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Your experience matters At, Highpoint- Sumner Regional Medical Center we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our…
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Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, 401k, Paid Time Off, Employee Assistance Program
Posted 5h ago
~36 hrs/week
Responsibilities
Collects patient demographic, insurance, and financial information for outpatient and inpatient services. Verifies benefits, obtains authorizations, and collects co-pays to expedite the admitting process.
Requirements
A high school diploma or equivalent is required. Candidates must be able to communicate professionally and handle sensitive patient data confidentially.
Full job description
Your experience matters
At, Highpoint- Sumner Regional Medical Center we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more...
Job Summary: Patient Access Representative
Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co-pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Director or Manager of Department.
Essential Functions: Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner.
Distributes and explains forms, documents, and educational handouts to patients and families.
Verifies insurance benefits and obtains precertification/authorization as necessary.
Determines and accepts required payments (e.g., co-pays, deductibles) or refers to financial counseling as appropriate.
Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.
Protects patient privacy and confidentiality in all registration activities.
Participates in performance improvement and required education.
Works alternate shifts/areas as needed to support department operations.
Performs other duties as assigned.
Education/Experience: High school diploma or equivalent required
EEOC Statement:
Highpoint- Sumner Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Highpoint Health with Ascension Saint Thomas is an acute care hospital system located in Middle Tennessee.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Gallatin, Tennessee
LinkedIn followers
1,811
Highpoint Health with Ascension Saint Thomas is a system of hospitals located across Middle Tennessee with a vision of transforming healthcare by improving health outcomes, enhancing the patient experience, and improving access and convenience. Visit one of our critical access hospitals in your community offering an extensive range of in-patient, outpatient and emergency services for adults and children.
Highpoint Health – Sumner
555 Hartsville Pike
Gallatin, TN 37066
Highpoint Health – Riverview
158 Hospital Dr.
Carthage, TN 37030
Highpoint Health – Trousdale
500 Church Street
Hartsville, TN 37074
Offices: 555 Hartsville Pike, Gallatin, Tennessee 37066-8207, US · 225 Big Station Camp Blvd, Gallatin, TN 37066, US · 158 Hospital Dr, Carthage, Tennessee 37030, US · 500 Church St, Hartsville, Tennessee 37074, US
How many Customer Service & Support jobs are open in Gallatin, TN right now?
There are currently 122 open customer service & support positions in Gallatin, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gallatin, TN?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Belk, Grasslands Club, Highpoint Health with Ascension Saint Thomas, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gallatin, TN?
Yes — 1 of the 122 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Gallatin, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.