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Part-time
high school, bachelor degree
Complimentary Garage Parking, One Hot Meal Per Shift, Spa Service And Retail Discounts, Paid Sick Time
Posted 50d ago
~40 hrs/week
Responsibilities
The Front Desk Wellness Ambassador greets guests, manages spa reservations, and processes financial transactions. They are also responsible for maintaining facility cleanliness and ensuring a high-standard wellness experience for all members.
Requirements
Candidates should have a high school diploma, though a college degree is preferred, along with experience in customer service and money handling. Physical ability to stand for long periods and lift up to 25 lbs is required.
Full job description
Job Title: Front Desk
Department: Various
Reports to: Site Director
Job Type: Non-Exempt
A new name and a compelling charter for a proven team of experts. Arch Amenities Group was formed through the strategic acquisition of preeminent providers of hospitality and wellness-led amenity management entities, bringing together trusted leadership and innovative solutions.
Arch Amenities Group proudly operates today with the vision to help maximize the potential of space and the well-being of people through a full spectrum of amenity management and consulting services for commercial and residential properties, including spas, fitness centers, meetings and events spaces, private clubs and communities, pools and more. Our mission: be a partner in creating and activating spaces, delivering exceptional wellness-centered experiences for customers through elevated service, innovative products and programming, and world class technology.
The Arch in our name signifies the connections we forge between individuals to elevate amenities and experiences, spaces to their highest potential and between owners and operators to optimal engagement, utilization and revenue.
Job Summary:
The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Steps away from 3 sports stadiums full of action, is The Spa Loews Arlington nestled into the heart of the Loews Arlington Hotel, providing exceptional spa experiences, allowing our guest the art of full relaxation.
Complimentary Garage Parking
One Hot Meal Per Shift
Spa Service and Retail Discounts
Paid Sick Time
Key Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shifts by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps the area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication books.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money.
Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearanceExcellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
Leading Amenity Management & Consulting Across Hospitality, Residential & Commercial Real Estate
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
1973
Headquarters
Rockville, Maryland
LinkedIn followers
14,407
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed by the merger of the most respected names in the industry, we combine decades of experience with forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
Our mission is to create spaces where people connect, thrive, and belong. We transform traditional amenity spaces, including fitness centers, rooftops, lounges, spas, and more, into vibrant, fully programmed destinations that enhance property value and build community.
With a nationwide footprint, a diverse portfolio, and a highly trained service team, we help owners, operators, and developers unlock the full potential of their amenity spaces: boosting satisfaction, retention, and ROI.
As a Flacks Group company, Arch Amenities Group is backed by the strength and resources of a global investment and operating organization. This partnership supports our continued growth, innovation, and commitment to delivering exceptional experiences for the clients, properties, and communities we serve.
Offices: 3200 Tower Oaks Blvd, Suite 400, Rockville, Maryland 20852, US
How many Hospitality jobs are open in Arlington, TX right now?
There are currently 342 open hospitality positions in Arlington, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Arlington, TX?
Companies currently hiring include Loews Hotels & Co, Whataburger, Compass Group, Six Flags, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Arlington, TX?
Yes — 10 of the 342 open hospitality positions offer remote or hybrid work (9 remote, 1 hybrid).
How do I apply for Hospitality jobs in Arlington, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.