Gurgaon, Haryana, India · Hybrid
About the Role We are looking for a highly analytical and detail-oriented Data Analyst to join our Customer Experience & Collections (CUX) team. This role plays a critical part in supporting business decisions through da…
Skills: Power BI, Excel, SQL, Data modelling, DAX
Gurgaon, Haryana, India · On-site
What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location tra…
Skills: Team leadership, Customer service, Operational management, Performance monitoring, Process improvement
Gurgaon, Haryana, India · On-site
What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location tra…
Skills: Customer relationship management, Stakeholder management, Problem solving, Decision making, Service recovery
Gurgaon, Haryana, India · On-site
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was fo…
Skills: Private Equity, AI Product Management, Data Analytics, Stakeholder Management, Agile Methodology
Gurgaon, Haryana, India · On-site
What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location tra…
Skills: Customer relationship management, Stakeholder management, Problem solving, Decision making, Service recovery
Gurgaon, Haryana, India · On-site
<div><div><p><strong><span lang="EN-IN" xml:lang="EN-IN" data-contrast="none"><span data-ccp-charstyle="Strong">About 1Lattice:</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"33555…
Skills: Project Management, Equity Capital Markets, Business Research, Market Intelligence, Financial Analysis
Cushman & WakefieldGurgaon, Haryana, India · On-site
Job Title Quality Engineer (Civil) Job Description Summary To ensure all civil construction activities are executed in compliance with project specifications, approved drawings, quality standards, client requirements, an…
Skills: Quality control, Quality assurance, Civil engineering, Construction inspection, QA/QC documentation
Gurgaon, Haryana, India · Hybrid
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: HVAC Sales, Industrial Chiller Sales, Business Generation, Key Account Management, Lead Generation
Gurgaon, Haryana, India · On-site
Role: Assistant Manager- Lab Testing Location: Gurgaon/Sricity, India Full/ Part-time: Full time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is com…
Skills: HVAC Lab Operations, Product Testing, NABL Standards, BEE Standards, Refrigerant Handling
Gurgaon, Haryana, India · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Compensation strategy, Data analytics, Dashboard development, Stakeholder management, HR consulting
Cushman & WakefieldGurgaon, Haryana, India · On-site
Job Title Cost Manager (Civil) Job Description Summary This role is responsible for managing all cost management and commercial functions across commercial real estate and construction projects. The Cost Manager will lea…
Skills: Cost management, Quantity surveying, Budgeting, Cost planning, Contract administration
Gurgaon, Haryana, India · On-site
Sr. Specialist - F&A - AP Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the foref…
Skills: Accounting, Accounts Payable Process, Banking Capital Markets, Business Process Management, Critical Thinking
Gurgaon, Haryana, India · On-site
About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. …
Skills: Marketing Automation, CRM Management, Generative AI, Customer Engagement, Lead Qualification
Gurgaon, Haryana, India · Hybrid
Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a…
Skills: Facilities management, Workplace operations, Corporate services, MEP systems, Vendor management
Gurgaon, Haryana, India · On-site
Position Overview: We are seeking a highly motivated and detail-oriented Manager of Statutory Audits. This newly created position is a critical position within our Global Finance team, charged with overseeing and managin…
Skills: Statutory Audits, Financial Statements, Audit Planning, Balance Sheet Reconciliation, NetSuite
Gurgaon, Haryana, India · Hybrid
Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 9…
Skills: Azure cloud infrastructure, CI/CD pipelines, Azure DevOps, Kubernetes, AKS
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Sales Analytics, Business Intelligence, Data Mining, Oracle Database, SQL
Gurgaon, Haryana, India · On-site
<p style="margin-top:15.0pt;margin-right:0cm;margin-bottom: 6.0pt;margin-left:0cm;"><strong><u>Why this role exists</u></strong></p><p style="margin-bottom:8.0pt;">We are not looking for someone to manage a category. We …
Skills: Category Management, P&L Management, Strategic Planning, Business Development, Market Intelligence
Gurgaon, Haryana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Compliance Project Management, Regulatory Implementation, Audit Management, Data Governance, Data Privacy
Gurgaon, Haryana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Credit card knowledge, Recovery processes, Dialer strategies, Stakeholder management, Result orientation
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The role involves maintaining business-critical reports and dashboards while analyzing operational performance and customer behavior to drive business improvements. You will collaborate with cross-functional stakeholders to translate reporting requirements into actionable analytical solutions.
Candidates should have 3–4 years of experience in an analytical role with advanced proficiency in Power BI and Microsoft Excel. A background in Financial Services, FinTech, or Customer Operations is preferred, along with strong SQL skills and analytical thinking.
We are looking for a highly analytical and detail-oriented Data Analyst to join our Customer Experience & Collections (CUX) team. This role plays a critical part in supporting business decisions through data-driven insights, operational reporting, and performance analysis across Customer Operations and Collections.
