Dalian, Liaoning, China · On-site
Global Service Desk Lead & APJ Contractual Operation Manager Description - The worldwide Customer Support team within HP Service organization delivers best in class support and care for HP's customers, from hardware to s…
Skills: IT Service Delivery, ITIL Framework, Artificial Intelligence, LLM, Knowledge Base
Bengaluru, Karnataka, India · On-site
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright, and self-driven people. The Senior Program Manager at WHS Central Programs Team in India will build proce…
Skills: Program Management, People Management, Process Improvement, Data Analysis, Stakeholder Management
Bengaluru, Karnataka, India · On-site
Summary of Position: We are seeking a Lead Technical Architect / Principal Software Engineer with 9+ years of experience in designing and modernizing enterprise-scale applications. The role requires strong architectural …
Skills: C#, Python, SQL, Microservices Architecture, AWS
Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
Team Lead - Reference Data Technology Job Title Team Lead - Reference Data Technology About Millennium Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation an…
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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
Location: Bengaluru, Karnataka | Work Mode: In-Office Finkraft.ai is an AI + fintech company solving real enterprise finance problems — GST/VAT recovery, travel-invoice reconciliation, compliance, and AI-led financial wo…
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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
$200k–$250k/yr
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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
Senior Supply Planner - SAP IBP Description - Job Summary At HP, we create technology that inspires ambitious minds. Our Supply Chain is one of the most respected and innovative in the world, supporting HP’s commitment t…
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Bengaluru, Karnataka, India · On-site
, India Job Family Group: Finance Worker Type: Regular Posting Start Date: June 22, 2026 Business Unit: Finance Experience Level: Experienced Professionals Job Description: What’s the role The Process Excellence Manager …
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Gurgaon, Haryana, India · On-site
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Skills: Infrastructure Design, Strategic Thinking, Problem Solving, Analytical Skills, Stakeholder Management
Bengaluru, Karnataka, India · Hybrid
Job Title: International Associate Regulatory Affairs Director I Global Career Level: E1 Role Type: Individual Contributor for International Markets About AstraZeneca AstraZeneca is a global, science-led, patient-focused…
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Bengaluru, Karnataka, India · On-site
About Finkraft Finkraft.ai is an AI-first financial-automation company. We take the messiest layer of enterprise travel and tax — invoices, entity identities and indirect-tax recovery — and turn it into clean, compliant,…
Skills: Business Strategy, Commercial Ownership, Partnership Management, Product Roadmap Scoping, VAT Recovery
Bengaluru, Karnataka, India · On-site
About Finkraft Finkraft.ai is an AI-first financial-automation company. We turn the hardest layer of enterprise travel and tax — invoices, identities and indirect-tax recovery — into clean, compliant, recoverable data fo…
Skills: Partnership Management, Deal Closing, Business Development, Hospitality Networking, Revenue Share Modeling
Bengaluru, Karnataka, India · On-site
Location: Bengaluru, Karnataka | Work Mode: In-Office Senior Executive Assistant — Finkraft.ai HSR Layout, Bengaluru · Full-Time · In-Office · Reports to Founder & CEO About Finkraft Finkraft automates GST reconciliation…
Skills: Executive Support, Calendar Management, Stakeholder Coordination, External Communications, Ghostwriting
Bengaluru, Karnataka, India · On-site
Location: Bengaluru, Karnataka | Work Mode: In-Office Associate Chief of Staff — Finkraft.ai HSR Layout, Bengaluru · Full-Time · In-Office · Reports to Chief of Staff / Founder & CEO About Finkraft Finkraft automates GST…
Skills: Market Research, Data Analysis, Project Tracking, Financial Modeling, Stakeholder Management
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Lead the Global Service Desk strategy and manage remote support services for the APJ theatre across Print and Personal Systems portfolios. Oversee operational performance, cost, and the transformation of service desk operations using AI solutions.
Requires extensive experience in IT service delivery based on the ITIL framework and a strong understanding of AI applications for help desks. Must possess advanced leadership skills, financial expertise, and the ability to drive change across cross-functional executive levels.
The worldwide Customer Support team within HP Service organization delivers best in class support and care for HP's customers, from hardware to service and solutions. Powered by our customer-centric culture, we create differentiated experiences across the globe in professional services delivery, customer care centers, onsite and channel support. We operate with a strong focus on sustainability and driving a culture of empowerment, diversity, equity, inclusion, talent, and future ready development.
Within the Customer Care Centers organization, the Global Remote Support team provides account centric remote service delivery to all customers buying managed services across the Print and Personal System portfolio.
The APJ Contractual Remote Support Operation Manager and Global Service Desk Lead will manage of team of operation leaders, will be accountable for service performance and cost for the APJ Theatre as well as driving global Service Desk strategy within Customer Care Center organization. He will be leading teams across Bangalore and Dalian delivery centers.
Responsibilities:
Knowledge and Skills:
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
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