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Full-time
Monthly Bonus Eligibility
Posted 1d ago
~40 hrs/week
Responsibilities
The Selling Lead drives store results by building customer relationships and supporting the team in achieving key sales metrics. They are responsible for maintaining visual merchandising standards and ensuring a seamless omnichannel shopping experience.
Requirements
Candidates must have at least one year of retail experience and a strong dedication to customer service excellence. Physical ability to lift 40 lbs and flexibility to work nights, weekends, and holidays are required.
Full job description
The Selling Lead drives personal, department, and storewide results through building genuine team and customer relationships, connecting customers with product, and creating memorable experiences. This role supports the team in driving sales and store key metric performance, providing excellent customer service, executing successful events, and maintaining merchandise presentations. The Selling Lead works collaboratively with store operations teams to ensure service excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
Create memorable store experiences through building genuine team, customer, and community relationships. Support the team in effectively executing customer outreach, clienteling, and event initiatives.
Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
Process transactions accurately and efficiently. Handle customer inquiries and resolve customer concerns with professionalism, promptness, and care.
Enhance team’s selling behaviors and key metric performance through communicating daily goals, leading by example, assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.
Support team in leveraging selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits.
Maintain current company policy and procedure knowledge, providing consistent, accurate communication to team. Assist with keeping team well-informed of products, promotions, contests, and store events.
Champion associate engagement, sharing team successes and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through supporting daily store recovery efforts and stock replenishment. Ensure presentations align with visual merchandising directives and brand standards.
Lead store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines and security protocols.
Skills and Abilities
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
1+ years of retail experience and a dedication to customer service excellence.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community.
Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.
Offices: 2801 W Tyvola Rd, Charlotte, North Carolina 28217, US · 11525 Cantrell Rd, Little Rock, AR 72212, US · 2104 W Cumberland St, Dunn, NC 28334, US · 4400 Sharon Rd, Charlotte, NC 28211, US · 7600 Kingston Pike, Knoxville, TN 37919, US
How many Management & Leadership jobs are open in Gallatin, TN right now?
There are currently 61 open management & leadership positions in Gallatin, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Gallatin, TN?
Companies currently hiring include Domino's, Highpoint Health with Ascension Saint Thomas, Captain D's, Mid-Cumberland Community Action Agency, NIC Global Manufacturing Solutions., among others. Browse the listings above to see every active employer.
How do I apply for Management & Leadership jobs in Gallatin, TN?
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