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Part-time
high school
Posted 19d ago
~40 hrs/week
Responsibilities
The Gaming Ambassador is responsible for recruiting new Players' Club members, increasing rated play, and providing excellent customer service on the casino floor. They also assist guests with promotions, navigate kiosk usage, and support player development efforts.
Requirements
Candidates must have a high school diploma or GED and one to two years of customer service experience. Proficiency in office software and the ability to obtain necessary gaming licenses are also required.
Full job description
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
POSITION SUMMARY
The incumbent in this position is responsible for recruiting new memberships for the Players' Club, increasing rated play, and attending to guests' needs, through direct contact, direct mail, telemarketing, and written correspondence, encouraging customer retention and loyalty. This incumbent is also responsible for circulating the casino floor assisting guests with questions and requests.
ESSENTIAL FUNCTIONS
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Circulate on the casino floor and assist customers with requests and questions.
Provide excellent customer service and promote Players’ Club benefits and events.
Instruct customers on the Players’ Club point system, awarding prizes and proper use of the club card.
Assist Hosts with Player Development efforts and events.
Help guests navigate promotions that must be redeemed at a kiosk.
Work directly with the Sales Force program, acknowledging our Emerald, Onyx and Titanium guests.
Promote qualifying offers and perks to guests who do not have a Host, by directly calling or emailing.
Approach and knowledge uncarded guests.
Discuss the benefits of the Player’s Club to any uncarded guests who accumulate a certain point level.
Help keep the property clean, picking up cups/wiping down machines during slow times.
Build relationships with internal and external guests.
Must have excellent oral and written skills and exceptional customer service and interpersonal skills.
Must be flexible in work schedule.
Proficiency in word processing, spreadsheets, database, presentation, e-mail, and player tracking systems.
Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd operates 28 gaming entertainment properties in NV, IL, IN, IA, KS, LA, MS, MO, OH, & PA.
Industry
Gambling Facilities and Casinos
Company size
10,001+ employees
Founded
1975
Headquarters
Las Vegas, Nevada
LinkedIn followers
75,855
Total funding
$2.6B
Founded in 1975 in Las Vegas, Boyd Gaming Corporation (NYSE: BYD) is one of America’s largest and most respected casino entertainment companies. We operate 27 gaming entertainment properties in 11 states, manage a tribal casino in northern California, and own and operate Boyd Interactive, a B2B and B2C online casino gaming business. We have a long and established track record of creating substantial value for our shareholders through our diversified business portfolio, successful growth investments, and ongoing program to return capital to our shareholders.
Realizing the essential role our team members play in our success, Boyd is committed to being an employer of choice – creating a unique workplace culture where our 16,000 team members feel welcome, valued and respected. As a result, we have one of the longest-tenured workforces in our industry, with team members averaging nearly 8 years of service with Boyd on a Companywide basis.
We also recognize that our success is built upon thriving communities, and we are deeply committed to investing in the well-being of the communities we call home. Through a Companywide initiative called Caring the Boyd Way, Boyd strives to reduce our impact on the environment; enhance the lives of our team members and guests; provide financial support to non-profit organizations serving our communities; and uphold good corporate governance.
We are proud to have been recognized as an industry leader by numerous national publications, including Time magazine’s “America’s Best Companies” and Newsweek’s “America’s Most Responsible Companies,” “Most Trustworthy Companies in America” and “America’s Most Charitable Companies.” Building on our 51-year legacy, we look forward to further success and growth in the years ahead, as we continue to create shareholder value while positively impacting our stakeholders and the communities we call home.
Offices: 6465 S Rainbow Blvd, Las Vegas, Nevada 89118, US · 7300 N Aliante Pkwy, North Las Vegas, Nevada 89084, US · 920 N Boulder Hwy, Henderson, Nevada 89011, US · 12 E Ogden Ave, Las Vegas, Nevada 89101, US · 2121 E Craig Rd, North Las Vegas, Nevada 89030, US
How many Hospitality jobs are open in Cincinnati, OH right now?
There are currently 786 open hospitality positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Cincinnati, OH?
Companies currently hiring include Compass Group, Boyd Gaming, Pyramid Global Hospitality, Senior Lifestyle, Thunderdome Restaurant Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Cincinnati, OH?
Yes — 15 of the 786 open hospitality positions offer remote or hybrid work (8 remote, 7 hybrid).
How do I apply for Hospitality jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.