates must be confident in handling customer issues and capable of making quick decisions in a fast-paced environment.
Location: Liverpool
Contract: Full-time Based In Store
At Zara, we operate in a fast-paced retail environment where customer demand changes daily. We’re looking for a Customer Experience Deputy Manager who can lead from the shop floor, support the management team, and ensure customers receive a consistent and efficient experience across all channels.
This role isn’t office-based – you’ll spend most of your time on the floor, managing priorities in real time, supporting the team, and reacting to store needs as they happen.
You’ll be responsible for delivering strong customer experience standards while supporting the store to meet sales targets. This means understanding customer behaviour, managing service coverage, and leading a team that can respond quickly to demand across fitting rooms, tills, shop floor and click & collect.
You will work closely with the General Manager and Customer Experience Manager to drive performance and improve how the store operates day to day.
Support the management team to achieve and exceed store targets through strong customer service delivery
Monitor customer behaviour and adapt team focus based on traffic, peak times and trends
Ensure consistent standards across all service areas including shop floor, cash desk and fitting rooms
Oversee omnichannel services (click & collect, returns, online orders) ensuring a smooth process for customers
React daily to redistribute team resources based on store priorities
Use tools to optimise team coverage in key areas
Monitor customer experience KPIs and take action where needed
Handle and support resolution of customer complaints, escalating where necessary
Work closely with Customer Service teams to resolve ongoing issues
Support stock loss prevention and follow agreed action plans
Lead by example in behaviour, standards and work ethic on the shop floor
Create a positive, realistic working environment in a high-pressure retail setting
Support and develop the team through regular feedback and performance reviews (LEAP/PDPs)
Identify talent within the team and support internal progression
Ensure training is completed and applied, particularly around customer interaction and product knowledge
Coach team members on how to handle customers, close sales and manage busy periods
Ensure HR policies and company procedures are followed consistently
Support with payroll deadlines and ER processes where required
Support cash desk operations including opening/closing and issue resolution
Monitor cash discrepancies and report concerns
Follow all security and loss prevention procedures
Support management of the security team and related processes
Ensure all banking and cash handling procedures are followed accurately
Maintain safe working conditions on the shop floor and in back of house
Ensure housekeeping standards are followed at all times
Act quickly to reduce risk to employees and customers
Previous experience in a retail leadership role (Department Manager level or similar preferred)
Strong understanding of fast-paced retail operations
Able to make quick decisions and manage changing priorities
Confident handling customer issues and team challenges
Clear communicator who can give direct feedback and direction
Organised and able to manage time effectively during busy periods
Comfortable working on the shop floor and leading from the front
Focused on improving performance, not just maintaining it
Positive attitude towards learning and development
A physically active role with long periods on the shop floor
Weekend and evening work as standard
High levels of customer demand, especially during peak trading
Responsibility for both people and operational decisions
If you're looking for a role where you can take ownership, support a team, and work in a fast-moving retail environment, apply now.
Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home
What is Inditex? Inditex comprises seven brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. We sell in 213 markets through our online platforms and our over 5.800 stores. But… What is Inditex? We are the clothes you choose to wear, the products with which you decorate your home, or celebrate a special occasion. You choose us. We are decisive. We trust in the ability and instincts of our professional team. We have got to where we are today thanks to them and the hard work of those people who have shown us where we can improve. We reinvent ourselves, we correct our mistakes and we keep moving forward. We react. #morethanajob
Offices: Avda. de la Diputación s/n, Arteixo, A Coruña 15143, ES · Avenida da Diputacion, Arteixo, Galicia 15142, ES · Carretera de Barcelona, Cerdanyola del Valles, Catalonia 08290, ES · Calle Severo Ochoa, Elche, Valencian Community 03290, ES
There are currently 96 open management & leadership positions in Liverpool, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include The Very Group, CSL, Government Commercial Agency, Greene King Brewery, MDD Forensic Accountants, among others. Browse the listings above to see every active employer.
Yes — 35 of the 96 open management & leadership positions offer remote or hybrid work (9 remote, 26 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
