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$31/hr–$41/hr
Part-time
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account With Company Match, 401(k) Retirement Plan With Company Match, Paid Vacation
Posted 30d ago
~40 hrs/week
Responsibilities
Responsible for the safety and security of guests, employees, and hotel assets through regular patrols and policy enforcement. Performs fire prevention checks and investigates incidents or thefts on the property.
Requirements
Must be able to perform physically demanding tasks, including lifting 50 lbs and operating emergency equipment. Requires strong communication skills and the ability to work a flexible schedule including weekends and holidays.
Full job description
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Security Officer is responsible for the safety and security of all our guests, employees and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.
The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters.
Job Description
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
Performs normal hotel security functions to include fire prevention and safety checks.
Investigates thefts, accidents, and other incidents which occur on the property.
Prevents losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity.
Ensures a safe and tranquil environment for guests and employees.
Assist guests and colleagues on all security and safety related enquiries.
Resolves guest and employee complaints regarding safety and security matters.
Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.
Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.
Completes associates forms and reports related to any accidents or issues within the premises of the hotel.
Immediately report hotel deficiencies to appropriate departments for immediate repair.
To perform other work related duties as assigned by Management.
QUALIFICATIONS AND REQUIREMENTS:
Regular and punctual attendance.
Ability to adhere to the property’s grooming standards.
Ability to stand and walk on a continuous basis, and run as warranted.
Ability to safely operate a motor vehicle during all hours and in all weather conditions.
Ability to understand and execute all safety and emergency procedures, (for example: fire, crowd control, inclement weather, and bomb threats.)
Ability to understand and operate emergency equipment, (for example fire extinguishers, wheel chairs, respirators.)
Ability to lift, carries, and store in overhead areas approximately 50 lbs.
Ability to lift and move, in an emergency situation, an immobilized adult.
Ability to bend, squat, kneel, climb (including stairs and ladder), and reach.
Ability to push and/or pull approximately 75 lbs.
Ability to work in extreme temperature.
Ability to utilize communication equipment (for example: telephones, radios, and beepers.)
Ability to communicate clearly and effectively with guests and other employees.
Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner.
Ability to read and write effectively.
Ability to sustain direct contact with the public; must establish high degree of customer service, (smile, eye contact, positive personal presentation, etc.), and high volume interaction with guests and staff.
Will be required to work mornings, evening, weekends, and holidays.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
Offices: 400 Centre St, Newton, Massachusetts 02458, US
Integrity. Authenticity. Quality. Concern. These four cornerstones keep the Sonesta family of hotelsguestsemployees and communities strong. We invite you to experience our Culture of Caring for yourself.LifestyleLeisureHospitalityHotelAsset ManagementReal EstateEvents
How many Hospitality jobs are open in New York, NY right now?
There are currently 5,133 open hospitality positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in New York, NY?
Companies currently hiring include Compass Group, Domino's, Starbucks, Union Square Hospitality Group, Tao Group Hospitality, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in New York, NY?
Yes — 326 of the 5133 open hospitality positions offer remote or hybrid work (126 remote, 200 hybrid).
How do I apply for Hospitality jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.