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Mid level
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Customer Service Representative (Casual) - bp Chisholm, ACT
Canberra, Australia · On-site
$35/hr–$45/hr
Entry level$13B raised
bp Chisholm, ACT Join a global retail company that's shaping a brighter future for all. At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
100% Remote Work, Flexible Scheduling, Growth Opportunities, Travel Perks, Industry Discounts, Ongoing Training
Posted 1d ago
~40 hrs/week
Remote in Canberra, Australia
Responsibilities
Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Requirements
Candidates should have strong customer service experience, preferably in travel or hospitality, and excellent communication skills. Proficiency with technology and a proactive, organized approach are required.
Full job description
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
Perks
100% remote work with flexible scheduling.
Opportunities for growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA!
Ontdek een wereld aan rondreizen bij Getaway Travel
Industry
Leisure, Travel & Tourism
Company size
2-10 employees
Founded
2000
Headquarters
Amsterdam, Noord-Holland
LinkedIn followers
317
Getaway Travel exploiteert 14 online reismagazines als Afrika.nl, Azie.nl, NoordAmerika.nl, Indonesie.nl, Zuid-Afrika.nl, Amerika.nl etc. Getaway Travel’s online reismagazines zijn een van Nederlands belangrijkste bronnen voor reizigers die zich informeren over reisorganisaties en reisproducten.
Ons bereik bestaat uit 475.000 nieuwsbriefabonnees, 300.000 social media volgers en 4.500.000 bezoekers per jaar.
Getaway Travel matcht consumenten aan reisorganisaties en hun specifieke producten. We zetten innovatieve campagnes op die traffic, merkbekendheid en sales van partners vergroten. We adviseren consumenten over high-end reisorganisaties en hun producten.
Onze partners bestaan uit een breed scala van airlines, touroperators en kleine reisorganisaties.
Publicitaire partners zijn De Vakantiebeurs, Het Verre Reizen Event en Wereldculturen (Museum Volkenkunde, Tropenmuseum, Wereldmuseum, Afrika Museum).
Op GetawayTravel.nl runnen wij een sociaal user generated content platform; we doneren voor iedere reiservaring die op ons platform gedeeld wordt een bedrag aan Justdiggit. Justdiggit vergroent de aarde en helpt hiermee zowel de planeet als lokale bevolking. Zie https://www.Getawaytravel.nl/help-de-aarde.
Daarnaast richtten wij drie jaar geleden de eerste vakschool voor reisjournalisten/travel inluencers op, de Getaway Academy.
De kernwaarden van Getaway Travel zijn:
Sociaal – Delen – Kwaliteit – Unieke ervaringen – Fun
How many Hospitality jobs are open in Canberra, Australia right now?
There are currently 47 open hospitality positions in Canberra, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Canberra, Australia?
Companies currently hiring include Accor, EVT - Entertainment | Ventures | Travel, TEEG, Adina Apartment Hotels, Compass Group Australia, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Canberra, Australia?
Yes — 5 of the 47 open hospitality positions offer remote or hybrid work (3 remote, 2 hybrid).
How do I apply for Hospitality jobs in Canberra, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.