Introduction Move the world with us! AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of th…
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Full-time
Competitive salary, Comprehensive benefits package, Online learning library, Professional training opportunities, Employee support programs, Paid volunteer hours
Posted 14d ago
Apply by Jul 29
~40 hrs/week
Responsibilities
The Operations Agent is responsible for coordinating daily import and export ocean freight shipments, including documentation, scheduling, and billing. They must also manage customer communications, resolve shipment issues, and ensure compliance with regulatory requirements.
Requirements
Candidates must have a minimum of 2 years of experience as an Ocean Freight Forwarder and be fluent in both English and Polish. Strong PC skills and the ability to work in a fast-paced environment are essential.
Full job description
Introduction
Move the world with us!
AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!
Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!
Overview
The Operations Agent Ocean is responsible for coordinating the day-to-day import/export of international ocean freight forwarding shipments into and out of the EU across all modes of international transportation based upon customer requests.
Responsibilities
Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating to ensure the customer’s request is satisfied
Prepare profitable quotations accurately
Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures, and arrivals in a timely manner
Coordinate the day-to-day import and/or export of products, including reviewing orders and documents
Track and communicate all delays, damages, problems and work to resolve customer issues
Responsible for all aspects of ocean international operations such as customer service, data entry of shipments, operations and billing
Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification
Identify and rectify if a shipment has deviated from its schedule
Coordinate recovery/delivery schedules with various cartage agents and international partners
Partner with local sales teams to communicate problems to customers, international partners, and other stations, as needed
Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met
Ensure all shipments are properly billed within company guidelines and timelines
Process and comply with all requirements listed by regulatory agencies
Network with corresponding departments to ensure files are billed and posted prior to end of month
Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable)
Contribute actively to a healthy and secure work environment by reporting unsafe/ unsecure/ unhealthy conditions and possible improvements
Qualifications
min. 2 years of experience as a Ocean Freight Forwarder
Utilizes established procedures but decides action within task
Must be able to perform in a fast pace / high volume work environment
Attention to detail
Problem Solving
Fluent oral and written English and Polish is a must
Strong PC skills (Windows, Microsoft Office applications) preferred
Cargo Wise Software experience a plus
ITAR, Dangerous Goods or TSA work experience / regulations
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarding company headquartered in Chicago USA. For more than 40 years, customers have relied on AIT as an industry leader for supply chain solutions with a consultative approach, a global network and trusted partners in virtually every industry. These include aviation, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by sustainable, user-friendly technology, AIT's flexible business model enables customized door-to-door deliveries by sea, air, land and rail - on time and on budget. With experienced teammates, in more than 100 global locations across Asia, Europe, India and North America, AIT offers full-service options, these include customs brokerage, warehouse management and all-round worry-free services.
What AIT Can Offer You
We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:
Access to an online learning library and regular training opportunities to support your professional growth
Employee support programs focused on your well-being
Five paid volunteer hours per year, giving you time to make a difference
Exclusive employee discounts through Deel, adding extra perks to your everyday life
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Headquarters
Itasca, Illinois
LinkedIn followers
73,778
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes end-to-end deliveries via sea, air, ground and rail — on time and on budget. With expert teammates staffing more than 170 worldwide locations in Asia, Europe, the Middle East and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more at www.aitworldwide.com.
Our Mission
At AIT, we provide solutions to earn our customers' trust, leveraging our products, regions and vertical markets, all backed by a high-performance culture.
Our Vision
Become the global logistics provider respected for delivering a world-class experience.
Offices: 2 Pierce Pl, Suite 2100, Itasca, Illinois 60143, US
How many Logistics jobs are open in Warsaw, Poland right now?
There are currently 518 open logistics positions in Warsaw, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Warsaw, Poland?
Companies currently hiring include DSV - Global Transport and Logistics, InPost Group, Jerónimo Martins, A.P. Moller - Maersk, Allegro, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Warsaw, Poland?
Yes — 214 of the 518 open logistics positions offer remote or hybrid work (38 remote, 176 hybrid).
How do I apply for Logistics jobs in Warsaw, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.