Romulus, Michigan, United States · On-site
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsi…
Skills: Customer Service, Operations, Sales, Oral Communication, Written Communication
Romulus, Michigan, United States · On-site
Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or cat…
Skills: Catering Management, Event Planning, Client Relationship Management, Staff Training, Budget Management
Romulus, Michigan, United States · On-site
$23.50 / hour Comprehensive Benefits 401K Company Match Employee Meal Plan Employee Assistance Program SSP America operates multiple restaurants in the Detroit Metropolitan Wayne County Airport. The Sushi Chef will be re…
Skills: Sushi Preparation, Sashimi Preparation, Fish Handling, Food Safety, Sanitation Techniques
Romulus, Michigan, United States · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Guest Relations, Time Management, Attention To Detail
Romulus, Michigan, United States · On-site
Hiring for the following schedule: Sunday: 2pm - 10:30pm Monday: 2pm - 10:30pm Tuesday: Off Wednesday: 6:30am - 2:30pm Thursday: Off Friday: 6:30am - 2:30pm Saturday: 6:30am - 2:30pm The Wine Associate is responsible for…
Skills: Customer Service, Wine Expertise, Upselling, Point Of Sale Systems, Cash Handling
Romulus, Michigan, United States · On-site
$16/hr–$18/hr
FOOD & BEVERAGE SUPERVISOR - Romulus Athletic Center ROM SFM, LLC LOCATION: Romulus, MI DEPARTMENT: FOOD & BEVERAGE REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (NON-EXEMPT) ABOUT THE COMPANY: Romulus Athletic Center is…
Skills: Leadership, Customer Service, Food Safety, Sanitation, Inventory Management
Romulus, Michigan, United States · On-site
We are hiring immediately for full time JANITOR positions. Location: Delta Sky Club - 2642 World Gateway Place Detroit, MI 48242 Note: online applications accepted only. Schedule: Full time schedule; 9:00 PM - 5:30 AM. D…
Skills: Janitorial Services, Floor Cleaning, Sanitization, Waste Disposal, Carpet Shampooing
Romulus, Michigan, United States · On-site
Job Description $18.50 / Hour Full-Time Free Parking Employee Meal Full Benefits SSP pays an average of 80% of the monthly premiums per coverage level. We also offer Dental, Vision, and several other voluntary plan cover…
Skills: Food Preparation, Portion Control, Kitchen Setup, Inventory Management, Food Safety
Romulus, Michigan, United States · On-site
Guest Service Agent (PM Shift) Location Holiday Inn | Detroit Romulus, MI Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. The company owns, operat…
Skills: Guest Relations, Check-in/Check-out, Reservation Management, Payment Processing, Billing
Romulus, Michigan, United States · On-site
$15/hr–$17/hr
JANITORIAL TEAM MEMBER - Romulus Athletic Center ROM SFM, LLC LOCATION: Romulus, MI DEPARTMENT: MAINTENANCE REPORTS TO: FACILITY MAINTENANCE MANAGER STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: Romulus Athletic Cent…
Skills: Janitorial Equipment Operation, Facility Maintenance, Waste Management, OSHA Standards, Safety Compliance
Romulus, Michigan, United States · On-site
$10/hr–$14/hr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Customer Service, Beverage Preparation, Cash Handling, Basic Math, Communication Skills
Romulus, Michigan, United States · On-site
Detroit Metropolitan Wayne County Airport (DTW) | Cash Operations & Finance Coordinator Location: Detroit Metropolitan Wayne County Airport (DTW) | On-Site | Full-Time | $24.00 / hour Be the engine behind the operation. …
Skills: Cash Handling, Bank Reconciliation, Accounts Payable, Financial Reporting, Microsoft Excel
Romulus, Michigan, United States · On-site
$17/hr–$17/hr
HEAD LIFEGUARD – Romulus Athletic Center ROM SFM, LLC LOCATION: Romulus, MI DEPARTMENT: AQUATICS REPORTS TO: GENERAL MANAGER STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: Romulus Athletic Center is a premier sp…
Skills: Leadership, Team Building, Customer Service, Patron Surveillance, Staff Scheduling
Romulus, Michigan, United States · On-site
For more than thirty years, Inspire Communities and its predecessor companies have developed, acquired, and managed manufactured housing communities nationwide. Today we are one of the country’s largest owners and operat…
