Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Massage Therapist AT Privai spa @ KIMPTON EPIC. The Massage Therapist is responsible for providing massages and other body treatments …
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Full-time
high school, professional certificate
Posted 9d ago
~40 hrs/week
Responsibilities
The Massage Therapist is responsible for providing high-quality massage and body treatments while ensuring a professional guest experience. They must maintain facility cleanliness, manage product inventory, and adhere to all brand and safety standards.
Requirements
Candidates must hold a valid state license in massage therapy and possess a high school diploma or GED. Previous experience in massage and body work, along with strong customer service skills, is required.
Full job description
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Massage Therapist AT Privai spa @ KIMPTON EPIC. The Massage Therapist is responsible for providing massages and other body treatments to guests of our facility.
Responsibilities:
Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of Arch Amenities Group.
Performs massage and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
Performs all treatments on services menu based upon current licensure.
Assesses contraindications of guest that may prevent service from taking place.
Meets the needs of the guest at all times throughout the service.
Understands and uses universal precautions when providing services.
Cleans and disinfects all equipment on a daily basis.
Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests' questions in a knowledgeable and professional manner.
Recommends products for home use.
Suggests to guests other beneficial treatments offered in the spa.
Begins and ends all treatments on time.
Works assigned schedule and arrives and departs from their shift on time.
Ensures that work areas are clean and set according to procedures.
Informs Spa Director or other management personnel about product needs.
Creates and maintains client cards and treatment notes, when appropriate.
Completes all assigned side work.
Attends all scheduled meetings.
Attends scheduled professional trainings.
Reports any incidents or accidents to a member of the management team.
Other duties as assigned.
Qualifications:
High School Diploma or GED.
Valid state license in massage therapy or other credentials required by the state.
Previous massage and body work experience.
Customer service experience, preferably in a spa.
Must be able to build rapport with guest.
Ability to explain various treatments/services to guests.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic, and motivational.
Professional manner, discretion, and appearance.
Good verbal and written skills.
Strong team player.
A comfort level with product recommendation.
Availability When Facility Is Open: This could include nights, weekends, and holidays.
Ability to stand for long periods.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects.
The employee may occasionally lift and/or move up to 25 pounds.
This position requires the following abilities: balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
The employee will be required to operate the following tools: massage oils and lotions, hot stones, hot cabbie, hand towels, eye masks, body treatment products, hot packs, mud, salts, paraffin heaters, and disinfectants.
Work conditions include exposure to odors, fumes, and vibrations. For those working in a facility with a hammam, this would include working with water and steam in hot temperatures.
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Leading Amenity Management & Consulting Across Hospitality, Residential & Commercial Real Estate
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
1973
Headquarters
Coral Gables, Florida
LinkedIn followers
14,604
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed by the merger of the most respected names in the industry, we combine decades of experience with forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
Our mission is to create spaces where people connect, thrive, and belong. We transform traditional amenity spaces, including fitness centers, rooftops, lounges, spas, and more, into vibrant, fully programmed destinations that enhance property value and build community.
With a nationwide footprint, a diverse portfolio, and a highly trained service team, we help owners, operators, and developers unlock the full potential of their amenity spaces: boosting satisfaction, retention, and ROI.
As a Flacks Group company, Arch Amenities Group is backed by the strength and resources of a global investment and operating organization. This partnership supports our continued growth, innovation, and commitment to delivering exceptional experiences for the clients, properties, and communities we serve.
Offices: 2 Alhambra Plaza, Suite 1240, Coral Gables, Florida 33134, US
How many Hospitality jobs are open in Miami, FL right now?
There are currently 1,643 open hospitality positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Miami, FL?
Companies currently hiring include Royal Caribbean Group, Flanigan's Enterprises, Inc., Compass Group, Starbucks, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Miami, FL?
Yes — 140 of the 1643 open hospitality positions offer remote or hybrid work (47 remote, 93 hybrid).
How do I apply for Hospitality jobs in Miami, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.