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Full-time
Health Insurance, Transport Allowance
Posted 29d ago
~40 hrs/week
Portuguese
Responsibilities
Responsible for ensuring the success of the restaurant and bar service across various outlets. Supervises and guides the team to guarantee customer satisfaction and an exceptional guest experience.
Requirements
Requires a detail-oriented leader with strong organizational skills and the ability to handle high-pressure environments. Fluency in both English and Portuguese is mandatory.
Full job description
Descrição da empresa
Fundada em 2008 por Serge Trigano e pelos seus filhos Jérémie e Benjamin (cofundadores do Club Med), o Mama Shelter é um lugar onde podes encenar o teu dia a dia.
Trata-se de espaços atípicos, onde todos se sentem em casa, lugares nascidos de uma mistura de influências, liberdade, sensações e emoções. Cada Mama conta a história da cidade onde se encontra e todas as influências se fundem entre si. Oferecemos aos nossos hóspedes uma atmosfera alegre e um serviço excecional a um preço acessível a todos. Mais do que quartos e restaurantes, o Mama Shelter é um movimento contínuo, uma atmosfera vibrante: um verdadeiro refúgio urbano, não só esteticamente agradável e moderno, mas também popular, acolhedor e sexy. Seja qual for o motivo, estamos todos aqui para tornar a experiência do cliente o mais inesquecível possível.
A MISSÃO?
Os nossos clientes e as nossas equipas estão em boas mãos contigo. És responsável por garantir o sucesso do serviço do nosso Restaurante e do Bar dos vários outlets. Em coordenação com a Direção de F&B, supervisionas e orientas a nossa fantástica equipa sempre com o objetivo de garantir a satisfação e a melhor experiência ao nosso cliente!
Descrição do emprego
FEITO PARA TI? APENAS SE ...
Tens atenção aos detalhes. Nada passa despercebido graças ao teu sentido de organização e antecipação. Ensinas à equipa a importância de saber vender, sem os tornares Lobos de Wall Street. És diplomata e sabes como unir a equipa. Espírito de equipa é o teu forte, tipo as "Tartarugas Ninja"; Não te importas de arregaçar as mangas e acreditas que liderar pelo exemplo é a receita do sucesso. Consegues lidar com a pressão. Sabes mobilizar os recursos necessários (humanos, financeiros e administrativos) para levares a tua missão a cabo até ao final do turno da noite. Queres estar no centro do furacão com a tua equipa e ser a figura máxima do serviço de jantar.
Habilitações
OS TEUS PEQUENOS EXTRAS:
Sabes resolver esta cenário de gestão de prioridades: Um cliente faz-te uma questão, enquanto que ao mesmo tempo, um membro da tua equipa deixa cair um tabuleiro e ouves o Chef a gritar (com aquela voz bem suave). O que fazes primeiro? Tal como o Michael Scofield, podes ser tatuado e não assustar as crianças. A tua liderança é natural e eficaz; toda a gente sabe que quando a Mama não está, as crianças vão brincar, mas a Mama pode contar contigo!
Informações adicionais
O RECRUTAMENTO ?
Sabemos que conheces o ritmo 1º verso: Marcamos uma primeira entrevista por telefone com nossa equipa de RH caso a tua candidatura tenha a batida certa Refrão: Depois de uma entrevista por telefone bem-sucedida com a nossa equipa de RH, vemo-nos no Mama ou no nosso escritório! Prepara-te! (refrão x2 ou x3...) Último verso: A Mama não de deixa a adivinhar; Recebes sempre resposta seja um (+) ou (-)
Tipo de oferta: Integral/Full-time
Benefícios:
Seguro saúde
Subsídio de transporte
Idioma:
Inglês Fluente (Obrigatório)
Português Fluente (Obrigatório)
Localização do trabalho: Presencial
Job-Category: Food & Beverage
Job Type: Permanent
Job Schedule: Full-Time
Related keywords
Food & BeverageHospitalityRestaurant ManagementBar ManagementCustomer ExperienceTeam CoordinationService ExcellenceUrban HotelF&B Direction
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Management & Leadership jobs are open in Lisbon, Portugal right now?
There are currently 1,044 open management & leadership positions in Lisbon, Portugal listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Lisbon, Portugal?
Companies currently hiring include Emma – The Sleep Company, Boston Consulting Group (BCG), VOIS, Inetum, EY, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Lisbon, Portugal?
Yes — 639 of the 1044 open management & leadership positions offer remote or hybrid work (113 remote, 526 hybrid).
How do I apply for Management & Leadership jobs in Lisbon, Portugal?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.