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Full-time
associate degree
Competitive Hourly Rate, 401K Company Match, Team Bonus Opportunities, Paid Time Off, Flexible Attendance Policy, Health And Wellness Benefits
Posted 23d ago
~40 hrs/week
Responsibilities
Responsible for safeguarding company assets and employees through real-time monitoring of security systems and coordinating emergency responses. The role involves analyzing global threats, conducting investigations into policy breaches, and optimizing the security tech stack.
Requirements
Requires at least 3 years of experience in a SOC or Asset Protection environment and an Associate's degree in Criminal Justice or a related field. Candidates must be at least 21 years old and flexible to work a rotating schedule including nights and weekends.
Full job description
The Special Operations Center (SOC) Asset Protection Senior Specialist (Level 03) is responsible for safeguarding company assets, employees, and brand reputation. This role involves real-time monitoring of security systems, coordinating incident responses, and analyzing global threats to ensure business continuity and operational resilience.
Shift: Must be flexible to work days, nights and weekends
Key Responsibilities
Systems Management: Centrally manage and optimize the security tech stack, including Access Control, Video Management, and threat monitoring tools across the global network.
Emergency Response: Lead the response to emergency escalations by executing Emergency Action Plans (EAP) and maintaining rigorous safety and security standards.
Operational Coverage & Agility: Maintain consistent coverage for your assigned shift. Provide back-up support for operational gaps as critically required by the business. Consistent attendance and punctuality are mandatory.
Threat Detection: Proactively detect in-progress incidents and emerging threats using advanced surveillance technology; lead field escalations and provide high-level briefings to senior leadership.
Investigative Analysis: Execute thorough investigations into security incidents and policy breaches; synthesize data from digital archives and access logs to produce comprehensive reports for management.
Operational Ownership: Identify the root cause of system failures, evaluate remediation paths, and implement solutions to maintain 100% operational visibility and system uptime.
Continuous Improvement: Drive operational excellence by identifying process inefficiencies and proactively proposing enhancements to procedures to elevate team performance.
Crisis Support: Act as a force multiplier for site teams during incidents, providing escalation support and guidance to senior leaders.
Professionalism & Ethics: Champion a culture of ethical conduct, safety, and compliance while maintaining a customer-service mindset in high-pressure environments.
Strategic Communication: Effectively listen, build rapport, and communicate at all levels; confidently share data-driven trends and innovative ideas with leadership.
Complex Problem Solving: Recognize and resolve ambiguous or challenging situations, focusing effort on exceeding goals and paving the way for operational efficiency.
Additional Duties: Execute all other duties, responsibilities, and assignments as required by leadership to support the evolving objectives of the Special Operations Center.
Preferred Requirements
Age: Must be at least 21 years of age or older.
Experience: 3+ years of experience in a Security Operations Center (SOC), 911 Command Center, or Asset Protection/Loss Prevention environment.
Schedule Flexibility: Demonstrated ability to manage a non-traditional or rotating schedule, with a history of reliability during peak operational periods (holidays, nights, and weekends).
Education: Associate’s degree in Criminal Justice, Emergency Management, or a related field (or equivalent professional experience).
Critical Thinking: Proven ability to resolve ambiguous or challenging situations under pressure while maintaining a focus on efficiency.
Communication: Exceptional verbal and written communication skills with the ability to brief executive leadership.
Technical Literacy: High proficiency in Google Workspace (Gmail, Drive, Sheets, etc.) and the ability to adapt to new security technologies.
Operational Maturity: Maintains a mission-focused professional demeanor, resolving challenges and interpersonal friction with an emphasis on operational goals rather than procedural technicalities.
You’ll get…
Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
HelloFresh is on a mission to change the way people eat, forever!
From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022.
HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.
Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.
Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs.
We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
Offices: Prinzenstraße 89, Berlin, Berlin 10969, DE · Prinzenstrasse 89, Berlin, Berlin 10969, DE · 41 Dovercourt Road, Unit 2, Toronto, Ontario M6J 3C2, CA · 60 Worship Street, London, London EC2A 2EZ, GB · 28 Liberty St, New York, New York 10005, US
Sourcing fresh and organic ingredientsCreating tasty and balanced recipesDelivering always for freeValuing customers' feedbackSustainable and nutritious mealsvaluing diversity and Striving to maintain an inclusive environmentSubscription ServiceEducationFood Delivery
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There are currently 5,312 open management & leadership positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
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