The ideal candidate has strong analytical capabilities, excellent Power BI and Excel skills, and experience working with large datasets to build dashboards, identify trends, and drive operational improvements. You will work closely with stakeholders across Operations, Strategy, Product, and Leadership to ensure accurate reporting and actionable insights that improve customer outcomes and business performance.
Own and maintain business-critical reports and dashboards for Customer Operations and Collections.
Design, develop, and optimise interactive Power BI dashboards for operational and strategic reporting.
Analyse operational performance, customer behaviour, collections effectiveness, and key business KPIs.
Produce recurring daily, weekly, and monthly performance reports with a high level of accuracy.
Identify trends, risks, and opportunities through data analysis and provide actionable recommendations.
Support business initiatives, process improvements, and strategic projects through data-driven analysis.
Work closely with business stakeholders to understand reporting requirements and translate them into analytical solutions.
Ensure data quality, consistency, and governance across reports and dashboards.
3–4 years of experience as a Business Analyst, Data Analyst, Reporting Analyst, or a similar analytical role.
Experience in Financial Services, FinTech, Banking, Customer Operations, or Collections is preferred.
Experience working with operational KPIs, performance reporting, and business analysis.
Advanced proficiency in Power BI, including data modelling, DAX, Power Query, and dashboard development.
Advanced Microsoft Excel skills, including Pivot Tables, Power Query, advanced formulas, and dashboard creation.
Strong SQL skills for querying and analyzing data (preferred).
Understanding of relational databases and data warehousing concepts.
Experience working with large datasets from multiple sources.
Strong analytical thinking and problem-solving abilities.
Ability to interpret complex data and present insights in a clear and meaningful way.
Excellent communication and stakeholder management skills.
Strong attention to detail and commitment to data accuracy.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated, proactive, and able to work independently as well as collaboratively.
Bachelor's degree in Business, Engineering, Mathematics, Statistics, Economics, Computer Science, or a related field.
Experience with Collections, Customer Operations, Customer Experience, or Contact Centre analytics.
Knowledge of KPI frameworks, operational reporting, and performance measurement.
Experience in data visualisation best practices and storytelling through data.
Perform root cause analysis on operational issues and recommend improvements.
Create and maintain documentation for reports, metrics, business logic, and analytical processes.
Collaborate with cross-functional teams including Operations, Product, Finance, Technology, and Risk.
Identify opportunities to automate reporting and improve reporting efficiency.
We offer:
A Truly Global Workplace – collaborate with 40+ nationalities across 25+ countries, embracing diversity, inclusion, and cross-cultural innovation
Hybrid & Flexible Work – balance your life and career with remote-friendly policies and modern offices across Europe
A Culture of Growth – accelerate your development with access to LinkedIn Learning, structured mentorship, and internal leadership programmes (HiPo & People Leader tracks)
Workation Programme – work remotely from abroad for up to 2 months per year and experience new cultures while staying connected and productive
Financial Growth Opportunities – invest in your future with our share purchase matching programme, doubling your contributions and fostering long-term rewards
Medical Coverage – group medical insurance covering hospitalisation and essential care
Accident Protection – personal accident insurance for peace of mind
We may use artificial intelligence (AI) tools to support specific parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses against predefined criteria. These tools assist our recruitment team but do not replace human judgment. All final hiring decisions are made by human recruiters.
By proceeding to apply for a job with us, you confirm that you have read and accepted our Recruitment Privacy Policy
The banking backbone of Multitude, delivering digital services to consumers, SMEs and fintechs across Europe
Multitude Bank p.l.c., a subsidiary of Multitude SE, is licenced by the Malta Financial Services Authority to provide a range of banking services to its clients. Its EU banking licence enables it to provide its services from Malta to other jurisdictions within the EEA, including the acceptance of deposits, which are covered by the Maltese Depositor Compensation Scheme. Multitude Bank is the backbone of the Multitude growth platform, offering various banking services to customers via different brands. The Bank offers its customers secure and professional deposit and personal loan solutions at speed, with the simplicity and openness of our uncomplicated and efficient online service. In many cases, loans can be approved within a matter of minutes. Our success lies in our simple processes, quick service and strict security. The experience is further enriched by the expertise of our employees whose dedication, know-how and service skills retain customers and gain referrals all over the world. Multitude Bank p.l.c. is a public limited company, registered under the laws of Malta with number C56251, with its registered address at ST Business Centre 120, The Strand, Gzira, GZR 1027, Malta. Multitude Bank p.l.c. is licensed as a credit institution by the Malta Financial Services Authority, Notabile Road, BKR 3000, Attard, Malta (http://www.mfsa.com.mt/). Details on how the Bank is regulated by the Malta Financial Services Authority are available upon request.
Offices: ST Business Centre 120, The Strand, Gzira, GZR 1027, MT
There are currently 1,686 open management & leadership positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Genpact, EY, KPMG India, American Express, SBI Card, among others. Browse the listings above to see every active employer.
Yes — 436 of the 1686 open management & leadership positions offer remote or hybrid work (26 remote, 410 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
