Join #teamSOLID as an AI Coach Help people unlock the real value of AI. Are you passionate about helping people embrace new technology? Can you simplify complex ideas, coach with confidence, and inspire others to work sm…
Skills: Microsoft Copilot, Training, Coaching, Facilitation, Change adoption
Join the SOLID Team as our next Procurement Specialist If you are the kind of person who can turn moving parts into momentum, keep details sharp, and make clients feel confidently looked after, this role was built for yo…
Skills: Procurement, Order processing, Sales fulfilment, Hardware procurement, Software licensing
Role Purpose: We’re looking for IT Administration Graduates to join our Operations team at Solid Systems. This role is ideal for graduates who enjoy structure, coordination, problem-solving, and working with people, and …
City of Cape Town, Western Cape, South Africa · Hybrid
Entry level
Role Overview: To provide first-line technical support to internal and external users, ensuring timely resolution of IT-related issues, maintaining high customer satisfaction, and contributing to the overall efficiency a…
Skills: Technical Support, Troubleshooting, Customer Service, SLA Management, Digital Transformation
City of Cape Town, Western Cape, South Africa · Hybrid
Senior
Join the SOLID Team: We’re Hiring – IT Professional (Level 2) Are you the kind of IT professional who doesn’t just fix problems - you own them, solve them properly, and leave things better than you found them? Do you thr…
Skills: Microsoft 365, Azure, Active Directory, Exchange, Networking
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Full-time
bachelor degree, professional certificate
Wellbeing initiatives, Recognition programmes, Learning opportunities, Additional leave days
Posted 5d ago
~40 hrs/week
Responsibilities
Create and deliver engaging Microsoft Copilot training, workshops, and coaching sessions to help organizations adopt AI. Partner with internal teams to translate AI capabilities into practical, role-based use cases that drive business value.
Requirements
Requires a relevant tertiary qualification in IT/IS and proven experience in training, coaching, or change management. Candidates must possess strong knowledge of Microsoft 365 and hold specific Microsoft AI certifications.
Full job description
Join #teamSOLIDas an AI Coach
Help people unlock the real value of AI.
Are you passionate about helping people embrace new technology? Can you simplify complex ideas, coach with confidence, and inspire others to work smarter with Microsoft Copilot?
At Solid Systems, we're looking for an AI Coach to help organisations move beyond AI curiosity to real AI adoption. You'll work with business leaders, teams, and end users to transform the way they work by delivering practical, engaging learning experiences that connect Microsoft Copilot to real business challenges.
This isn't a traditional training role.We're looking for someone who can facilitate conversations, adapt to different audiences, bring workplace scenarios to life, and help people build the confidence to make AI part of their everyday work.
What you'll do
Create and deliver engaging Microsoft Copilot training, workshops, and coaching sessions.
Translate AI into practical, role-based use cases across different business functions.
Help users build confidence in prompting, collaboration, and everyday productivity.
Coach teams beyond the classroom to encourage lasting behaviour change and adoption.
Partner with our AI Enablement team and other departments to improve the AI Academy learning experience continuously.
Gather insights from clients and users to help evolve our learning journeys and AI offerings.
Collaborate with the AI Engineer and technical team to ensure training remains practical, relevant, and aligned with real client needs.
Requirements
What you need:
Relevant tertiary qualification in IT/IS or related field
Microsoft Trainer
Proven experience in training, coaching, facilitation, change adoption, learning and development, or a related role.
Strong working knowledge of Microsoft 365 applications and practical workplace productivity scenarios.
Microsoft Learn Copilot courses and Microsoft 365 fundamentals.
Strong facilitation, presentation, storytelling, and stakeholder engagement ability.
Confidence working with business leaders, directors, senior stakeholders, training delegates, and end users
Benefits
Why Solid Systems?
We believe technology should strengthen human connections, not replace them.
You'll join a collaborative, people-first team that's shaping how organisations adopt AI responsibly, confidently, and with real business impact.
You matter. Through our wellbeing initiatives, recognition programmes, learning opportunities, and additional leave days, we're committed to helping our people thrive, both professionally and personally.
If you're excited about helping people embrace AI and want to play a meaningful role in the future of work, we'd love to hear from you!
