Cape Town, Western Cape, South Africa · Hybrid
IMA is a creative agency that builds brands people want to be part of. We are seeking an experienced, strategic Senior Traffic & Resource Manager to join our Operations team. This role will lead traffic management across…
Skills: Traffic Management, Resource Planning, Capacity Modeling, Stakeholder Management, Process Improvement
Cape Town, Western Cape, South Africa · On-site
$662k–$779k/yr
Communications and Relationship Manager Payclass 10 (Fixed Term Contract T2 – 3 years) BIOGRIP Faculty of Science The Biogeochemistry Research Infrastructure Platform (BIOGRIP) was established in 2019 in terms of the Sou…
Skills: Science Communication, Relationship Management, Content Creation, Digital Marketing, Storytelling
Cape Town, Western Cape, South Africa · On-site
Shape the product. Drive the numbers. Build the partnerships. At Runway, buying is more than placing orders. It's about spotting opportunities before everyone else does, building strong supplier relationships, negotiatin…
Skills: Commercial Negotiation, Category Management, Retail Mathematics, Margin Management, Stock Optimisation
Cape Town, Western Cape, South Africa · Hybrid
Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the g…
Skills: Tax Operations, Strategic Leadership, FATCA/CRS, US Withholding Tax, SLA Management
Cape Town, Western Cape, South Africa · On-site
Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the g…
Skills: React, Next.js, TypeScript, Frontend Architecture, Technical Leadership
PinnacleCape Town, Western Cape, South Africa · On-site
Job Purpose The Business Development Manager is a key driver of business growth within Pinnacle's Commercial Sales Division, specifically in the Cape region. This role is responsible for building and maintaining strong, …
Skills: Business Development, Account Management, Sales Negotiation, Lead Generation, Tender Management
PinnacleCape Town, Western Cape, South Africa · On-site
Job Purpose The overall purpose of this position is to develop and maintain long‑term, valued-driven relationships with customers by consistently delivering exceptional service and proactive support. Drive sustainable sa…
Skills: Account Management, Channel Sales, IT Sales, Cold Calling, Up-selling
Cape Town, Western Cape, South Africa · On-site
$531k–$625k/yr
COMMUNICATIONS MARKETING COORDINATOR (Payclass 09) Properties and Services COMMERCIAL DEVELOPMENT (COMDEV) The Commercial Development (ComDev) department, a division of the Properties and Services (P&S) at UCT, invites a…
Skills: Digital Marketing, Social Media Management, Brand Management, Content Creation, Market Analysis
Cape Town, Western Cape, South Africa · Hybrid
Role Overview: The Relationship Manager is a key support role within Currency Partners’ Cape Town Distribution Team, working closely alongside the Business Consultants to ensure partners and clients receive a consistentl…
Skills: Relationship Management, CRM Management, Financial Services, Foreign Exchange, Client Servicing
Cape Town, Western Cape, South Africa · Hybrid
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading a…
Skills: SQL, PowerBI, SSRS, SSIS, SSAS
Cape Town, Western Cape, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Client Relationship Management, Financial Services, Relationship Banking, Stakeholder Management, Analytical Thinking
Cape Town, Western Cape, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Client Relationship Management, Financial Services, Relationship Banking, Cross-functional Expertise, Stakeholder Management
Cape Town, Western Cape, South Africa · Hybrid
Role Purpose: We’re looking for IT Administration Graduates to join our Operations team at Solid Systems. This role is ideal for graduates who enjoy structure, coordination, problem-solving, and working with people, and …
Skills: Operations Support, Technical Coordination, Customer Success, Ticket Lifecycle Management, Documentation
Cape Town, Western Cape, South Africa · Hybrid
Customer Success Manager Department: Customer Success Location and Contract Types: Cape Town (6 Month Contract > Permanent) About RoomRaccoon RoomRaccoon is a fast-growing hospitality SaaS company building one powerful p…
Skills: Customer Success Management, Account Management, Strategic Consultation, Upselling, Churn Mitigation
Cape Town, Western Cape, South Africa · On-site
About the role We are looking for a dynamic, results-driven Media Sales Executive to join our commercial team in Cape Town ahead of a major upcoming sports tournament. This is a dual-function role that combines advertisi…
Skills: Media Sales, Broadcast Advertising, Subscription Marketing, Business Development, Account Management
Cape Town, Western Cape, South Africa · Hybrid
About the role As a VIP Account Manager at Sporty, you will build and maintain strong relationships with our high-value clients, ensuring their satisfaction and overall experience. You will be responsible for providing p…
Skills: Account Management, Relationship Building, Customer Retention, Data Analysis, Problem Solving
Cape Town, Western Cape, South Africa · Hybrid
Company Description Labournet is a proudly South African company with over 28 years of innovation in payroll, HR, and employment legislative compliance. We are driven by our mission to change the world of work by simplif…
Skills: Training Needs Analysis, WSP/ATR Submissions, SETA Compliance, Stakeholder Engagement, Client Retention
Cape Town, Western Cape, South Africa · On-site
Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 20…
Skills: Sales Planning, Revenue Growth, Market Analysis, Customer Relationship Management, Distributor Management
Cape Town, Western Cape, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Risk Management, Analytical Thinking, Problem Solving, Collaboration, Financial Analysis
Cape Town, Western Cape, South Africa · Hybrid
Role Overview: The Business Consultant is responsible for driving revenue growth by supporting Partners and their clients with cross-border fund transfers into and out of South Africa. The role focuses on building strong…
Skills: Foreign Exchange, Business Development, Relationship Management, Sales Pipeline Management, KYC
Cape Town, Western Cape, South Africa • Hybrid
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Lead the agency's traffic function by developing resourcing frameworks, prioritisation processes, and delivery schedules. Coordinate across Creative, Account, and Production teams to ensure projects are delivered on time and within budget.
