Ho Chi Minh City, Vietnam · On-site
Service Design & Customer Journey (Corporate Banking – MMLC) 🎯 Job Purpose Design and optimize end-to-end customer journeys, service models, and service performance frameworks across sub-sectors, ensuring seamless exper…
Skills: Customer Journey Design, Service Model Design, Service Blueprinting, Process Design, Service Quality Management
Ho Chi Minh City, Vietnam · On-site
Senior Executive, Creator Management will be responsible for sourcing, onboarding, and growing high-potential creators within the AnyMind network, with a strong focus on e-commerce-driven monetization and scalable conten…
Skills: Affiliate Marketing, Social Commerce, E-commerce, Creator Management, Data Analysis
Ho Chi Minh City, Vietnam · On-site
Scope of Position The Technical Project Manager is responsible for leading the end-to-end delivery of software projects, ensuring successful outcomes for both Titan DMS and its customers. The role partners with business …
Skills: Project Planning, SDLC, Agile, Scrum, Risk Management
Ho Chi Minh City, Vietnam · On-site
Company Description One brand, many companies, and many, many people – that’s us in a nutshell. Spread all over the world, we have a passion for home furnishing and an inspiring shared vision: to create a better everyday…
Skills: Supply Chain Planning, S&OP, Logistics Development, Capacity Planning, Dispatch Planning
Ho Chi Minh City, Vietnam · On-site
We are looking for a results-driven Media Buying Manager (Chinese speaker) to lead our user acquisition and performance marketing efforts across global digital channels. The ideal candidate will be responsible for planni…
Skills: Media Buying, Performance Marketing, User Acquisition, Google Ads, Meta Ads Manager
Ho Chi Minh City, Vietnam · On-site
Who we are Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously settin…
Skills: Customer Experience Management, Supply Chain Management, Ocean Freight, Freight Forwarding, Stakeholder Management
Ho Chi Minh City, Vietnam · On-site
Job Summary Supervise service support related to data center hosting, design, management, disaster recovery services, service level mangement for Group-wide/in-country infrastructure hosting General Responsibilities Supp…
Skills: Data Center Management, Disaster Recovery, Business Continuity Planning, Service Level Management, IT Infrastructure
Ho Chi Minh City, Vietnam · On-site
At Pepperl+Fuchs, we combine a strong commitment to innovation with a deep respect for the traditions that have shaped our success. From renewable energy and automotive production to water treatment plants and chemical s…
Skills: People Management, Resource Planning, Analytical Problem Solving, Project Management, Strategic Budget Planning
Ho Chi Minh City, Vietnam · On-site
Overview: We are seeking a Lecturer/Senior Lecturer in Economics to join our academic community and deliver high-quality teaching, research, and student engagement. This is an exciting opportunity for an educator-scholar…
Skills: Economics Teaching, Curriculum Design, Research Leadership, Program Management, HDR Supervision
Ho Chi Minh City, Vietnam · On-site
Job Description SummaryAs related customer equipment, faciliaties or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project relate…
Skills: Project Management, AutoCAD, Diagnostic Imaging Deployment, EHS Compliance, Quality Management System
Ho Chi Minh City, Vietnam · On-site
Job Description SummaryAs related customer equipment, faciliaties or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project relate…
Skills: Project Management, AutoCAD, Diagnostic Imaging Deployment, EHS Compliance, Quality Management System
Ho Chi Minh City, Vietnam · On-site
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Office of General Counsel (OGC) Management Level Manager Job Description & Summary At PwC, our people in legal services offer compreh…
Skills: Commercial Laws, Compliance and Standards, Contract Negotiation, Corporate Governance, Corporate Litigations
Ho Chi Minh City, Vietnam · On-site
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people,…
Skills: Market Analysis, Product Development, Data Analysis, Microsoft Excel, Microsoft PowerPoint
Ho Chi Minh City, Vietnam · Hybrid
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Media Planning, Digital Campaign Activation, Public Relations, Event Execution, CRM
Ho Chi Minh City, Vietnam · On-site
The Lead Logistics Customer Experience & Operations Specialist is responsible for: Primary point of contact for stakeholders for daily operations activities.Execute, manage and monitor the overall flow of an end-to-end s…
Skills: Logistics, Customer Service, Supply Chain Management, Stakeholder Management, Relationship Building
Ho Chi Minh City, Vietnam · On-site
Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and Nor…
Skills: Risk Management, Compliance, AML/CFT, Sanctions Monitoring, Regulatory Advisory
Ho Chi Minh City, Vietnam · On-site
World Change Starts with Educated Children® IMPORTANT: All applicants must be legally eligible to work in the country where the position is located. Room to Read is not able to provide sponsorship.Position Overview The p…
Skills: Project Design, Training Delivery, Stakeholder Management, Monitoring And Evaluation, Facilitation
Ho Chi Minh City, Vietnam · On-site
Who we are Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting…
Skills: Supply Chain Management, Logistics, Stakeholder Management, Customer Relationship Management, Query Resolution
Ho Chi Minh City, Vietnam · Hybrid
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Media Planning, Digital Campaign Activation, Public Relations, Event Execution, CRM
Ho Chi Minh City, Vietnam · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
Skills: Sales Management, Bancassurance, Relationship Management, Insurance Sales, Compliance
Ho Chi Minh City, Vietnam • On-site
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Design and optimize end-to-end customer journeys and service models for corporate banking sub-sectors. Develop service blueprints and quality measurement frameworks to align business processes with technology and customer experience.
Requires 6-10+ years of experience in Business Analysis, Product, Transformation, or Consulting within the banking sector. Must possess strong skills in journey design, process design, and service blueprinting.
Service Design & Customer Journey (Corporate Banking – MMLC)
🎯 Job Purpose
Design and optimize end-to-end customer journeys, service models, and service performance frameworks across sub-sectors, ensuring seamless experience and strong alignment across RM, Credit, Operations, and Technology.
🔑 Key Responsibilities
1 - Customer Journey Co-Design
2 - Service Model Design
3 - Experience Gap Identification & Improvement
4 - Service Quality Measurement & Management
Service Blueprint Design (critical enablement)
👤 Requirements
Design Implement Innovate
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There are currently 463 open management & leadership positions in Ho Chi Minh City, Vietnam listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include A.P. Moller - Maersk, Abbott, Aloha Consulting Group, Grab, HSBC, among others. Browse the listings above to see every active employer.
Yes — 93 of the 463 open management & leadership positions offer remote or hybrid work (8 remote, 85 hybrid).
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