Annapolis Junction, Maryland, United States · On-site
$124k–$161k/yr
Senior
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastr…
Skills: Service desk management, Team leadership, Problem resolution, SLA management, Data analysis
Annapolis Junction, Maryland, United States · On-site
$104k–$166k/yr
Senior+
Responsibilities Peraton is seeking a cleared and experienced Contracts Administration Advisor to join our elite Contracts team supporting some of the nation's most sensitive and high-priority programs. This is a unique …
Skills: Contracts Administration, Government Contracting, FAR, DFARS, Proposal Development
Annapolis Junction, Maryland, United States · On-site
$255k–$345k/yr
Senior+
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Executives …
Annapolis Junction, Maryland, United States · On-site
$140k–$190k/yr
Senior
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Program Del…
Annapolis Junction, Maryland, United States · On-site
$183k–$247k/yr
Senior+
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Solutions Job Qualifica…
Annapolis Junction, Maryland, United States · On-site
Entry level
Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for o…
Skills: Sales, Operations management, Customer service, Business development, Fleet management
Annapolis Junction, Maryland, United States · On-site
$75k–$150k/yr
Senior
Position Title: Contracts Manager Location: Annapolis Junction, MD Reports To: CEO / COO Job Type: Full-time Clearance Requirement: TS/SCI with Polygraph Summary: As a Contracts Manager, you will serve as a trusted busin…
Skills: Federal Contracting, FAR, DFARS, Contract Negotiation, Subcontract Management
Annapolis Junction, Maryland, United States · On-site
$112k–$179k/yr
Senior
Responsibilities Peraton is seeking a Cyber Project Manager / Agile Scrum Master to support our customer onsite in Annapolis Junction, MD. The Cyber Project Manager / Agile Scrum Master needs to be able to lead complex c…
Annapolis Junction, Maryland, United States · On-site
$134k–$241k/yr
Senior+$700M raised
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of v…
Skills: Program management, Cybersecurity, Contract management, Subcontract management, Finance
Sr. Control Account Manager (CAM) TS/SCI Polygraph
Annapolis Junction, Maryland, United States · On-site
$139k–$251k/yr
Senior+
Senior Control Account Manager (CAM) Leidos has an exciting and challenging opportunity for a Sr. Control Account Manager (CAM) in our Intel Sector’s Cyber & Analytics Business Area (CABA). Our talented team is at the fo…
Skills: Control Account Management, Earned Value Management, Agile Development, Financial Performance Management, Budget Oversight
Annapolis Junction, Maryland, United States · On-site
$121k–$212k/yr
Senior$1.7B raised
Worker Type Regular Job Description Summary We are seeking an experienced Manager – Financial Analysis and Reporting to join our Finance team supporting the Intelligence and Operations Solutions (IOS) Business Unit. This…
Skills: Financial analysis, Budgeting, Forecasting, Project control, Federal contracting
Annapolis Junction, Maryland, United States · On-site
$116k–$210k/yr
Senior+
Leidos is seeking a Sr. Release Train Engineer (RTE) to support a high-performing agile program leveraging the Scaled Agile Framework (SAFe). This role is part of a large, fast-paced effort delivering mission-critical ca…
Annapolis Junction, Maryland, United States · On-site
$165k–$185k/yr
Senior
Kokosing (www.kokosing.biz) is one of America's 50 largest General Contractors and services a broad spectrum of clients in both the private and public business sectors. Kokosing's services include heavy civil/industrial …
Skills: Fleet management, Strategic leadership, Maintenance management, Capital budgeting, Data analytics
Annapolis Junction, Maryland, United States · Hybrid
$74k–$129k/yr
Mid level$1.7B raised
Worker Type Regular Job Description Position Title: Executive Assistant, Intelligence Operations & Solutions Summary We are seeking an Executive Assistant to support the VP, Intelligence Operations & Solutions (IOS) Busi…
Building Envelope Division Manager - Annapolis Junction, MD
Annapolis Junction, Maryland, United States · On-site
$100k–$150k/yr
Senior+
Position Summary Hillis-Carnes Engineering Associates (HCEA) is seeking an experienced and motivated Building Envelope Division Manager to lead and grow our Building Envelope Consulting and Testing practice. This positio…
Skills: Building Envelope Consulting, Project Management, Technical Leadership, Quality Assurance, Roofing Systems
Annapolis Junction, Maryland, United States · Hybrid
$165k–$205k/yr
Senior+$1.2B raised
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he…
Annapolis Junction, Maryland, United States · On-site
Senior+
At NetSage, we are more than a government contractor—we are a mission-focused partner dedicated to advancing national security through exceptional cyber expertise. We believe our success begins with our people, which is …
Skills: Systems Engineering, Offensive Cybersecurity, Zero Trust, Vulnerability Assessments, Technical Leadership
Annapolis Junction, Maryland, United States · On-site
$71k–$149k/yr
Senior$1.5B raised
Job Title: Knowledge Manager Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type…
Skills: Knowledge Management, SharePoint, Confluence, Systems Engineering, Technical Writing
Northrop Grumman Mission Systems, Inc.