Skills: Customer Service, Office Administration, Record Keeping, Microsoft Office, Data Entry
Romulus, Michigan, United States · On-site
Are you passionate about craft beer, delicious food, and providing exceptional customer service? Do you possess strong leadership skills and thrive in a fast-paced, energetic environment? If so, we have an exciting oppor…
Skills: Restaurant Management, Leadership, Inventory Management, Budget Management, Food Safety
Romulus, Michigan, United States · On-site
$14/hr–$16/hr
BIRTHDAY PARTY TEAM MEMBER – Romulus Athletic Center ROM SFM, LLC LOCATION: Romulus, MI DEPARTMENT: EVENTS REPORTS TO: OPERATIONS MANAGER STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: Romulus Athletic Center is…
Skills: Customer Service, Communication Skills, Multi-tasking, Cash Handling, Event Coordination
Romulus, Michigan, United States · On-site
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, acc…
Skills: Guest Relations, Check-in/Check-out, Cash Handling, Reservation Management, Front Office Systems
Romulus, Michigan, United States · On-site
$28/hr–$30/hr
Job Description Salary based on experience $28.00 - $30.00 per hour Comprehensive Benefits Package Career Progression Opportunities SSP America operates multiple restaurants at the Detroit Metropolitan Airport. The Human…
Skills: HR Administration, Employee Onboarding, Recruitment, TSA Background Checks, Benefits Administration
Romulus, Michigan, United States · On-site
$18/hr–$24/hr
Summary: Supervises and coordinates activities of workers engaged in cleaning and maintaining premises of commercial, industrial buildings by performing the following duties. Responsibilities include interviewing, hiring…
Skills: Supervision, Cleaning, Training, Scheduling, Performance Appraisal
Romulus, Michigan, United States · On-site
$90k–$94k/yr
Salary: $90000 - $94000 / yearly As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's larg…
Skills: Kitchen Management, Menu Planning, Food Safety, Sanitation, Catering
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The associate is responsible for resolving customer issues at the counter with high professionalism and managing the location's Net Promoter Score (NPS). They also provide guidance and coaching to staff to ensure corporate policies are followed and guest satisfaction is improved.
Candidates must have over 3 years of experience in customer service, operations, and sales. Strong communication, leadership, and problem-solving skills are required, with rental car experience being a plus.
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $16.00/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Hertz Global Holdings, Inc. is one of the world’s leading car rental and mobility solutions providers. Its subsidiaries, including The Hertz Corporation, and licensees operate the Hertz, Dollar, Thrifty, and Firefly vehicle rental brands, with more than 11,000 rental locations in 160 countries around the globe. The company also operates the Hertz Car Sales brand, which offers a range of quality, competitively priced used cars for sale online and at locations across the United States, and the Hertz 24/7 car-sharing business in Europe. Hertz pioneered the car rental industry, and the Hertz brand is one of the most recognized brands globally. For more than a century, Hertz has offered innovative, differentiated products in an effort to make every rental experience seamless and special. Customers choose Hertz for its wide selection of top-rated vehicles, for its free Hertz Gold Plus Rewards® loyalty program, and because of Hertz’s thousands of convenient locations.
Offices: 8501 Williams Road, Estero, FL 33928, US
There are currently 72 open hospitality positions in Romulus, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include SSP Group plc, Marriott International Hotels, Inc., Paradies Lagardère, Peachtree Group Hospitality Management, Remington Hospitality, among others. Browse the listings above to see every active employer.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
