Business Support Supervisor with French Location: Katowice - 2 days office/3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The …
Skills: People Management, Client Management, Service Delivery, French Fluency, English Fluency
Senior Business Analyst — Investment Operations, Post-Trade & Asset Servicing Location: Katowice / Wrocław / Warszawa - 2 days office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the …
Skills: Business Analysis, Post-Trade Operations, Asset Servicing, Custody and Settlements, Requirements Gathering
SAP Expert with German Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. Our organization…
Skills: SAP SD, SAP MM, SAP FI/CO, SAP EWM, SAP ABAP
Senior ABAP Developer - SAP Technology Consulting Location: Katowice - 2 days office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network…
Senior ABAP Developer - SAP Technology Consulting Location: Katowice - 2 days office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network…
Company Description Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice,…
Senior Manager IT Strategy Transformation Location: Warszawa/Wrocław/Katowice - 2 days office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery cente…
Skills: IT Strategy, Digital Transformation, Enterprise Intelligence, IT Operating Models, ServiceNow
Job Overview The Purchasing Governance and Performance Analyst takes accountability for owning and steering purchasing performance across the organization, ensuring that buying outcomes are financially disciplined, strat…
Skills: Supply Chain Analytics, Demand Planning, Process Optimization, S&OP Processes, Microsoft Excel
Forma zatrudnienia: umowa o pracę Lokalizacja: Katowice, ul. Sokolska 34 (praca hybrydowa - min. dwa razy w tygodniu pracujemy z biura) O zespole: Zespół Brand, Marketing & Communications odpowiada za budowanie i rozwój …
Skills: Calendar Management, English Proficiency (C1), MS Excel, MS PowerPoint, Analytical Thinking
O stanowisku Forma zatrudnienia: B2B Lokalizacja: Puławska 2, Warszawa lub Sokolska 34, Katowice (praca hybrydowa - 2 dni pracy stacjonarnej) O roli: Jako Project Manager_ka w Obszarze Płatności przejmiesz pełną odpowied…
O stanowisku Forma zatrudnienia: umowa o pracę Lokalizacja: ul. Chorzowska 50, Katowice (praca hybrydowa - 2 dni pracy stacjonarnej) O roli: Masz zdolności analityczne i dobrze odnajdujesz się w pracy z danymi? Interesuj…
Skills: Compensation & Benefits, Total Rewards, Salary Benchmarking, Data Analysis, MS Excel
Ekspert_ka ds. Produktów i Procesów Oszczędnościowych
Warszawa, Pomeranian Voivodeship, Poland · Hybrid
Senior$3.9B raised
O stanowisku Forma zatrudnienia: umowa o pracę Lokalizacja: Katowice, ul. Chorzowska 50 lub Warszawa, ul. Puławska 2 (praca hybrydowa, min. 2 dni w tygodniu pracy z biura) O zespole: Tworzymy zespół, który kształtuje ofe…
Konsultant Konsultantka Dział Doradztwa Rynku Nieruchomości EY-Parthenon Zapraszamy Cię do dołączenia do zespołu Real Estate EY‑Parthenon, który tworzą doświadczeni specjaliści rynku nieruchomości, budujący zgrany, ambit…
Skills: Real Estate Valuation, Financial Modeling, Due Diligence, Market Data Analysis, IVS Standards
Opis stanowiska JAKIE BĘDĄ TWOJE OBOWIĄZKI Jako Kierownik/Kierowniczka Działu będziesz zarządzać, wspierać i motywować swój zespół. Tworząc inkluzywną kulturę opartą na współpracy i przedsiębiorczym podejściu, zapewnisz…
Skills: Retail Management, Sales Analysis, Team Leadership, Staff Recruitment, Employee Training
(Internal Recruitment) - AI Ops Quality Manager, Helpshift Care AI
Katowice, Silesian Voivodeship, Poland · Hybrid
Senior$488M raised
This opportunity is available across all Player Engagement locations and is intended for internal hiring only. Role Overview As Keywords continues to expand Helpshift Care AI across Player Engagement, quality will become…
Skills: Quality Assurance, AI Operations, DMAIC, Root Cause Analysis, Knowledge Management
(Internal Recruitment) - AI Operations Manager, Helpshift Care AI
Katowice, Silesian Voivodeship, Poland · Hybrid
Senior$488M raised
This opportunity is available across all Player Engagement locations and is intended for internal hiring only. Role Overview As Keywords continues to expand its AI capabilities across Player Engagement, the AI Operations…
Skills: Client Relationship Management, AI Operations, Data Analysis, Project Management, Automation Strategy
(Internal Recruitment) - Platform Lead, Helpshift Care AI
Katowice, Silesian Voivodeship, Poland · Hybrid
Mid level$488M raised
This opportunity is available across all Player Engagement locations and is intended for internal hiring only. Role Overview As Keywords continues to expand Helpshift Care AI across Player Engagement, the Platform Lead r…
Skills: AI Operations, Platform Administration, Data Analysis, Knowledge Management, Stakeholder Communication
Junior Executive Assistant Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportun…
Skills: Calendar Management, Presentation Preparation, Travel and Expenses Arrangement, MS Office, English Fluency
Information Security Analyst – Supervising Associate Location: Wrocław / Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service deliver…
Service Manager – Insider Threat Detection (ITD) Location: Wrocław / Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery ce…
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Full-time
Continuous Learning, Flexible Working Tools, Coaching and Leadership Development, Diverse and Inclusive Culture
Posted 23d ago
~40 hrs/week
Responsibilities
Supervise a team of Executive Assistants to manage service delivery and operations for the French market. Build strong customer relationships and implement performance management processes to ensure exceptional client service.