Requires a proven track record of senior-level traffic or resource management within a creative agency environment. Must be proficient in capacity planning tools and advanced spreadsheet software with strong stakeholder influence skills.
IMA is a creative agency that builds brands people want to be part of. We are seeking an experienced, strategic Senior Traffic & Resource Manager to join our Operations team. This role will lead traffic management across the agency, ensuring projects are delivered on time, on budget and to a consistently high standard. You will own resource planning, process development and cross-team coordination to enable creativity to thrive within operational guardrails.
Career Growth: A senior leadership position with scope to shape agency-wide delivery practices within an award-winning, people-first creative agency.
Recognition: A values-led culture where strategic contribution is recognised and supported.
Autonomy & Support: Ownership of traffic, resourcing and process improvement with the backing of a collaborative leadership team.
Real Impact: A visible role that directly improves delivery reliability, team wellbeing and client satisfaction.
Our Culture: OWN IT, BUILD TRUST, STAY HUNGRY
As Senior Traffic & Resource Manager, you will lead and evolve the agency’s traffic function. You will develop and maintain robust resourcing frameworks, prioritisation processes and delivery schedules while working closely with Studio, Account, Production and People teams. This role requires a pragmatic, data-informed approach, excellent stakeholder management and a passion for improving how work flows through a busy creative agency.
Strategy & Leadership: Define and implement traffic strategy, setting standards, KPIs and operating rhythms to improve predictability and throughput.
Resource Planning: Build and maintain capacity models, manage allocation of internal teams and external suppliers, and anticipate resourcing gaps.
Scheduling & Prioritisation: Own the end-to-end scheduling process, facilitate prioritisation conversations and ensure clear, realistic timelines across projects.
Process Improvement: Identify bottlenecks and introduce scalable processes, tools and governance to increase efficiency while protecting creative time.
Cross-Functional Collaboration: Act as a central point of contact between Creative, Account Services, Production and People to align objectives and resolve conflicts.
Reporting & Insights: Produce regular delivery and capacity reports, use data to forecast demand and inform senior decision-making.
Team Development: Lead and mentor traffic coordinators and planners, fostering a culture of continuous improvement and service excellence.
Risk & Escalation Management: Proactively identify delivery risks, present mitigation plans and manage escalations to protect timelines and quality.
Financial & Commercial Management: Monitor resource allocation to ensure projects are delivered within budget and scope. Manage freelance spend and resource-related costs, providing regular utilisation and capacity reporting. Identify commercial risks and opportunities to improve operational efficiency and profitability.
Experience: Proven track record managing traffic, resourcing or project delivery in a creative, agency or production environment at a senior level.
Organised: Exceptional organisational skills with the ability to prioritise, run concurrent processes and meet tight deadlines.
Analytical: Comfortable working with capacity planning tools and utilisation data, leveraging insights to drive resourcing decisions, forecasts and operational performance.
Stakeholder Management: Strong communicator able to influence across all levels and disciplines with diplomacy and clarity.
Systems Skills:Advanced proficiency in Google Sheets and Microsoft Excel, including reporting, forecasting and capacity planning. Practical experience with project management, resource planning or traffic systems (e.g. Workfront, Monday, Float, TeamGantt or equivalent), and competent with Microsoft Office / Google Workspace.
Discretion: Ability to handle confidential commercial and resourcing information professionally.
Right to Work: The legal right to work in SA, with flexibility for occasional out-of-hours collaboration when required.
Experience leading small teams and developing traffic or delivery capability across multiple disciplines.
Familiarity with agency finance and budget management processes.
Knowledge of agile or hybrid delivery methods applied to creative production.
We welcome applications from people of all backgrounds, perspectives, and experiences. If this role sounds like a good fit, we’d love to hear from you.
We are an equal opportunity employer. Preference will be given to suitably qualified candidates from designated groups in line with the company’s Employment Equity Plan.
Leading the influencer marketing industry—now as Media.Monks. Follow us there to stay updated.
Since 2010, IMA has been at the forefront of harnessing the power of international influencers. IMA has earned the reputation as expert in this upcoming field of online marketing. With tailored strategies and campaigns, IMA helps leading international brands to tell their story, building on the authority and reach of the top digital influencers. IMA’s database consists of over 19M of the best international influencers, across segments such as fashion, food, sports and lifestyle, as well as niches such as artists and more. IMA was also first mover in creating its own digital platform to improve matchmaking between brands and influencers. But also optimizing campaign results for brands, by working with daily dashboards in which we measure all aspects of influencer marketing campaign. We work all over the world but our head office is based in Amsterdam with a regional office in New York City, Los Angeles, London, Singapore, Shanghai and São Paulo where we work together with a 85-person strong team from over 20 different nationalities. In August of 2019 we merged with digital power house MediaMonks to be part S4 Capital Group (SFOR).
Offices: Danzigerbocht 41c, Amsterdam, North Holland 1013, NL · 80-90 8th Ave, Suite 201, New York, New York 10011, US · 1214 Abbot Kinney Blvd, Los Angeles, California 90291, US · St John Street, 42, London, England EC1M 4DL, GB · Niels Road, 69, Singapore, Singapore 69 Niels Road 088899, SG
There are currently 364 open management & leadership positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
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