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Full-time
bachelor degree
Professional Development, Flexible Working, Inclusive And Diverse Environment
Posted 42d ago
~40 hrs/week
Responsibilities
Own and deliver the Premier customer acquisition strategy to achieve growth targets and improve intake quality. Collaborate with cross-functional teams to enhance acquisition journeys and develop data-driven insights for revenue growth.
Requirements
Requires a university degree in a business-related field and solid experience in banking, finance, or marketing. Candidates must possess strong project management skills and proficiency in both English and Chinese.
Full job description
GCB 4
We are currently seeking a high calibre professional to join our team as a Senior Premier Proposition Manager.
In this role you will
Own and deliver Premier acquisition strategy: Develop and execute business strategies and initiatives to achieve Premier customer acquisition targets, aligned to overall WPB/proposition priorities
Drive quality customer intake: Lead strategic initiatives to improve intake quality and achieve customer quality growth targets e.g., TRB growth, revenue uplift, wealth deepening etc.
Improve acquisition journeys: Identify and deliver enhancements to acquisition journeys and processes across all channels to improve customer experience, increase efficiency and reduce complaints
Develop data insights to steer performance: Build and maintain analysis and reporting to monitor intake quality and campaign performance; translate insights into actionable programmes that drive customer and revenue growth
Drive collaboration across teams to enable the client continuum: Partner with proposition teams to design and implement initiatives that drive ONE upgrade to Premier
Support Premier proposition development and partnership initiatives: Contribute to Premier proposition development and partnership initiatives, including referral-led acquisition
Stakeholder management: Work closely with Retail Distribution, Product, Marketing, Business Finance, Compliance, Legal and other stakeholders to shape, secure approval for, and deliver initiatives
Ongoing support to management: Provide continuous support to proposition management activities that drive sustainable revenue and profitability
People development (where applicable): Coach, train and support junior managers/team members to build capability and deliver results
To be successful you will need
University graduate with business studies related discipline with solid experience in banking, finance, marketing or products
Proven experience in propositions or acquisition, preferably in the retail banking business
Strong personal drive and can work independently and proactively
Familiar with sales and distribution framework and keep in pace with the ever-changing market conditions
Strong project management skills in supporting the development and implementation of initiatives and possess the ability to solve problems promptly and effectively
Excellent interpersonal and communication skills in both written and spoken English and Chinese
Strong numerical ability, analytical and PowerPoint presentation skills
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
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