Systems Engineering Manager 2
Annapolis Junction, Maryland, United States · On-site
$147k–$220k/yr
Senior+
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: SCI TRAVEL: Yes, 25% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities…
Skills: Systems Engineering, Technical Leadership, Staffing Management, Mentoring, Coaching
Annapolis Junction, Maryland, United States · On-site
Senior+
Kokosing (www.kokosing.biz) is one of America's 50 largest General Contractors and services a broad spectrum of clients in both the private and public business sectors. Kokosing's services include heavy civil/industrial …
Skills: Business development, Strategic planning, Client relationship management, CRM software, Proposal development
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$124k–$161k/yr
Full-time
bachelor degree
Medical plan options, Health savings accounts, Dental plan, Vision plan, 401(k) plan with company match, Paid time off
Posted 16d ago
~40 hrs/week
Responsibilities
The manager will lead the Operations/Capabilities Service Desk team, overseeing approximately 100 staff members including agents and schedulers. They are responsible for facilitating problem resolution, analyzing performance data, and ensuring high client satisfaction through effective service delivery.
Requirements
Candidates must possess a Bachelor's degree, at least 5 years of related experience, and an active TS/SCI with Polygraph clearance. Additionally, a DoD 8570 IAT Level II certification is required to meet the technical and security standards of the role.
Full job description
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Collaboration, Hiring, Planning, Problem Resolution, Service Level Agreement (SLA)
Certifications:
CompTIA Security+ CE | CompTIA - CompTIA
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
INFORMATION SYSTEMS MANAGER
Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as an Information Systems Manager for a career where your growth is just as important as the mission you support.
MEANINGFUL WORK AND PERSONAL IMPACT Manager will lead the Operations/Capabilities Service Desk/Tier 1 team and will be responsible for the following: ● Manages approximately 100 team members to include Tier 1 Phone, Live Chat Agents, Web Queue, Telephone Operators and VTC Schedulers with a strong emphasis on training. ● Manages tasks, projects and operations as well as business goals. ● Facilitates problem resolution and delivery of services to the end users and maintains high client satisfaction rating. ● Analyzes call and chat data, determines trends and collaborates with Tier 2, Problem Resolution, AMs, other Operations Organizations and GDIT Business Areas to assemble necessary information to resolve issues.
● Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Makes recommendations for salary increases, transfers and terminations to manager.
● Participate in planning and rollout of new systems, tools, and processes affecting the service desk.
● Handle escalated customer issues, ensuring prompt resolution and professional communication.
● Lead, mentor, and coach Tier 1 analysts; provide regular feedback, training, and performance reviews.
WHAT YOU’LL NEED TO SUCCEED ● Education: Bachelor of Arts/Bachelor of Science ● Experience: 5+ years of related experience ● Security clearance level: TS/SCI w/Poly ● US citizenship required
● Certification Required: DoD 8570 IAT Level II certified
● Location: Annapolis Junction, MD
● Some travel will be required ● Role requirements:
Experience working with customer technology and support requirements
Experience working with the technology industry
ITIL Foundations v3 certification preferred.
Must have an adaptive management style to respond to changing business demands and client environment.
Possess strong communications skills to effectively interact with team members, all levels of management within the company and the client.
Possess problem-solving skills to detect and resolve technical problems.
Possess a high degree of flexibility and availability to respond to service restoration activities in support of the operational environment.
Must be able to work under pressure and make decisions that meet the needs of the client while maintaining the scope of the service within contract guidelines.
Requires a high level of knowledge of established processes and procedures in the area of Operations.
Must be able to adjust processes as necessary to meet Service Level Agreements (SLAs), and drive First Contact Resolution (FCR).
Tier 1 help desk experience including leadership role
Basic networking, OS, and application troubleshooting
GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
#GlobalServices
The likely salary range for this position is $124,093 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Onsite
Work Location:
USA MD Annapolis Junction
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at
GDIT is a global technology and professional services company that delivers solutions, technology and mission services to every major agency across the U.S. government, defense and intelligence community.
Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading capabilities in digital modernization, AI, cyber, and software development.
GDIT is part of General Dynamics, a global aerospace and defense company. We have shared our customers’ sense of purpose for over half a century and have a unique understanding of their missions, complex environments, and a rapidly changing world.
Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Offices: Falls Church, Virginia 22042, US
Enterprise ITNetwork Systems IntegrationProfessional and Technical ServicesTraining and Simulationinformation technologyDefenseCybersecurityCloud ComputingArtificial IntelligenceQuantum Computing
How much do Management & Leadership jobs in Annapolis Junction, MD pay?
Based on 63 listings with disclosed salaries, most management & leadership jobs in Annapolis Junction, MD pay between $93k–$219k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Annapolis Junction, MD right now?
There are currently 69 open management & leadership positions in Annapolis Junction, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Annapolis Junction, MD?
Companies currently hiring include Peraton, Leidos, Acclaim Technical Services, Booz Allen Hamilton, General Dynamics Information Technology, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Annapolis Junction, MD?
Yes — 5 of the 69 open management & leadership positions offer remote or hybrid work (0 remote, 5 hybrid).
How do I apply for Management & Leadership jobs in Annapolis Junction, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.