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$22/hr–$24/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, AD&D Insurance, Critical Illness Insurance, Short Term Disability
Posted 17d ago
~40 hrs/week
Responsibilities
Manage incoming and outgoing calls to schedule daily routes for technicians and dispatch service calls for fire equipment. Build sustainable customer relationships and handle complaints to provide effective solutions.
Requirements
Requires a high school diploma and proficiency in Microsoft Office with a minimum typing speed of 40 wpm. Candidates must possess strong communication skills and the ability to handle multiple priorities in a fast-paced environment.
Full job description
Coordinator I - Fire Equipment Service
Scheduling & Routing Administrative Coordinator
Full-Time 40 hours per week
M-F, 8am-5pm
Job Responsibilities:
Manage incoming / outgoing calls for Fire Equipment
Scheduling of daily routes for assigned technicians and dispatch service calls
Identify and assess customers’ needs to achieve satisfactory solutions
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods / tools
Handle customer complaints, provide appropriate solutions, and alternatives
Follow communication procedures, guidelines, and policies
Additional tasks as needed to assist the department
On-Call rotation option - once fully trained, can participate in on-call program for additional hours
Job Requirements:
Strong phone contact handling skills and active listening
Excellent communication and presentation skills required to work with customers, technicians, sales personnel, and managers
Must be able to multi-task & have multiple priorities
Computer Literate – Typing 40 wpm minimum. Accuracy is essential.
Working knowledge of Microsoft Office products (Outlook, Word, and Excel primarily)
Google Maps, ability to pull directions
Scheduling history
Strong Customer Service skills
Consistent and dependable attendance
Strong organizational skills
Positive Attitude
Knowledge of Chicagoland area
Other Qualifications:
Physical requirements: ability to sit or stand for several hours at a time; move about the office with ease; ability to kneel, bend, squat, and balance; and lift or move up to 20-pounds
Requires reliable sight, hearing, verbal communication and touch
Must be committed to creating value in the service department
Integrity that aligns with Fox Valley Fire & Safety’s company values
Education
High School Diploma or Equivalent
Compensation & Benefits: Fox Valley Fire & Safety Co. offers competitive benefits, including comprehensive medical/dental/vision insurance available on day one of hire. Additional ancillary benefits such as AD&D, critical illness insurance, STD & LTD, employer-paid life insurance policy and 401k with company match. We are 100% employee owned - after one year of employment, employee is eligible for the company ESOP. This role offers a starting pay range of $22-$24 per hour, paid in biweekly installments based on experience.
#INDFVF
Related keywords
Fire Equipment ServiceSchedulingRoutingDispatchCustomer ServiceMicrosoft OfficeOutlookWordExcelGoogle MapsChicagoland AreaAdministrative CoordinationESOPFire & Safety
You can rely on Fox Valley Fire & Safety for all of your life and property protection systems.
Industry
Facilities Services
Company size
201-500 employees
Founded
1960
Headquarters
Elgin, Illinois
LinkedIn followers
1,541
The authoritative source for customized fire and safety protection. At Fox Valley Fire & Safety, we are full service fire and safety specialists serving Chicagoland, Northern Illinois, and Northwest Indiana.
Our specialties include: Installation, Service and Inspections of Fire Alarm Systems, 24-Hour Monitoring, Fire Extinguishers, Ansul Systems, Emergency & Exit Lighting, Security Systems, Card Access Systems, CCTV Systems, Engineered Fire Suppression Systems, Vehicle Fire Suppression Systems, Sprinkler Service, and On-Site Fire Safely Training.
Fox Valley Fire & Safety is the one company that does it all. We meet all of the fire and safety needs of our customers from on-site surveys, design, engineering, installation, monitoring, service, inspection and repairs, to the testing required to assure compliance with local codes. Our technicians are well-trained, uniformed, licensed professionals.
Whether you are a small business owner or contractor, a large commercial, industrial or institutional corporation, our goal is to simply deliver the best fire and life safety products and services in the market. As a leader in the life and property protection industry, Fox Valley Fire & Safety has the resources to provide you with the response you expect and the quality customer service you deserve.
We provide 24-Hour Emergency Service.
Offices: 2730 Pinnacle Drive, Elgin, Illinois 60124, US
Based on 2385 listings with disclosed salaries, most logistics jobs in Illinois pay between $60k–$132k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Illinois right now?
There are currently 12,141 open logistics positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Illinois?
Companies currently hiring include Domino's, Dollar Tree Stores, Lowe's Companies, Inc., O'Reilly Auto Parts, RJW Logistics Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Illinois?
Yes — 744 of the 12141 open logistics positions offer remote or hybrid work (166 remote, 578 hybrid).
How do I apply for Logistics jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.