Related keywords
AI CoachMicrosoft CopilotMicrosoft 365AI AdoptionTrainingCoachingFacilitationChange ManagementLearning and DevelopmentPromptingProductivityAI EnablementMicrosoft LearnAB-730AB-900AB-731
Expert technology management, cyber security, guidance & support for businesses in South Africa and the United Kingdom
Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2003
Headquarters
Cape Town, WP
LinkedIn followers
3,094
At Solid Systems, we believe technology should make people's lives better - not busier, noisier, or more disconnected.
Since 2003, we’ve helped organisations in the UK and South Africa use technology in a way that’s practical, secure, and deeply human.
With offices in London, Cape Town, and Johannesburg, we partner with businesses that run on Microsoft 365 and want their people operating at their best.
Today, that means helping leaders move from AI noise to real adoption.
We specialise in secure, governed Microsoft Copilot adoption, turning licences into daily habits, clearer thinking, and better decisions. Copilot isn’t another app. It’s an AI layer across the tools your people already use. Our job is to help your teams use it well, safely, and with confidence.
Our services include:
• Managed and co‑managed IT services
End‑to‑end IT partnership or support for
With offices in London, Cape Town, and Johannesburg, we specialise in delivering human-centric IT and Cyber Security solutions for organisations that rely on Microsoft 365. Our goal is to make technology feel seamless, supportive, and aligned with your business’s unique needs.
Our services include:
- Fully managed and co-managed IT services — Whether you have an internal IT team or none at all, we act as your trusted technology partner. From IT support, cybersecurity, vendor coordination, and procurement to user onboarding and offboarding, we handle the full scope of your business’s IT management.
- Microsoft Cloud Solutions — We help businesses unlock the full potential of Microsoft Azure and Microsoft 365, offering everything from cloud migration to optimisation and day-to-day management.
- Expert cybersecurity guidance — Proactive, strategic protection tailored to the Microsoft 365 ecosystem and designed to address the ever-evolving landscape of cyber threats.
- Exceptionally human IT support — Support that’s personal, responsive, and built around real problem-solving. We speak human, not jargon.
Offices: 128 Strand Street, SOHO On Strand, Cape Town, WP 8005, ZA · 2 Venus Street, Dynamic Technologies House, Melrose, Gauteng 2196, ZA · 7 Flower Lane, London, England NW7 2HU, GB
Expert technology management, cyber security, guidance & support for businesses in South Africa and the United Kingdom
Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2003
Headquarters
Cape Town, WP
LinkedIn followers
3,094
At Solid Systems, we believe technology should make people's lives better - not busier, noisier, or more disconnected.
Since 2003, we’ve helped organisations in the UK and South Africa use technology in a way that’s practical, secure, and deeply human.
With offices in London, Cape Town, and Johannesburg, we partner with businesses that run on Microsoft 365 and want their people operating at their best.
Today, that means helping leaders move from AI noise to real adoption.
We specialise in secure, governed Microsoft Copilot adoption, turning licences into daily habits, clearer thinking, and better decisions. Copilot isn’t another app. It’s an AI layer across the tools your people already use. Our job is to help your teams use it well, safely, and with confidence.
Our services include:
• Managed and co‑managed IT services
End‑to‑end IT partnership or support for
With offices in London, Cape Town, and Johannesburg, we specialise in delivering human-centric IT and Cyber Security solutions for organisations that rely on Microsoft 365. Our goal is to make technology feel seamless, supportive, and aligned with your business’s unique needs.
Our services include:
- Fully managed and co-managed IT services — Whether you have an internal IT team or none at all, we act as your trusted technology partner. From IT support, cybersecurity, vendor coordination, and procurement to user onboarding and offboarding, we handle the full scope of your business’s IT management.
- Microsoft Cloud Solutions — We help businesses unlock the full potential of Microsoft Azure and Microsoft 365, offering everything from cloud migration to optimisation and day-to-day management.
- Expert cybersecurity guidance — Proactive, strategic protection tailored to the Microsoft 365 ecosystem and designed to address the ever-evolving landscape of cyber threats.
- Exceptionally human IT support — Support that’s personal, responsive, and built around real problem-solving. We speak human, not jargon.
Offices: 128 Strand Street, SOHO On Strand, Cape Town, WP 8005, ZA · 2 Venus Street, Dynamic Technologies House, Melrose, Gauteng 2196, ZA · 7 Flower Lane, London, England NW7 2HU, GB