Requirements
Requires at least 3 years of experience as a people leader and fluency in French (C1) and English (B2). Candidates must have experience in process transitioning and the ability to interact with leadership in a global environment.
Full job description
Business Support Supervisor with French
Location: Katowice - 2 days office/3 days remote
Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.
The opportunity
Your role will be to supervise Executive Assistants team and manage the service delivery needs and operations of the team from Wroclaw, Poland. You will have proven experience of client management, people management and the ability to handle and resolve service delivery concerns. You will work closely with the onshore teams and other members of the Executive Assistants services team to ensure the smooth functioning of the operations.
Your key responsibilities
Build and maintain exceptional and strong relationships with Customer.
Own, monitor and maintain the performance of Executive Assistants team using established ways of working and making Exceptional Client Service (ECS) a normal way of doing business.
Identify training needs, development plans and coordinate team resources to execute new reporting and monitoring projects and initiatives.
Define strategies to develop and enhance existing service offerings, revenue opportunities with plans in place, e.g. resource requirements, to deliver those services.
Identifying, evaluate and assess individual training and development areas for all members of the team. Ensure appropriate level of support is in place for all team members. Ensure our performance management processes are in place and embedded across the team.
Overseeing service delivery process primary for Frech market and service delivery projects related to global accounts
Actively contribute to improvements of the tools, systems and procedures used by the Executive Assistants team. Identify issues and propose solutions.
Actively monitor and analyse instructions, workflow and assignments to ensure the operations of the team is run efficiently. Anticipate future resource requirements..
Skills and attributes for success
Proven experience of working within a global environment, across borders with people from other cultures
Demonstrable ability to interact with leadership, stakeholders and peers
To qualify for the role you must have
Minimum 3 years relevant work experience as people leader
Understanding of business environment for such services, able to investigate on new opportunities for promotion and offer for new clients
Experience in transitioning of processes and/or setting-up new teams
Excellent communications skills
Fluent French (written and oral) at least C1
Very Good English (written and oral) at least B2
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
About EY
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.
EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams in more than 150 countries work across a full spectrum of services in assurance, consulting, tax, strategy and transactions, strengthened by sector experience and diverse ecosystem partners.
Find out more about the EY global network: http://ey.com/en_gl/legal-statement
Offices: 6 More London Place, London, SE1 2DA, GB · Avenida Presidente Juscelino Kubitschek, 1909, North Tower | 6th to 10th floor, São Paulo, SP 04543-011, BR · Level 16, Ernst & Young Tower, Oriental Plaza, No. 1 East Chang An Avenue, Dong Cheng District, Beijing, 100738, CN · 5 Times Square, New York, New York, 10036-6530, US · 1 More London Place, London, London, SE1 2AF, GB
How many Management & Leadership jobs are open in Katowice, Poland right now?
There are currently 255 open management & leadership positions in Katowice, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Katowice, Poland?
Companies currently hiring include EY, ING, SGS, Transport AI, Rockwell Automation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Katowice, Poland?
Yes — 195 of the 255 open management & leadership positions offer remote or hybrid work (10 remote, 185 hybrid).
How do I apply for Management & Leadership jobs in Katowice, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.